Gong AI employee
A Superkind AI employee that analyses Gong calls, enriches contacts, spots pipeline risks, and prepares follow-ups. Message it in Teams or Outlook, it does the work in Gong and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a Gong AI employee?
A Gong AI employee is an AI that connects to your Gong account and completes work in it. It searches calls, reads transcripts, analyses trackers and scorecards, enriches contacts, and prepares follow-ups. Superkind builds this AI employee with your company knowledge, sales rules, and terminology.
Unlike workflow builders such as Zapier or Make, there is nothing to configure. No triggers, no zaps, nothing to maintain. You describe the outcome in plain English, the AI employee picks the right Gong actions, chains them with your other systems, and asks for your approval before sensitive actions.
Gong is a revenue intelligence platform for conversation recordings, transcripts, sales analytics, coaching, and pipeline management.
You ask in Teams
Describe what you want to know about calls, contacts, or your pipeline in plain English.
Superkind picks the actions
Selects the right Gong actions and chains them with your systems.
Superkind works in Gong
Reads transcripts, checks trackers, enriches contacts, and assesses real pipeline data.
Superkind reports back
Delivers the summary or finished draft to Teams or Outlook.
What can you ask Superkind to do in Gong?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Create the new contacts from these Gong calls and add company, role, and latest interaction.”
you, to @Superkind“Check our DACH pipeline in Gong and list opportunities with no next step or an overdue close date.”
you, to @Superkind“Prepare a personal follow-up draft from the latest call with decisions, objections, and next steps.”
you, to @Superkind“Let me know here as soon as a new lead in Gong has no next step or owner.”
you, to @SuperkindHow does Superkind work with Gong?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Connect Gong securely to Superkind. Add Teams and the systems that provide your sales data, such as Outlook, HubSpot, or Salesforce. Superkind handles sign-in and uses only the agreed access.
@Superkind please check the DACH pipeline in Gong and prepare a follow-up draft for at-risk opportunities.
On it. I am checking the opportunities in Gong and preparing the follow-up draft.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to summarise a Gong call or check pipeline risks. Plain English is enough, Superkind selects the actions it needs.
- 3 open opportunities at risk
- DACH forecast checked in Gong
- Follow-up draft created
Follow-up draftWaiting for your approvalSend follow-up to three contacts?3Superkind operates, you approve
Superkind completes the task in Gong and reports the result in Teams. Reading and analysis run independently. Changes to contacts, associations, or follow-ups wait for your approval.
What can Superkind do in Gong?
Ask in plain English from Teams or Outlook. Superkind picks the right Gong actions, completes the work, and reports back. No workflows to build.
Search contacts
Finds Gong contacts by name, email address, company, or role.
Enrich contact data
Adds company, role, and the related CRM entity to a Gong contact.
Import contact
Imports a new contact with email address and CRM association into Gong.
Get contact activity
Shows calls, participants, and recent interactions for a Gong contact.
Search calls
Finds Gong calls by date range, participants, workspace, language, or title.
Get call details
Reads metadata, participants, context, and CRM associations for a Gong call.
Upload call
Uploads a conversation recording with title, participants, and timestamp to Gong.
Update call
Changes the title, participants, or context of an existing Gong call.
Delete call
Removes a selected call and its recording from Gong.
Get transcript
Fetches the complete Gong transcript with speaker changes and timestamps.
Get call media
Retrieves the available audio or video recording for a Gong call.
Assign speakers
Matches unknown speakers in a Gong call to the correct participants.
Find key moments
Finds decisions, objections, questions, and next steps in a Gong transcript.
Get tracker matches
Lists matches for defined Gong trackers with phrase, speaker, and timestamp.
Analyse scorecards
Compares Gong scorecards by team, person, question, and score.
Summarise objections
Summarises pricing, competitor, and product objections from selected Gong calls.
Compare topics
Compares tracker topics across time periods, teams, or sales stages.
Spot pipeline risks
Spots missing next steps, weak activity, and at-risk opportunities in Gong data.
Get CRM entities
Reads accounts, contacts, leads, and opportunities with their Gong associations.
Reconcile account data
Compares Gong accounts with company, owner, and status in the connected CRM.
Check opportunity data
Checks stage, value, close date, and next steps for a Gong opportunity.
Set CRM association
Links a Gong call to the matching account, contact, or opportunity.
Summarise pipeline status
Summarises opportunities, stages, risks, and next steps for a forecast.
List users
Lists Gong users with team, role, status, and manager.
Get user details
Reads the profile, permissions, and organisational assignment of a Gong user.
List library folders
Shows folders and content in the Gong library for calls and best practices.
Superkind uses Gong together with your other systems
Ask for outcomes that span tools. The AI employee connects Gong calls with CRM, spreadsheet, and communication data and delivers one finished result.
Superkind AI employees that work with Gong
Every role brings its expertise and uses Gong as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for Gong.
Yes. Superkind connects Gong through a managed connector. Your team can then ask the AI employee from Teams or Outlook to work with calls, transcripts, contacts, trackers, scorecards, and pipeline data. There is no workflow builder to configure and no code to write. Access stays limited to the tasks and data you define together.
A Gong admin provides the API connection and confirms the required permissions. We configure the connector with you, check access to the agreed workspaces, and test a typical task from Teams. The AI employee can then use Gong. Credentials are managed securely and do not need to be copied into individual workflows.
It can find Gong calls, retrieve transcripts and participants, analyse tracker matches and scorecards, enrich contacts, associate CRM entities, and summarise pipeline risks. It also prepares follow-ups from decisions, objections, and next steps. You define which actions run independently and which require approval to fit your sales process.
No. With Zapier or Make, you build triggers and individual steps and maintain them when things change. With the AI employee, you simply describe the outcome in Teams or Outlook. Superkind picks the right Gong actions, connects them with HubSpot, Salesforce, or Google Sheets when needed, and asks when information or approval is missing.
Only with your approval. The AI employee can read calls and transcripts, analyse trackers, and create summaries independently. Before it enriches contacts, changes CRM associations, deletes recordings, or sends a follow-up, it waits for an explicit yes in Teams. Your team decides which Gong actions are sensitive and who may approve them.
Superkind is hosted in the EU and signs a GDPR data processing agreement with you. The AI employee receives only the minimum Gong permissions needed for the agreed use case. Model requests are not used for training. Access and actions are logged so your team can trace which calls, contacts, or pipeline data were processed.
Gong does not publish one fixed general list price for its paid packages. Market comparisons often place licences plus platform fees in the low hundreds of euros per user per month. Zapier starts at about 20 euros and Make at about 10 euros per month, both plus setup time. Superkind is priced per use case, a fraction of a full-time hire.