Superkind for furniture retailers
Answering inquiries, coordinating deliveries, handling complaints and syncing inventory.
In building material distribution the phone rings, the construction site is waiting and the truck needs to leave. Taking orders, checking availability, planning deliveries, writing invoices. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.
Superkind Team
Every example is set at Schneider GmbH, a made-up company
Four Superkinds, each with one clear job. They all share the same company knowledge, so the Dispatcher knows the Order Taker’s orders
How an order from Weber AG Construction runs through the four Superkinds at Schneider GmbH
@Superkind Weber AG needs 20 pallets of cement and 500 meters of rebar at the Industriestraße site tomorrow. Get it done.
captures the order and checks availability in the warehouse
Order AU-884plans the route and books the truck for tomorrow morning
Route plancreates the delivery note and prints it for the driver
Delivery note LS-884 With your approvalcreates the invoice and sends it to the customer
Invoice RE-884 With your approvalThe delivery is planned, the delivery note is with the driver.
Reads orders from the inbox and call notes, creates them in SAP and immediately checks whether the goods are in the warehouse
@Superkind Weber AG just called: 20 pallets of cement and 500 m of rebar, tomorrow morning.
Order created. Cement is in stock, rebar is short by 100 m:
Write in Teams: "@Superkind, I need an Order Taker. Take orders and check immediately whether the goods are in stock."
Connect SAP and the inbox. Superkind accesses stock levels and customer master data.
Say how it handles shortages: "Flag anything that is not fully available."
Takes completed orders, assigns them to the day’s routes and books the right truck in the calendar
@Superkind Plan tomorrow’s routes.
Three deliveries for tomorrow, all scheduled:
Write in Slack: "@Superkind, I need a Dispatcher. Plan routes every afternoon for the next day."
Connect SAP and Google Calendar. Superkind sees the orders and available trucks.
Say when the plan is due: "Every day at 4 pm in #dispatch." From then on it comes daily.
Takes the planned routes, creates the delivery note in Word and shows it to you for approval
@Superkind Delivery notes for tomorrow’s routes, please.
Three delivery notes ready, all waiting for your approval:
Write in Teams: "@Superkind, I need a Note Writer. Create delivery notes for planned routes."
Connect SAP and Word. Superkind uses the template from your company knowledge.
Set the rule: "No delivery note goes out without my approval."
Creates the invoice in SAP after delivery, exports it for DATEV and emails it to the customer
@Superkind Which deliveries from yesterday are not invoiced yet?
Two deliveries without an invoice:
Write in Slack: "@Superkind, I need an Invoice Writer. Create an invoice after every delivery and send it to the customer."
Connect SAP, DATEV and the inbox. Superkind creates the invoice and exports the posting.
Confirm the rule: every invoice waits for your approval before it is sent.
You type the order as a short message in Slack or Teams, and Superkind does the rest: create the order, check stock, prepare the delivery note. You still take the call yourself.
Superkind has 1,700+ integrations, including SAP Business One, Microsoft Dynamics and many more. Nobody has to learn a new tool.
Yes. What one Superkind learns goes into your company knowledge, and every Superkind uses it. So the Dispatcher knows the Order Taker’s orders.
You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.
Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.
The other departments and their Superkinds
Answering inquiries, coordinating deliveries, handling complaints and syncing inventory.
Prioritizing tickets, planning releases, informing customers and updating documentation.
Processing tickets, planning maintenance windows, writing reports and monitoring SLAs.