EspoCRM AI employee
A Superkind AI employee that creates contacts, enriches customer data, checks the pipeline, and prepares follow-ups in EspoCRM. Message it in Teams or Outlook, it works in EspoCRM and reports back with the result. It waits for your approval before sensitive actions.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a EspoCRM AI employee?
An EspoCRM AI employee connects to your account and takes concrete actions in it. It creates contacts, checks opportunities, adds activities, and handles cases. Superkind builds it with your company knowledge so it understands your customers, processes, and rules.
Unlike Zapier or Make, there is nothing to configure. You describe the outcome, the AI employee picks the right EspoCRM actions, chains them with your other systems, and asks for your approval before making sensitive changes.
EspoCRM is a CRM platform for leads, contacts, accounts, opportunities, activities, campaigns, and customer service.
You ask in Teams
Describe what you need about contacts, opportunities, or cases in plain English.
Superkind picks the actions
Selects the right EspoCRM actions and connects them with your systems.
Superkind works in EspoCRM
Checks leads, contacts, accounts, opportunities, and activities in your real data.
Superkind reports back
Delivers the finished result to Teams or Outlook and lists every change.
What can you ask Superkind to do in EspoCRM?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Create these trade show contacts in EspoCRM, add their accounts, and set the lead source to Trade Show.”
you, to @Superkind“Check our pipeline and list every open opportunity without a next activity or current close date.”
you, to @Superkind“Prepare a personal follow-up for the five overdue opportunities using the history of each contact.”
you, to @Superkind“Let me know here as soon as a new lead arrives, and prepare a suitable task for tomorrow.”
you, to @SuperkindHow does Superkind work with EspoCRM?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
EspoCRM connects securely through a dedicated API user. Add Teams, Outlook, and your other customer systems. Superkind receives only the permissions it needs. You can then assign tasks directly in Teams.
@Superkind create the three new trade show leads in EspoCRM and prepare a follow-up for each one tomorrow.
On it. I am checking existing contacts, creating missing leads, and preparing the follow-ups.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to create new leads in EspoCRM or find open opportunities without a next activity. Superkind understands the outcome and picks the right actions.
- 3 leads created in EspoCRM
- Accounts and contacts linked
- Follow-up tasks prepared for tomorrow
Lead Maria KönigWaiting for your approvalSend follow-ups to three leads?3Superkind operates, you approve
Superkind checks EspoCRM, completes the work, and reports the result in Teams. Sensitive changes to customer data or follow-ups wait for your approval. Every step is logged.
What can Superkind do in EspoCRM?
Ask in plain English from Teams or Outlook. Superkind picks the right EspoCRM actions, completes the work, and reports back. No workflows to build.
List leads
Lists leads by status, source, assigned user, and creation date.
Get lead
Shows a lead with contact details, source, status, and linked activities.
Search contacts
Finds contacts by name, email address, phone number, or linked account.
Enrich contact
Adds verified contact details, title, and an account relationship to a contact.
Convert lead
Converts a qualified lead into a contact, account, and opportunity.
List accounts
Lists accounts with industry, address, assigned user, and current status.
Get account
Shows an account with contacts, opportunities, cases, and activities.
Detect duplicates
Finds possible duplicate accounts or contacts from matching master data.
Create account
Creates an account with name, industry, address, and assigned user.
List opportunities
Lists opportunities by pipeline, stage, amount, probability, and close date.
Check pipeline
Checks open opportunities for missing activities, overdue dates, and stale stages.
Summarise forecast
Summarises expected revenue by pipeline, stage, user, and time period.
Get opportunity
Shows an opportunity with its account, contacts, stage, amount, and activities.
Update opportunity
Changes the stage, probability, amount, or close date of an opportunity.
List tasks
Lists tasks by status, due date, assigned user, and linked record.
Check calendar
Shows meetings, calls, and tasks for a user during a selected period.
Summarise activities
Summarises calls, meetings, tasks, and emails for a customer record.
Create meeting
Creates a meeting with attendees, a date, and a linked EspoCRM record.
Prepare follow-up
Creates a personal follow-up draft from the existing contact and activity history.
List cases
Lists cases by status, priority, account, contact, and assigned user.
Get case
Shows a case with its description, stream, emails, and linked contacts.
Update case
Changes the status, priority, assignment, or resolution of a case.
Summarise case history
Summarises stream posts, emails, and activities for a case in chronological order.
Analyse campaigns
Shows sent emails, opens, clicks, opt-outs, and created leads for campaigns.
Check target lists
Checks accounts, contacts, and leads in target lists as well as exclusion lists.
Find documents
Finds documents and folders linked to accounts, opportunities, contacts, or leads.
Superkind uses EspoCRM together with your other systems
Ask for outcomes across several tools. The AI employee connects customer data from EspoCRM with your messages, spreadsheets, and other CRM systems.
Superkind AI employees that work with EspoCRM
Every role brings its expertise and uses EspoCRM as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for EspoCRM.
Yes. Superkind connects EspoCRM to your AI employee through the official REST API. Your team can then check leads, contacts, accounts, opportunities, activities, and cases from Teams or Outlook. Access stays limited to the agreed tasks and the permissions required for them. Every action it completes is logged for traceability.
An administrator sets up a dedicated API user with a suitable role in EspoCRM. We store the credentials securely in the managed connector and test the connection with you. You then define which records the AI employee may read and which actions it may perform after approval. Your team subsequently uses it directly in Teams or Outlook.
It can search leads and contacts, check accounts, summarise the opportunity pipeline, find overdue activities, and review cases. After your approval, it creates records, updates opportunities, or schedules meetings. It can connect information from Teams, Outlook, Slack, or Google Sheets with the right EspoCRM records.
No. You do not need to assemble triggers, steps, or zaps and maintain them later. Describe the outcome you need in Teams or Outlook. Superkind picks the right EspoCRM actions and connects them with other systems when required. If details are missing, the AI employee asks. It requests your approval before sensitive changes.
Only with your approval. Superkind can read opportunities, check the pipeline, and prepare follow-ups as drafts. Before it changes a stage, amount, or close date, or sends a message to a contact, the AI employee waits for an explicit yes in Teams. Your team decides which EspoCRM actions count as sensitive.
Superkind is hosted in the EU and signs a GDPR data processing agreement with you. The connector uses minimal permissions and a dedicated EspoCRM API user. Your data is not used for training. Access and actions are logged so your team can always trace what was read or changed.
Publicly listed paid EspoCRM Cloud plans start at about 15 euros per user per month. Zapier starts at about 20 euros per month and Make at about 10 euros per month, both plus setup time and ongoing maintenance. Superkind is priced per use case, a fraction of a full-time hire.