Braze AI employee

A Superkind AI employee that enriches user profiles, checks segments, analyses campaigns, and prepares follow-ups in Braze. Message it in Teams or Outlook, it does the work in Braze and reports back with the result. Before it changes profiles or triggers messages, it waits for your approval.

  • Hosted in the EU
  • GDPR data processing agreement
  • Ready to start today
  • Works in Teams, Slack and more

What is a Braze AI employee?

A Braze AI employee is an AI that connects to your Braze account and completes work in it. It does not just answer questions about Braze, it takes the actions: enriching user profiles, checking segments, analysing campaigns, and preparing Canvases. Superkind builds this AI employee with your company knowledge and delivers the finished result to wherever your team works.

Unlike workflow builders such as Zapier or Make, there is nothing to configure. No triggers, no zaps, nothing to maintain. You describe the outcome in plain English, the AI employee picks the right Braze actions, chains them with your other systems, and asks for your approval before sensitive changes or sends.

About Braze

Braze is a customer engagement platform for personalised messages across campaigns, Canvases, segments, and multiple channels.

  1. You ask in Teams

    Describe what you need in Braze in plain English.

  2. Superkind picks the actions

    Selects the right Braze actions and chains them together.

  3. Braze

    Superkind works in Braze

    Checks user profiles, segments, and campaigns. Your real data.

  4. Superkind reports back

    Delivers the finished result to Teams or Outlook.

Try asking

What can you ask Superkind to do in Braze?

Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.

Create user profiles in Braze for these new contacts and add industry and account owner.

you, to @Superkind

Check our lead pipeline in Braze by segment, campaign engagement, and missing profile attributes.

you, to @Superkind

Prepare a personalised follow-up as a paused Braze campaign for every lead with a demo click.

you, to @Superkind

Let me know here as soon as new leads enter the DACH Enterprise segment, with source and engagement status.

you, to @Superkind
How it works

How does Superkind work with Braze?

  1. Native integrations and connectors for 1,000+ tools

    1Connect your systems

    Connect Braze and Teams with the right credentials. Add the systems your team already uses, such as Outlook. Superkind handles the secure connection. Your AI employee can then work with the agreed Braze permissions.

  2. Lea Neumann9:12 AM

    @Superkind check the DACH leads in Braze and prepare a follow-up for profiles with a demo click.

    @SuperkindApp9:13 AM

    On it. I am checking the segment and preparing the follow-up in Braze.

    2Tell Superkind what you need

    Message your AI employee in Teams like a colleague. Ask it to check campaign performance in Braze. Include the audience, time range, and result you want. Superkind understands the request and picks the right actions.

  3. @SuperkindApp9:14 AM
    • Segment DACH Leads: 184 profiles
    • Campaign Demo Follow-up: 41 clicks
    • Canvas draft created
    Braze
    Canvas draft184 profiles · Draft paused
    Waiting for your approvalSend follow-up to segment?

    3Superkind operates, you approve

    Superkind reads Braze data, prepares the result, and reports back in Teams. Changes to user profiles or sends wait for your approval. Superkind only runs the sensitive Braze action after your confirmation. Every step is logged.

Actions

What can Superkind do in Braze?

Ask in plain English from Teams or Outlook. Superkind picks the right Braze actions, runs the work, and reports back. No workflows to build.

  • User profiles

    Get user profile

    Gets a Braze user profile by external ID, email address, or phone number.

  • User profiles

    Check user attributes

    Checks custom attributes, contact details, and subscription status on a user profile.

  • User profilesNeeds approval

    Enrich user profile

    Adds custom attributes, contact details, or events to a Braze user profile.

  • User profilesNeeds approval

    Identify user

    Links an anonymous user profile in Braze to a known external ID.

  • User profilesNeeds approval

    Merge user profiles

    Merges two Braze user profiles with their attributes and event history.

  • User profilesNeeds approval

    Delete user profile

    Permanently deletes a user profile from Braze using its external ID.

  • Segments

    Get segment details

    Shows the name, size, and last update time of a Braze segment.

