Aircall AI employee

A Superkind AI employee that connects to Aircall, summarises calls, checks missed calls, and updates contacts for you. Message it in Teams or Outlook, it does the work in Aircall and reports back with the result. Sensitive actions such as outbound calls or changes to contact data wait for your approval.

  • Hosted in the EU
  • GDPR data processing agreement
  • Ready to start today
  • Works in Teams, Slack and more

What is a Aircall AI employee?

An Aircall AI employee is an AI that connects to your Aircall account and completes work in it. It does not just answer questions about calls, it takes the right actions: retrieving call data, creating summaries, adding tags, and maintaining contacts. Superkind builds this AI employee with your company knowledge and delivers the finished result to wherever your team works.

Unlike workflow builders such as Zapier or Make, there is nothing to configure. No triggers, no zaps, nothing to maintain. You describe the outcome in plain English, the AI employee picks the right Aircall actions, chains them with your other systems, and asks for your approval before sensitive steps.

About Aircall

Aircall is a cloud phone platform for sales and support teams with calls, SMS, numbers, recordings, and analytics.

  1. You ask in Teams

    Describe what you need in plain English.

  2. Superkind picks the actions

    Selects the right Aircall actions and chains them together.

  3. Aircall

    Superkind works in Aircall

    Checks calls, reads recordings, adds tags. Your real data.

  4. Superkind reports back

    Delivers the finished result to Teams or Outlook.

Try asking

What can you ask Superkind to do in Aircall?

Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.

Summarise the Aircall calls from today with customer concerns, decisions, and open next steps for me.

you, to @Superkind

Create callbacks in the CRM for these three missed Aircall calls and assign them to sales.

you, to @Superkind

Update the HubSpot contact with the new phone number and the outcome of the latest Aircall conversation.

you, to @Superkind

Let me know here as soon as an Aircall call is missed, with contact, number, and responsible team.

you, to @Superkind
How it works

How does Superkind work with Aircall?

  1. Native integrations and connectors for 1,000+ tools

    1Connect your systems

    Aircall is connected securely to your account. Add Teams and the systems where contacts or tasks live. Superkind sets up the connections and gets to work.

  2. Lena Hoffmann9:12 AM

    @Superkind check the missed Aircall calls from today, update the contacts in HubSpot, and prepare the necessary callbacks.

    @SuperkindApp9:13 AM

    On it. I am checking the Aircall calls, matching the contacts, and preparing the callbacks.

    2Tell Superkind what you need

    Message your AI employee in Teams like a colleague. Ask it to summarise Aircall calls or create callbacks from missed calls. Plain English is enough.

  3. @SuperkindApp9:14 AM
    • 3 missed calls checked
    • 2 Aircall contacts updated
    • 1 callback awaits approval
    Aircall
    Call comment createdCall #8472 · Tag Callback
    Waiting for your approvalCall Anna back now?

    3Superkind operates, you approve

    Superkind checks Aircall, completes the work, and writes the result back in Teams. An outbound call or sensitive change waits for your approval. Every step is logged.

Actions

What can Superkind do in Aircall?

Ask in plain English from Teams or Outlook. Superkind picks the right Aircall actions, completes the work, and reports back. No workflows to build.

  • Calls

    Search calls

    Finds Aircall calls by date range, direction, status, user, or number.

  • Calls

    Get call details

    Reads duration, direction, status, Aircall number, and involved user for a call.

  • Calls

    Get call recording

    Opens the available recording or voicemail for a completed Aircall call.

  • Calls

    Summarise call

    Summarises the transcript, topics, decisions, and next steps of an Aircall call.

  • CallsNeeds approval

    Add comment

    Writes a comment with context or an outcome to the Aircall call.

  • CallsNeeds approval

    Add tag

    Marks an Aircall call with an existing tag such as Callback or Complaint.

  • CallsNeeds approval

    Start callback

    Starts an outbound Aircall call through the selected Aircall number.

  • Contacts

    Search contact

    Finds Aircall contacts by name, phone number, or stored external identifier.

  • ContactsNeeds approval

    Create contact

    Creates an Aircall contact with a name, phone numbers, and linked information.

