Better Stack AI employee

A Superkind AI employee that checks monitors, investigates incidents, analyses logs, and maintains status pages in Better Stack. Message it in Teams or Outlook, it works in Better Stack and reports back with the result. Sensitive actions wait for your approval.

  • Hosted in the EU
  • GDPR data processing agreement
  • Ready to start today
  • Works in Teams, Slack and more

What is a Better Stack AI employee?

A Better Stack AI employee is an AI that connects to your Better Stack account and completes work in it. It checks monitors and incidents, searches logs, reviews heartbeats, and updates status pages. Superkind builds this AI employee with your company knowledge, your services, and your escalation rules.

Unlike workflow builders such as Zapier or Make, there is nothing to configure. You describe the outcome in plain English, the AI employee picks the right Better Stack actions, chains them with your other systems, and asks for your approval before sensitive steps.

About Better Stack

Better Stack brings uptime monitoring, incident management, on-call, status pages, logs, traces, and metrics together in one platform.

  1. You ask in Teams

    Describe which service or incident you want to check in plain English.

  2. Superkind picks the actions

    Selects the right Better Stack actions and connects them with your stack.

  3. Better Stack

    Superkind works in Better Stack

    Checks monitors, incidents, heartbeats, and logs using your real data.

  4. Superkind reports back

    Delivers the cause, status, and next steps in Teams or Outlook.

Try asking

What can you ask Superkind to do in Better Stack?

Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.

Check the latest failed deployment monitor in Better Stack and summarise its status, regions, and time.

you, to @Superkind

Use the incident and logs to explain why checkout has been returning errors since this morning.

you, to @Superkind

Create a Jira ticket for this Better Stack incident with the cause, impact, and key log lines.

you, to @Superkind

Let me know here as soon as Better Stack opens a new incident for our production services.

you, to @Superkind
How it works

How does Superkind work with Better Stack?

  1. Native integrations and connectors for 1,000+ tools

    1Connect your systems

    Better Stack connects securely to Superkind. Add Teams and the systems your operations use, such as Outlook, GitHub, or Jira. Superkind receives only the permissions it needs. Your AI employee is then available in Teams.

  2. Lena Hoffmann9:12 AM

    @Superkind please check the checkout incident in Better Stack, find the cause, and document the result there.

    @SuperkindApp9:13 AM

    On it. I am checking the monitor, affected regions, and related logs.

    2Tell Superkind what you need

    Message your AI employee in Teams like a colleague. Ask it to check a Better Stack incident or summarise the relevant logs. Plain English is enough, Superkind picks the actions.

  3. @SuperkindApp9:14 AM
    • Checkout monitor down since 8:47
    • 3 regions report timeout
    • Incident #184 created
    Better Stack
    Incident #184 createdCheckout API · critical
    Waiting for your approvalUpdate the status page?

    3Superkind operates, you approve

    Superkind opens Better Stack, checks monitors, incidents, and telemetry, then reports the result in Teams. Changes to monitors, incidents, or status pages wait for your approval. Every step is logged.

Actions

What can Superkind do in Better Stack?

Ask in plain English from Teams or Outlook. Superkind picks the right Better Stack actions, runs the work, and reports back. No workflows to build.

  • Monitors

    List monitors

    Lists Better Stack monitors with URL, status, region, and escalation policy.

  • Monitors

    Get monitor details

    Gets the configuration, check frequency, monitor type, and latest status of a monitor.

  • MonitorsNeeds approval

    Create monitor

    Creates a Better Stack monitor for a URL, port, or required keyword.

  • MonitorsNeeds approval

    Update monitor

    Updates the check frequency, regions, escalation policy, or recovery period of a monitor.

  • MonitorsNeeds approval

    Delete monitor

    Deletes a Better Stack monitor and stops its future checks.

  • Incidents

    List incidents

    Lists incidents with status, cause, start time, team, and triggering monitor.

  • Incidents

    Get incident details

    Gets the timeline, metadata, response content, and affected regions of an incident.

