Blog
Insights on custom AI agents and enterprise automation.
New Hire vs AI Agent: How the Mittelstand Decides Whether to Fill the Seat or Deploy an Agent in 2026
Practical decision framework for the German Mittelstand. Year-1 cost of a fully loaded hire vs a custom agent, four-bucket task sort, the hybrid pattern that wins, Betriebsrat alignment, and a 90-day plan from open role to productive agent.
Henri Jung · 34 min read 
10 Typical Mistakes in AI Implementation in the Mittelstand: What Five Years of Failed Projects Have Taught Us
The same 10 mistakes show up in failed AI projects across the German Mittelstand. From no defined business outcome to ignored change management - what they look like, why smart teams make them, how to avoid each one in concrete terms, and a 90-day plan that makes all 10 structurally harder to make.
Henri Jung · 34 min read 
Classic Procurement vs. AI Procurement Agent: Where the Boundary Runs in Mittelstand Sourcing in 2026
Classic procurement software (SAP MM, Coupa, Ariba) records transactions. An AI procurement agent reasons across variable supplier inputs, monitors supplier risk continuously, drafts contract redlines, and supports LkSG and CSDDD compliance. Six differences, where each wins, an honest 3-year cost comparison, the hybrid stack, and a 90-day plan for the Mittelstand purchasing function.
Henri Jung · 34 min read 
MES or AI Agent: Where the Boundary Runs on the Mittelstand Shopfloor in 2026
An MES is the system of record for production. An AI agent is the reasoning layer above it. Six differences that matter on the shopfloor, where each wins, an honest cost comparison, the hybrid stack that respects ISA-95, and a 90-day plan for the Mittelstand factory.
Henri Jung · 34 min read 
Standard Software or an AI Agent: How the Mittelstand Should Choose Where Software Budget Goes in 2026
Standard software is a fixed product you adapt to. An AI agent adapts to you. Six fundamental differences, where each one wins, an honest 3-year cost comparison, the hybrid pattern that actually works, and a 90-day decision-to-deployment plan for the Mittelstand.
Henri Jung · 34 min read 
AI Agent ROI: The KPI Framework That Convinces CFOs in 90 Days
Why most Mittelstand AI ROI numbers fail the CFO test - and how the four-tier KPI framework, hidden cost rule of 1.4-1.7x TCO, 90-day measurement plan, and three-panel one-slide CFO template fix it.
Henri Jung · 36 min read 
Voice AI Agents on the Phone: How Mittelstand Service Hotlines Deploy AI Calling Without Customers Hanging Up
Why voice agents finally work in 2026 - sub-800ms latency, EU AI Act Article 50 disclosure, DSGVO biometric data rules, six failure modes that drive callers off the line, five proven use cases, and a 90-day path from call audit to live calls.
Henri Jung · 38 min read 
Agent-Native Documentation: Why Mittelstand Wikis, ERPs, and SOPs Need to Be Written for AI Agents
How German SMEs convert HTML wikis, SharePoint, SAP help, and DATEV manuals into agent-native markdown plus llms.txt and MCP servers. Three surfaces, the 80 percent token rule, 7 pitfalls, 90-day roadmap.
Henri Jung · 32 min read 
Agent Identity: How Mittelstand IT Teams Govern Authentication and Access for AI Agents
Why every AI agent needs its own identity. The SPIFFE plus OAuth 2.1 plus MCP stack, three authentication flows, the 17 vs 76 percent least-privilege rule, the kill switch, 7 pitfalls, and a 90-day Mittelstand roadmap.
Henri Jung · 34 min read