  • ContactsNeeds approval

    Update contact

    Changes the name, phone numbers, or stored information of an Aircall contact.

  • ContactsNeeds approval

    Delete contact

    Permanently removes an Aircall contact from the contact directory.

  • Contacts

    List contacts

    Lists Aircall contacts page by page with names and phone numbers.

  • Numbers

    List numbers

    Shows Aircall numbers with name, country, time zone, and status.

  • Numbers

    Get number details

    Reads teams, users, and other settings for an Aircall number.

  • Numbers

    Find responsible team

    Finds the responsible team for an incoming call from its Aircall number.

  • Numbers

    Compare call volume

    Compares inbound and outbound calls across several Aircall numbers.

  • Users and teams

    List users

    Lists Aircall users with name, email address, status, and availability.

  • Users and teams

    Get user details

    Reads numbers, teams, and availability for an Aircall user.

  • Users and teams

    List teams

    Shows Aircall teams and their assigned users.

  • Users and teams

    Check workload

    Compares call count and talk time for Aircall users over a period.

  • Insights

    Analyse missed calls

    Groups missed Aircall calls by number, team, and missed call reason.

  • Insights

    Calculate talk time

    Calculates talk time from the answered and ended timestamps of an Aircall call.

  • Insights

    Spot tag trends

    Shows frequent Aircall tags and their development across selected periods.

  • Insights

    Create call report

    Creates a report from Aircall calls, talk time, status, and missed call reasons.

  • Other

    Collect voicemails

    Collects available Aircall voicemails with number, timestamp, and related call.

  • Other

    Match CRM records

    Matches Aircall calls to contacts in the connected CRM using the phone number.

Works with your stack

Superkind uses Aircall together with your other systems

Ask for outcomes that span tools. The AI employee pulls call data from Aircall, matches it with contacts and tasks in your stack, and delivers one finished result.

Matching AI employees

Superkind AI employees that work with Aircall

Every role brings its expertise and uses Aircall as one of its tools.

Companies working with Superkind

CG Group
CG Real Estate
Ecobuilding
Nivocare
Lindenstrom
Tylrus
Lorvan
Voelpker
Voelpker
Lorvan
FAQ

Frequently asked questions

Everything you need to know about your AI employee for Aircall.

Yes. Superkind connects the AI employee to your Aircall account through a managed connector. Your team can then assign tasks from Microsoft Teams or Outlook. It reads call data, uses recordings and tags, and reports back with the finished result. It only receives the permissions required for the tasks agreed with your team.

An Aircall admin authorises the connection and confirms the required permissions. We then choose together which numbers, teams, and call data the AI employee may use. Superkind configures the connector during onboarding and tests the agreed tasks with you. Your team can then simply write in Teams or Outlook without building webhooks or API steps.

It can search and summarise Aircall calls, retrieve recordings or voicemails, manage tags and comments, maintain contacts, and analyse missed calls. It can also match Aircall data with HubSpot or other connected systems and prepare callbacks. The actions it actually takes depend on your use case and the permissions your team has approved.

No. With Zapier or Make, you build triggers, filters, and individual steps yourself and maintain them when something changes. With the AI employee, you describe the outcome you need in plain English. Superkind picks the right Aircall actions, connects them with Teams, Outlook, or HubSpot when needed, and asks when information or approval is missing.

Only with your approval. Superkind can detect missed Aircall calls, identify the right contact and responsible person, and prepare a callback. Before an outbound call actually starts, the AI employee waits for a responsible person to approve it in Teams. Your team defines which other Aircall actions are sensitive and therefore also require approval.

Superkind is hosted in the EU and signs a GDPR data processing agreement with you. The AI employee receives only the minimum Aircall permissions required for the agreed use case. Your call data is not used to train models. Access and completed actions are logged so your team can trace which Aircall data was read or changed.

Aircall Essentials publicly starts at about 30 US dollars per user each month, while Professional starts at about 50 US dollars, both with annual billing and minimum licences. Zapier starts at about 20 euros per month and Make at about 10 euros, plus setup time and ongoing maintenance. Superkind is priced per use case, a fraction of a full-time hire.

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