Detrack AI employee
A Superkind AI employee that creates jobs in Detrack, checks tracking data, spots delivery delays, and retrieves proof of delivery. Message it in Teams or Outlook, it completes the work in Detrack and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a Detrack AI employee?
A Detrack AI employee connects to your Detrack account and completes specific tasks there. It creates Delivery and Collection Jobs, checks Tracking Numbers and Live ETAs, reads proof of delivery, and reports exceptions. Superkind builds it with your company knowledge and delivers finished results wherever your team works.
Unlike Zapier or Make, there is nothing to configure. No triggers, no workflows, nothing to maintain. You describe the outcome in plain English, the AI employee picks the right Detrack actions, chains them with your other systems, and asks for your approval before making sensitive changes.
Detrack is a delivery management platform with dispatch, live tracking, proof of delivery, a driver app, and customer notifications.
You ask in Teams
Describe what you need in plain English.
Superkind picks the actions
Selects the right Detrack actions and chains them together.
Superkind works in Detrack
Checks jobs, tracking, Live ETA, and proof of delivery in your real data.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in Detrack?
Messages you would actually send. Copy one, add your specifics, and Superkind takes it from there.
“Create this job in Detrack for tomorrow with the address, time window, and Tracking Number.”
you, to @Superkind“Check the current status of Tracking Number DT48391 and send me the Live ETA.”
you, to @Superkind“Find every delayed job today and report the affected D.O. Numbers to customer service.”
you, to @Superkind“Let me know here as soon as a delivery fails, with D.O. Number, driver, and Failure Reason.”
you, to @SuperkindHow does Superkind work with Detrack?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Detrack connects securely through an API key. Add the systems your team already uses, including Teams and Outlook. Superkind receives only the permissions it needs. Your AI employee is then ready to work.
@Superkind please check today’s delayed Detrack jobs and prepare the customer update.
On it. I am checking status and Live ETA in Detrack and preparing the customer update.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to check jobs in Detrack or prepare tracking details for a customer email in Outlook. Plain English is enough. Superkind picks the right actions.
- 3 jobs delayed
- Live ETA updated
- Customer update prepared
Delay report createdWaiting for your approvalSend customer update now?3Superkind operates, you approve
Superkind opens Detrack, completes the task, and reports in Teams what it found or changed. Changes to jobs, assignments, or access wait for your approval. Every step is logged.
What can Superkind do in Detrack?
Ask in plain English from Teams or Outlook. Superkind picks the right Detrack actions, completes the work, and reports back. No workflows to build.
Create delivery job
Creates a Delivery Job with date, D.O. Number, address, recipient, and time window.
Create collection job
Creates a Collection Job with collection address, sender, D.O. Number, and Collection Time.
Update job
Changes job fields such as address, Instructions, Tracking Number, or Notify Email.
Delete job
Deletes a Delivery or Collection Job using its D.O. Number.
Search jobs
Finds Jobs by date, D.O. Number, Tracking Number, customer, or Primary Job Status.
Assign vehicle
Assigns the right driver or vehicle to a Job through the Assign To field.
Check dispatch status
Shows which Jobs remain at Info Received, Dispatched, or In Transit.
Match zones
Groups open Jobs by Zone and shows suitable vehicles for dispatch.
Summarise capacity
Compares Jobs, item quantities, and time windows for each driver or vehicle.
Get tracking status
Reads the current Job status using a Tracking Number or D.O. Number.
Check Live ETA
Retrieves the Live ETA of a Delivery or Collection for a customer update.
Detect delivery delays
Compares ETA Time and Live ETA and lists delayed Jobs with their recipients.
Find tracking link
Delivers the correct Tracking Link for a Job to Teams or Outlook.
Explain job history
Summarises status changes, attempts, and timestamps for a Job in clear language.
Get proof of delivery
Retrieves the Proof of Delivery with signature, photos, location, and timestamp.
Check Failure Reason
Reads the Failure Reason and driver notes for a failed Job.
Export POD data
Prepares POD data from selected Jobs for further processing.
Compare delivery attempts
Compares Attempt, Primary Job Status, and POD details across delivery attempts.
List vehicles
Lists Detrack vehicles with name, Zone, Group, and current operating status.
Analyse driver performance
Summarises completed, delayed, and failed Jobs for each driver.
Check vehicle location
Shows the latest available vehicle location for dispatch.
Summarise safety checks
Summarises open findings from Vehicle Safety Checks by vehicle.
Invite sub-user
Invites a Sub-user with a selected role and minimal Detrack permissions.
Check groups
Shows Detrack Groups and their assigned Jobs, vehicles, and Sub-users.
Create job report
Creates a summary of volume, Primary Job Status, Live ETA, and Failure Reasons.
Compare rate cards
Compares available Rate Cards by Zone, distance, and Job attributes.
Superkind uses Detrack together with your other systems
Ask for outcomes across several tools. The AI employee takes orders from your shop or inventory system, works in Detrack, and reports the result in your work channel.
Superkind AI employees that work with Detrack
Every role brings its expertise and uses Detrack as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for Detrack.
Yes. Superkind connects Detrack through a managed connector. Once connected, your team can put the AI employee to work in Detrack from Teams or Outlook. It reads jobs, tracking data, and proof of delivery and runs agreed actions. It only receives the Detrack permissions required for your specific tasks.
An admin creates a Detrack API key for a suitable Sub-user with the smallest possible permission set. We connect that access securely to the AI employee and review the allowed tasks together. Your team can then send requests from Teams or Outlook. Setup is guided so fields, Groups, and approvals match your Detrack account.
It can search or create Delivery and Collection Jobs, check Tracking Numbers, Primary Job Status, and Live ETA, analyse drivers and vehicles, and retrieve Proof of Delivery and Failure Reasons. The list above shows typical actions. You decide which actions run independently and which require approval based on your process.
No. With Zapier or Make, you build triggers and individual steps and maintain them when something changes. With the AI employee, you describe the desired outcome in plain English. It picks the right Detrack actions, chains them with Teams, Outlook, or your shop system when needed, and asks when details or a decision are missing.
Only with your approval. Reading tracking data, Live ETA, or proof of delivery can run independently. Changes to Jobs, assignments, customer updates, or access wait for a responsible person to approve them in Teams. The same applies when deleting a Job. Your team decides which Detrack actions are sensitive and who may approve them.
Superkind is hosted in the EU, and we sign a GDPR data processing agreement. The AI employee uses a Detrack Sub-user with minimal permissions for the agreed tasks. Model requests do not train on your data. Access and actions are logged so you can trace which Job was read or changed.
Detrack paid plans start at roughly the low double digits per driver each month, while web users are included. Zapier starts at about 20 euros per month and Make at about 10 euros per month, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.