Superkind for medical practices

In a medical practice the same work comes back every day: scheduling appointments, reminding patients, forwarding results, preparing prescriptions. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the practice Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Prescription Preparer knows the results from the Results Router

Looking after a patient, from appointment to prescription

How patient care at the Schneider practice runs through the four Superkinds

YouSlack

@Superkind Mr Weber is calling, he needs an appointment for a check-up.

  1. Appointment Manager

    finds the next free slot and sends the confirmation

    Confirmation With your approval
  2. Reminder Service

    reminds the patient one day before by email

    Reminder
  3. Results Router

    forwards the results to the specialist

    Results forwarded With your approval
  4. Prescription Preparer

    prepares the repeat prescription from the last order

    Prescription draft With your approval
Result

The patient is taken care of. Appointment, results and prescription are done.

Google CalendarOutlookExcel

Appointment Manager: always finds a slot

Checks the calendar, finds the next free slot and sends the patient a confirmation by email

Practice
You8:30

@Superkind Mr Weber needs a check-up appointment.

Appointment ManagerSuperkind8:32

Next free slot found:

  • Thu 10:30 am Check-up, 30 min Waiting for you
  • Confirmation Email to Mr Weber
  • Calendar Slot reserved

Set up in three steps

  1. Write in Teams: "@Superkind, I need an Appointment Manager. When a patient calls, find the next free slot."

  2. Connect the calendar and the inbox. Superkind sees free times and sends confirmations.

  3. Confirm the rule: confirmations go out only after you approve the slot.

OutlookGoogle CalendarExcel

Reminder Service: makes sure nobody forgets

Sends every patient a reminder by email one day before, with the time and address

practice
You9:00

@Superkind Which reminders go out today?

Reminder ServiceSuperkind9:01

Four patients have appointments tomorrow:

  • Weber Thu 10:30 am, check-up Done
  • Schulz Thu 11:00 am, blood test Done
  • Klein Thu 2:00 pm, vaccination Done

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Reminder Service. Remind every patient one day before by email."

  2. Connect the calendar and the inbox. Superkind sends the reminder automatically.

  3. Say what the reminder contains: "Time, address and please be on time." Superkind remembers.

OutlookSharePointWord

Results Router: gets results to the specialist

Takes the finished results, looks up the responsible specialist from the referral list and forwards them by email

Practice
You14:00

@Superkind Forward Weber’s results to the cardiologist.

Results RouterSuperkind14:03

Results forwarded to Dr Meier (cardiology):

Results WeberEmail to Dr Meier

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Results Router. When results are ready, forward them to the right specialist."

  2. Store the referral list in SharePoint. Superkind knows the specialists and their email addresses.

  3. Confirm: no results are forwarded before you approve.

ExcelOutlookWord

Prescription Preparer: has the prescription ready

Checks the last prescription in the patient record and prepares the repeat as a draft

practice
You15:30

@Superkind Weber needs his blood pressure medication renewed.

Prescription PreparerSuperkind15:32

Prescription draft is ready. Active ingredient and dosage taken from the last order.

Prescription WeberDraft · Ramipril 5 mg

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Prescription Preparer. When a patient needs a repeat, prepare the prescription."

  2. Store the patient list in Excel. Superkind reads the last prescriptions there.

  3. Confirm: no prescription is issued before you review and approve it.

Frequently asked questions

Does Superkind issue prescriptions without me?

No. Superkind prepares the draft and shows it to you. You review, adjust and approve.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including Google Calendar, Outlook, Excel and SharePoint. Nobody has to learn a new tool.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge, and every Superkind uses it. So the Prescription Preparer knows the results from the Results Router.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

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