Botpress AI employee
A Superkind AI employee that summarises tickets, drafts replies, analyses conversations, and monitors urgent cases in Botpress. Message it in Teams or Outlook, it works in Botpress and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a Botpress AI employee?
A Botpress AI employee connects to your Botpress account and completes concrete tasks there. It summarises tickets, reads conversations, drafts replies, checks bot issues, and manages structured data. Superkind builds it with your company knowledge, rules, and ownership structure.
Unlike Zapier or Make, there is nothing to configure. No triggers, no zaps, nothing to maintain. You describe the outcome in plain English, the AI employee picks the right Botpress actions, chains them with your other systems, and asks for your approval before sensitive actions run.
Botpress is a platform for building, running, and monitoring conversational AI applications with bots, conversations, knowledge sources, and human handoff.
You ask in Teams
Describe what you need in plain English.
Superkind picks the actions
Selects the right Botpress actions and chains them together.
Superkind works in Botpress
Reads tickets, checks conversations, and drafts replies using your real data.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in Botpress?
Messages you would actually send. Copy one, swap in your details, and Superkind takes it from there.
“Summarise all open Botpress tickets from today and group them by topic, urgency, and status.”
you, to @Superkind“Draft a reply for ticket BP-184 using our returns process from the knowledge base and link the right source.”
you, to @Superkind“Assign unanswered Botpress tickets to the right team member based on language and current workload.”
you, to @Superkind“Let me know here as soon as an urgent Botpress ticket goes unanswered for more than 30 minutes.”
you, to @SuperkindHow does Superkind work with Botpress?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Botpress is securely connected to Superkind. Add Teams and the systems holding your knowledge, such as Outlook, SharePoint, or HubSpot. You choose the required permissions. Superkind can then use Botpress from Teams.
@Superkind summarise the open Botpress tickets, flag urgent cases, and draft a suitable reply for BP-184.
On it. I am checking the open Botpress tickets and preparing the reply.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to summarise Botpress tickets, draft a reply, or check conversations. Superkind understands the outcome and picks the right Botpress actions.
- 12 open tickets summarised
- 3 urgent tickets flagged
- Ticket BP-184 reply drafted
Reply for BP-184Waiting for your approvalSend reply to customer?3Superkind operates, you approve
Superkind completes the work in Botpress and reports in Teams what it found. Reading and summarising happen independently. Replies, assignments, and other sensitive changes wait for your approval.
What can Superkind do in Botpress?
Ask in plain English from Teams or Outlook. Superkind picks the right Botpress actions, completes the work, and reports back. No workflows to build.
List tickets
Lists open Botpress tickets with status, priority, assignee, and latest activity.
Summarise tickets
Summarises Botpress tickets by request, sentiment, urgency, and next step.
Draft reply
Creates a reply draft for a Botpress ticket from its conversation and knowledge base.
Assign ticket
Assigns a Botpress ticket to the right workspace collaborator.
Send ticket reply
Sends an approved message into the conversation linked to a Botpress ticket.
Close ticket
Closes a resolved Botpress ticket and returns the conversation to the bot.
List conversations
Lists Botpress conversations with channel, integration, message count, and timestamps.
Get conversation
Reads a Botpress conversation with its workflow, task, and associated tags.
Get messages
Fetches the messages in a Botpress conversation in chronological order.
Analyse conversation history
Finds topics, open questions, and escalation reasons across Botpress conversations.
List bots
Lists Botpress bots with type, status, creation date, and latest deployment.
Get bot
Reads the configuration, integrations, events, actions, and status of a Botpress bot.
Check integrations
Checks enabled integrations and versions on a Botpress bot for discrepancies.
Deploy bot
Promotes an approved bot version into the Botpress production environment.
List files
Lists Botpress files with content type, size, tags, and indexing status.
Search files
Searches indexed Botpress files and passages for a business question.
Update file
Updates a Botpress file for a knowledge base with tags and indexing.
Delete file
Permanently deletes a selected Botpress file from the bot storage.
List tables
Lists Botpress tables with schema, tags, and the number of stored rows.
Find rows
Finds rows in a Botpress table using filters, full text search, and sorting.
Aggregate rows
Groups Botpress table rows and calculates count, sum, average, or boundaries.
Update rows
Creates or updates approved rows in a Botpress table.
List bot issues
Lists recurring Botpress bot issues with category, event count, and latest occurrence.
Check issue events
Reads events, payload, and the affected conversation for a Botpress issue.
Analyse bot logs
Filters Botpress logs by level, time range, and bot and explains error patterns.
Review analytics
Compares Botpress analytics for sessions, messages, events, LLM calls, and cost.
Superkind AI employees that work with Botpress
Every role brings its expertise and uses Botpress as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for Botpress.
Yes. Superkind connects Botpress through a managed connector. Your team can then put the AI employee to work with tickets, conversations, bots, files, and tables from Teams or Outlook. No custom code or workflow builder is required. Access remains limited to the agreed tasks and Botpress areas.
An admin provides secure Botpress access and selects the workspace, bots, and permissions required. Superkind configures the connector with you and checks the connection. The AI employee can then access the approved Botpress objects from Teams. Additional systems such as Outlook, HubSpot, or SharePoint can be connected in the same process.
It can list and summarise Botpress tickets, draft replies, analyse conversations and messages, check bot issues and logs, and compare analytics. It can also search files and find or aggregate rows in tables. During onboarding, you decide which write actions it handles and when approval is required.
No. With Zapier or Make, you build triggers, steps, and error paths yourself and maintain them when something changes. With the AI employee, you simply describe the outcome in Teams or Outlook. Superkind picks the right Botpress actions, combines them with other systems when needed, and asks when important details are missing.
Only with your approval. Superkind can read conversations, retrieve context from the Botpress knowledge base, and draft a suitable ticket reply. Before the reply is sent to a customer or a ticket is assigned or closed, the AI employee waits for a responsible person to approve it in Teams. Your team controls the approval rules.
Superkind is hosted in the EU and signs a GDPR data processing agreement with you. The connector receives only the minimum permissions needed for selected Botpress workspaces and bots. Your data is not used for training. Access, results, and approved actions are logged so your team can trace every step.
Botpress Plus starts at about 80 euros per month depending on billing. The Team plan sits in the low hundreds of euros per month, plus usage in both cases. Zapier starts at about 20 euros and Make at about 10 euros per month, both plus setup time. Superkind is priced per use case, a fraction of a full-time hire.