Document360 AI employee
A Superkind AI employee that drafts articles, updates content, maintains categories, and prepares publications in Document360. Message it in Teams or Outlook, it works in Document360 and reports back with the result. Before sensitive actions such as publishing or deleting, it waits for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a Document360 AI employee?
A Document360 AI employee connects to your Document360 account and completes specific tasks there. It drafts articles, updates content, organises categories, and analyses feedback. Superkind builds it with your company knowledge, writing rules, and approval paths, so finished results arrive wherever your team works.
Unlike Zapier or Make, there is nothing to configure. No triggers, no zaps, nothing to maintain. You describe the outcome in plain English, the AI employee picks the right Document360 actions, chains them with your other systems, and asks for your approval before sensitive changes.
Document360 is a knowledge management platform for internal and public knowledge bases with articles, categories, versions, workflows, and analytics.
You ask in Teams
Describe the content you need in plain English.
Superkind picks the actions
Selects the right Document360 actions and chains them together.
Superkind works in Document360
Drafts articles, updates categories, and checks feedback. Your real content.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in Document360?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Draft a Document360 article from these support notes about setting up two-factor authentication for our customers.”
you, to @Superkind“Update the billing page with the new payment terms from this SharePoint document.”
you, to @Superkind“Prepare the revised account security article for publication and ask for my approval.”
you, to @Superkind“Let me know here as soon as a new form request arrives, then draft the matching Document360 FAQ article.”
you, to @SuperkindHow does Superkind work with Document360?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Connect Document360 and Teams securely to Superkind. Add Outlook, SharePoint, or Slack when sources and requests live there. Superkind receives only the agreed permissions. Your AI employee can then work directly with your content.
@Superkind please update our Document360 account security article with the three new requirements from SharePoint.
On it. I am comparing the requirements and updating the Document360 article as a draft.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to draft a Document360 article from support notes or update an outdated guide. Superkind understands the outcome and uses your company knowledge. It asks follow-up questions in Teams.
- Article draft updated
- 3 security requirements added
- Workflow status: Review
Account security articleWaiting for your approvalPublish article now?3Superkind operates, you approve
Superkind opens Document360, edits the article, and reports the result in Teams. It handles drafts and analysis on its own. Publishing, deleting, and access changes wait for your approval. Every step is logged.
What can Superkind do in Document360?
Ask in plain English from Teams or Outlook. Superkind picks the right Document360 actions, completes the work, and reports back. No workflows to build.
Draft article
Creates a new article draft with a title, content, tags, and SEO description.
Get article
Reads a Document360 article with its content, status, author, and modification date.
Update article
Changes the content, title, or metadata of an existing article draft.
Publish article
Publishes an approved article version in the knowledge base.
Delete article
Removes an article from the selected project version.
Get category
Reads the name, description, position, and parent of a category.
List categories
Lists categories in a project version with hierarchy and article count.
Get category articles
Lists the articles in a category with status and publication date.
Get category path
Shows the complete path of a category within the knowledge base.
Delete category
Removes an empty category from the knowledge base.
List versions
Shows project versions with their language, status, and publication state.
Get article version
Reads a specific article version for comparison or review.
Set workflow status
Sets an article workflow status to Draft, Review, or Approved.
Compare versions
Compares the content and metadata of two article versions.
List team accounts
Shows team accounts with their roles and assigned content roles.
List reader groups
Lists reader groups and their assigned knowledge base content.
Invite reader
Invites a new reader to a private knowledge base portal.
Change group access
Changes the reader group assignment for protected categories or articles.
Search knowledge base
Finds articles and categories from a search term in the knowledge base.
Analyse search terms
Shows frequent search terms, unsuccessful searches, and search volume.
Get article views
Returns views and unique readers for selected articles.
Analyse feedback
Summarises positive and negative article feedback with comments.
List tags
Lists available tags and their use in Document360 articles.
Check broken links
Finds broken internal and external links in the knowledge base.
Get project languages
Shows available languages and translation states for a project version.
Check API tokens
Lists existing API tokens with name, scope, and last access without exposing secrets.
Superkind uses Document360 together with your other systems
Ask for outcomes that span tools. The AI employee connects knowledge from Document360 with Teams, Outlook, and your sources, then delivers one finished result.
Superkind AI employees that work with Document360
Every role brings its expertise and uses Document360 as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for Document360.
Yes. Superkind connects Document360 through a managed connector. Your AI employee can then read articles, create drafts, update content, and analyse feedback from Teams or Outlook. You need neither custom code nor a workflow builder. Access stays limited to the agreed projects, project versions, and tasks.
An admin provides the required API credentials in Document360 and selects the appropriate projects and project versions. Together, we define which content the AI employee may read or edit. Superkind configures the connector and permissions with you. After that, you simply send tasks from Teams or Outlook.
It can draft, update, and search articles, maintain categories, compare article versions, set workflow statuses, check reader groups, and analyse search data and feedback. It can also combine these tasks with sources from SharePoint or messages from Teams. We agree the exact actions and writing rules with you during onboarding.
No. With Zapier or Make, you define triggers and individual steps and continue maintaining them later. With the AI employee, you describe the desired outcome in plain English. Superkind picks the right Document360 actions itself, connects other systems when needed, and asks when information or responsibilities are unclear.
Only with your approval. Superkind can research articles, prepare them as drafts, and submit them for review. Publishing, deleting, or changing reader groups only runs after a responsible person approves it in Teams. During setup, your team decides which Document360 actions are sensitive and who may approve them.
Superkind is hosted in the EU and signs a GDPR data processing agreement with you. The connector receives only the minimum permissions needed for selected projects and tasks. Your Document360 data is not used for training. Access, changes, and approvals are logged so every completed step remains traceable.
Document360 offers paid knowledge base plans that typically start in the low hundreds of euros per month. Zapier starts at around 20 euros per month and Make at around 10 euros per month, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.