Blog
Insights on custom AI agents and enterprise automation.
Seasonal Knowledge: The Once-a-Year Processes Nobody Remembers How to Run
Year-end close, audits, budget cycles and renewals run once a year, so the how-to lives in one person's head. Why seasonal process knowledge is uniquely fragile, what re-learning it costs, and how a Company Brain plus AI employees capture the playbook so it survives turnover.
Henri Jung · 16 min read 
Build vs Buy: Should You Build Your Own AI Agent or Buy a Platform? An Honest 2026 Comparison
An honest 2026 build-vs-buy guide for AI agents. Build vs buy is not one decision but five separate costs - total cost of ownership, time to value, maintenance and model churn, integration, and governance. Covers the real numbers behind building on LangChain, LlamaIndex, CrewAI, Copilot Studio or Agentforce versus buying a ready platform, why 76% of enterprise AI is now bought and why over 40% of agentic projects get canceled, and the cost almost nobody prices in: a home-built agent that never develops a lasting company memory. Shows where a Company Brain plus AI employees fits as one honest option.
Henri Jung · 30 min read 
The Escalation Effect: When AI Takes the Routine, How Do Your Juniors Learn?
Routine work is where juniors build expertise. When AI absorbs it, skills atrophy and the apprenticeship breaks. This piece shows why, what the early data (Stanford, Microsoft/CMU) already reveals, and how a Company Brain plus AI employees keep people growing instead of hollowing out.
Henri Jung · 14 min read 
MCP Connectors Explained: How to Connect AI Agents to ERP, CRM and SharePoint in 2026
An honest 2026 map of the MCP connector landscape: what the Model Context Protocol (the "USB-C of AI integrations") actually is, the real connectors that shipped (HubSpot for CRM, Salesforce hosted MCP servers, Oracle for NetSuite, Sage for Intacct, Microsoft for SharePoint), iPaaS and middleware for legacy ERPs (Workato, Boomi, MuleSoft, CData), private internal servers, MCP vs A2A, and the governance and security that decide whether a project survives contact with your security team. Names real vendors with their real limits, and shows where a Company Brain plus AI employees fit.
Henri Jung · 28 min read 
The Shift Handover Problem: How Manufacturing Knowledge Vanishes Every Night
Every shift change loses operational knowledge that lives in people's heads. This piece quantifies the handover gap, explains why the knowledge is tacit and vanishes at shift change, shows how an aging workforce compounds it, and lays out how a Company Brain captures shift-to-shift and expert knowledge so it survives turnover, with AI employees that brief the incoming shift and new hires, connected to the MES, ERP, shift logs and Teams.
Henri Jung · 31 min read 
Glean vs Company Brain: Enterprise Search Retrieves Documents, a Company Brain Remembers How You Work
An honest 2026 comparison of Glean, Microsoft Copilot, Gemini Enterprise, Amazon Q, Guru and the enterprise-search field against the Company Brain concept. Enterprise search retrieves and ranks existing documents; a Company Brain remembers the tacit knowledge, decisions and process context that no file captures, survives staff turnover, and lets AI employees act on it. Covers real 2026 pricing and honest limits per tool, the three walls every search tool shares (stale index, no memory, no action), nine department scenarios, a practical build path, and where Superkind fits as one honest option.
Henri Jung · 32 min read