Harness AI employee

A Superkind AI employee that checks deployments, explains pipeline failures, tracks incidents, and creates tickets inside Harness. Message it in Teams or Outlook, it works in Harness and reports back with the result. Sensitive actions such as a production deployment wait for your approval.

  • Hosted in the EU
  • GDPR data processing agreement
  • Ready to start today
  • Works in Teams, Slack and more

What is a Harness AI employee?

A Harness AI employee connects to your Harness account and completes work there. It checks pipeline executions, analyses failed deployments, tracks incidents, and creates the right tickets. Superkind builds it with your company knowledge, services, and operating rules.

Unlike Zapier or Make, there is nothing to configure. You describe the outcome in plain English, the AI employee picks the right Harness actions, chains them with other systems, and asks for your approval before sensitive actions.

About Harness

Harness is a software delivery platform for continuous integration, continuous delivery, cloud costs, security, and software operations.

  1. You ask in Teams

    Describe what you need to know about a deployment, alert, or incident in plain English.

  2. Superkind picks the actions

    Selects the right Harness actions and connects them to Jira or GitHub when needed.

  3. Harness

    Superkind works in Harness

    Checks pipelines, executions, services, and incidents directly in your real data.

  4. Superkind reports back

    Delivers the cause, status, and next step to Teams or Outlook.

Try asking

What can you ask Superkind to do in Harness?

Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.

Check the latest failed deployment in Harness and tell me the affected service and likely cause.

you, to @Superkind

Explain why the Payments Portal pipeline stopped in production and link the relevant execution logs.

you, to @Superkind

Create a Jira ticket from this failed deployment with the service, environment, and suspected cause.

you, to @Superkind

Let me know here as soon as Harness detects a new incident, including service, severity, and owning team.

you, to @Superkind
How it works

How does Superkind work with Harness?

  1. Native integrations and connectors for 1,000+ tools

    1Connect your systems

    An admin connects Harness securely to Superkind. Then you add Teams and systems such as GitHub or Jira. Superkind receives only the Harness permissions required for your tasks.

  2. Lena Hoffmann9:12 AM

    @Superkind please check the failed Harness deployment for the Payments Portal and create an incident with the cause.

    @SuperkindApp9:13 AM

    On it. I am checking the Harness execution and creating the incident with the key details.

    2Tell Superkind what you need

    Message your AI employee in Teams like a colleague. Ask it to check a Harness execution or explain an incident. It understands your company knowledge and the context of your services.

  3. @SuperkindApp9:14 AM
    • Production deployment failed
    • Timeout in Verify step
    • Incident INC-184 created
    Harness
    Incident INC-184Severity High · Team Platform
    Waiting for your approvalRestart production pipeline?

    3Superkind operates, you approve

    Superkind runs the required Harness actions and reports the result in Teams. A production deployment or access change waits for your approval. Every step is logged.

Actions

What can Superkind do in Harness?

Ask in plain English from Teams or Outlook. Superkind picks the right Harness actions, completes the work, and reports back. No workflows to build.

  • Projects and access

    List projects

    Lists Harness projects with organisation, identifier, and status.

  • Projects and access

    Get project

    Reads the details and metadata of a Harness project.

  • Projects and access

    Create project

    Creates a Harness project in the selected organisation.

  • Projects and accessNeeds approval

    Add user group

    Adds a user group at account, organisation, or project scope.

  • Pipelines

    List pipelines

    Lists Harness pipelines in a project with identifiers and tags.

  • Pipelines

    Get pipeline

    Reads the pipeline YAML, stages, and runtime inputs of a Harness pipeline.

  • PipelinesNeeds approval

    Start execution

    Starts a Harness pipeline execution with the required runtime inputs.

  • Pipelines

    Check execution status

    Checks the status, start time, and trigger of a pipeline execution.

  • Pipelines

    Read execution logs

    Reads logs from individual stages and steps in a failed execution.

  • Deployments

    List deployments

    Lists Harness deployments by service, environment, and time range.

  • Deployments

    Get deployment details

    Reads the artifact, trigger, status, and target infrastructure of a deployment.

  • Deployments

    Explain deployment failure

    Analyses execution logs and identifies the step that most likely failed.

  • DeploymentsNeeds approval

    Restart deployment

    Restarts a failed Harness pipeline execution.

  • DeploymentsNeeds approval

    Rollback deployment

    Rolls a service back to its previous version in its environment.

  • Services and environments

    List services

    Lists Harness services with tags, description, and project.

  • Services and environments

    Get service details

    Reads the manifests, artifacts, and service variables of a Harness service.

  • Services and environments

    List environments

    Lists Harness environments with type and infrastructure definitions.

  • Services and environments

    Get infrastructure details

    Reads the cluster, namespace, and connector of an infrastructure definition.

  • Incidents and alerts

    List incidents

    Lists Harness incidents by status, severity, and affected services.

  • Incidents and alerts

    Get incident details

    Reads the timeline, alerts, responders, and context of a Harness incident.

  • Incidents and alerts

    Create incident

    Creates a Harness incident with severity, service, and initial cause.

  • Incidents and alertsNeeds approval

    Close incident

    Closes a Harness incident with its resolution and closure time.

  • Other

    List connectors

    Lists Harness connectors with type, scope, and connection status.

  • Other

    Check delegate status

    Checks the heartbeat, tags, and last contact of a Harness delegate.

  • OtherNeeds approval

    Create secret

    Creates a secret reference in the selected Harness scope.

  • Other

    Search audit events

    Finds Harness audit events by user, resource, and time range.

Works with your stack

Superkind uses Harness together with your other systems

Ask for outcomes that span tools. The AI employee connects Harness deployments with code, tickets, and conversations and delivers one finished result.

Matching AI employees

Superkind AI employees that work with Harness

Every role brings its expertise and uses Harness as one of its tools.

Companies working with Superkind

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FAQ

Frequently asked questions

Everything you need to know about your AI employee for Harness.

Yes. Superkind connects the AI employee to your Harness account through a managed connector. Your team can then check pipelines, executions, deployments, services, and incidents from Microsoft Teams or Outlook. The AI employee only works in the accounts, organisations, and projects you approve during setup.

An admin adds the Harness connection and grants only the required scopes. Together, we select the account, organisations, projects, and permitted actions. We then test access with a read request from Teams. Sensitive actions stay disabled at first and are only enabled for the AI employee after your explicit approval.

It can find Harness pipelines and executions, read deployment status and logs, explain failure causes, check services and environments, and summarise or create incidents. It can also connect results with GitHub, Jira, or Linear. The actions it can actually run depend on your processes and the Harness permissions you grant.

No. You simply describe the outcome you want in Teams or Outlook. Superkind picks the right Harness actions and connects them with other systems when needed. Unlike Zapier or Make, you do not have to build and maintain triggers, branches, or individual steps. The AI employee asks focused questions whenever details are unclear.

Only with your approval. Superkind can prepare a pipeline, check runtime inputs, and show the planned step in Teams. A production deployment is only started, rerun, or rolled back after a responsible person approves it. The same rule applies to secrets and access changes. Your team defines which Harness actions are sensitive.

Superkind is hosted in the EU and signs a GDPR data processing agreement with you. The AI employee receives minimal Harness permissions for selected accounts, organisations, and projects. Your data is not used for training. Access and actions are logged so your team can trace and review every completed step.

Harness offers a free plan, while paid Essentials and Enterprise plans are sold through individual quotes. Zapier starts at about 20 euros per month and Make at about 10 euros per month, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire, and completes work across Harness and your other systems.

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