  • Segments

    Analyse segment performance

    Reads the analytics for a segment over a selected time range.

  • Segments

    Export segment users

    Exports user profiles from a Braze segment for review or reconciliation.

  • Segments

    Export control group

    Exports user profiles from the Braze Global Control Group.

  • Campaigns

    List campaigns

    Lists Braze campaigns with their names, statuses, and last update times.

  • Campaigns

    Get campaign details

    Gets the channels, messages, tags, and schedule of a Braze campaign.

  • Campaigns

    Analyse campaign performance

    Analyses sends, opens, clicks, and conversions for a Braze campaign.

  • Campaigns

    Get send analytics

    Gets analytics for a specific send from a Braze campaign.

  • CampaignsNeeds approval

    Trigger campaign

    Triggers an API triggered campaign for a defined audience.

  • Canvases

    List Canvases

    Lists Braze Canvases with their names, statuses, tags, and update times.

  • Canvases

    Get Canvas details

    Gets the steps, variants, channels, and schedule of a Braze Canvas.

  • Canvases

    Analyse Canvas performance

    Analyses entries, conversions, and variant performance for a Braze Canvas.

  • CanvasesNeeds approval

    Trigger Canvas

    Triggers an API triggered Canvas for a defined audience.

  • Content

    List email templates

    Lists available Braze email templates with their names and update times.

  • Content

    Get email template

    Gets the subject, HTML body, and plaintext of a Braze email template.

  • Content

    List content blocks

    Lists reusable Braze content blocks with their names and content block IDs.

  • Content

    Get content block

    Gets the content and metadata of a specific Braze content block.

  • Other

    List catalogs

    Lists Braze catalogs with their catalog names and field structures.

  • Other

    Get catalog item

    Gets the fields and values of a specific item in a Braze catalog.

  • Other

    List custom events

    Lists custom events stored in Braze for analysis and audience review.

  • Other

    Get revenue series

    Gets revenue data by product ID for a selected time range.

Works with your stack

Superkind uses Braze together with your other systems

Ask for outcomes that span tools. The AI employee reconciles Braze data with your sales and communication stack and delivers one finished result.

Matching AI employees

Superkind AI employees that work with Braze

Every role brings its expertise and uses Braze as one of its tools.

Companies working with Superkind

CG Group
CG Real Estate
Ecobuilding
Nivocare
Lindenstrom
Tylrus
Lorvan
Voelpker
Voelpker
Lorvan
FAQ

Frequently asked questions

Everything you need to know about your AI employee for Braze.

Yes. Superkind connects Braze through a managed connector. Once connected, your team can put the AI employee to work in Braze from Microsoft Teams or Outlook. It reads user profiles, segments, campaigns, and Canvases and only uses the permissions required for the agreed tasks.

An admin provides a Braze REST API key and the correct REST endpoint for your workspace. Only the API permissions needed for your tasks are enabled. We set up the connection with you, test it with safe read access, and only activate write actions after agreeing on the approval logic.

It can retrieve and enrich user profiles, inspect segments, analyse campaign and Canvas performance, read templates, retrieve catalog items, and trigger prepared sends. The list above shows typical Braze actions. We define the actions your team needs every day with you based on your processes and permissions.

No. With Zapier or Make, you build triggers and steps and maintain them when something changes. With the AI employee, you describe the result you want in plain English. Superkind picks the right Braze actions, combines them with Teams or Outlook when needed, and asks when information is missing.

Only with your approval. Superkind can analyse campaigns and Canvases and prepare a send. Before an API triggered campaign or Canvas sends messages to real user profiles, the action waits in Teams for confirmation from a responsible person. Your team decides which additional Braze actions count as sensitive.

Superkind is hosted in the EU and signs a GDPR data processing agreement with you. The Braze API key receives only the minimum permissions for the agreed tasks. Your data is not used for training. Access, approvals, and completed Braze actions are logged so every step remains traceable.

Braze does not publish fixed list prices for its paid packages, with quotes based on usage and features. Zapier starts at about 20 euros per month and Make at about 10 euros per month, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.

Putting your AI to workContact ustogether