  • Incidents

    Explain incident cause

    Connects incident data with logs and names the most likely technical cause.

  • IncidentsNeeds approval

    Acknowledge incident

    Acknowledges an open incident on behalf of the responsible person.

  • IncidentsNeeds approval

    Resolve incident

    Marks an acknowledged incident as resolved after verification.

  • Heartbeats

    List heartbeats

    Lists heartbeats with status, expected frequency, grace period, and assigned team.

  • Heartbeats

    Get heartbeat details

    Gets token metadata, latest signals, and escalation settings for a heartbeat.

  • Heartbeats

    Compare failures

    Compares missed heartbeats across background jobs and time periods.

  • HeartbeatsNeeds approval

    Delete heartbeat

    Deletes a heartbeat and stops monitoring its associated job.

  • Status pages

    List status pages

    Lists public and private status pages for a Better Stack team.

  • Status pages

    Check page resources

    Shows resources, groups, and current state of a status page.

  • Status pages

    Get page incidents

    Gets past and active incidents for a status page with timestamps.

  • Status pages

    Get subscriber counts

    Shows the number of status page subscribers by channel.

  • On-call

    Get on-call calendar

    Shows upcoming on-call duties and handovers for a Better Stack team.

  • On-call

    Find current responder

    Finds the person currently responsible for an escalation policy.

  • On-call

    Check escalation policies

    Reads the levels, waiting times, and assigned teams of an escalation policy.

  • On-call

    Find coverage gaps

    Finds periods without an assigned on-call person in the schedule.

  • Other

    List telemetry sources

    Lists telemetry sources with platform, data region, retention, and ingesting status.

  • Other

    Search logs

    Searches Better Stack logs by service, time range, level, and specific error message.

  • Other

    Compare metrics

    Compares Better Stack metrics for latency, error rate, and availability over a selected period.

  • Other

    Create incident report

    Creates a post-mortem draft from the timeline, logs, and metadata.

Works with your stack

Superkind uses Better Stack together with your other systems

Ask for outcomes that span tools. The AI employee connects Better Stack incidents and telemetry with your working context and delivers one finished result.

Matching AI employees

Superkind AI employees that work with Better Stack

Every role brings its expertise and uses Better Stack as one of its tools.

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FAQ

Frequently asked questions

Everything you need to know about your AI employee for Better Stack.

Yes. Superkind connects Better Stack through a managed connector. Once connected, your team can ask the AI employee from Teams or Outlook to work with monitors, incidents, heartbeats, status pages, and telemetry. Access is limited to the agreed tasks and Better Stack teams. You need neither custom code nor a workflow builder.

An admin provides a Better Stack API token with the minimum required permissions and selects the relevant teams. Superkind verifies the connection and configures the agreed tasks. You can then reach the AI employee directly in Teams or Outlook. We guide the setup and document exactly which Better Stack data and actions are available.

It can check monitors and heartbeats, investigate incidents, search logs, explain causes, find on-call responders, and retrieve information from status pages. With approval, it can perform sensitive changes such as creating a monitor or resolving an incident. We define the Better Stack actions your team actually needs together for each use case.

No. With Zapier or Make, you build triggers, filters, and individual steps yourself and maintain them when things change. With the AI employee, you simply describe the desired outcome in Teams or Outlook. Superkind picks the right Better Stack actions, connects GitHub or Jira when needed, and asks when information or approval is missing.

Only with your approval. Superkind can read Better Stack data, summarise incidents, and investigate causes without asking each time. Resolving an incident, changing a monitor, or updating a status page requires a clear yes in Teams. Your team decides which other actions are sensitive and who is allowed to approve them.

Superkind is hosted in the EU and signs a GDPR data processing agreement with you. Better Stack access uses minimum permissions and can be limited to selected teams and tasks. Your data is not used for training. Access, completed actions, and approvals are logged so your team can review and trace every step.

Better Stack offers a free entry tier, while paid incident management plans start at roughly 30 euros per responder each month. Zapier starts at about 20 euros and Make at about 10 euros per month, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire. Better Stack fees remain separate.

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