OptimoRoute AI employee
A Superkind AI employee that creates orders, checks routes, retrieves tracking, and reports delivery delays in OptimoRoute. Message it in Teams or Outlook, it works in OptimoRoute and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a OptimoRoute AI employee?
An OptimoRoute AI employee is an AI that connects to your OptimoRoute account and completes work in it. It does not just answer questions about routes, it takes the actions: creating orders, retrieving routes, checking arrival times, and reporting delivery problems. Superkind builds this AI employee with your company knowledge and delivers the finished results to wherever your team works.
Unlike Zapier or Make, there is nothing to configure. No triggers, no scenarios, nothing to maintain. You describe the outcome in plain English, the AI employee picks the right OptimoRoute actions, chains them with your other systems, and asks for your approval before sensitive steps.
OptimoRoute plans and optimises routes, stops, and schedules for delivery and field service teams.
You ask in Teams
Describe what you need for your routes in plain English.
Superkind picks the actions
Selects the right OptimoRoute actions and chains them together.
Superkind works in OptimoRoute
Creates orders, checks routes, and tracks stops with your real data.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in OptimoRoute?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Create an OptimoRoute order for job 4718 with delivery tomorrow between 10 AM and noon.”
you, to @Superkind“Check tracking for order 4582 and tell me the driver, planned arrival, and current status.”
you, to @Superkind“Report the delivery delay for order 4631 in Teams and prepare a message for the customer.”
you, to @Superkind“Let me know here as soon as OptimoRoute shows a delivery problem, with order number, cause, and new arrival time.”
you, to @SuperkindHow does Superkind work with OptimoRoute?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Connect OptimoRoute securely to Superkind. The required access rights are set for your specific tasks. You can then reach the AI employee directly in Teams.
@Superkind create an OptimoRoute order for job 4718 and schedule it on this afternoon route.
On it. I am creating the order and checking the right route in OptimoRoute.
2Tell Superkind what you need
Message it in Teams like a colleague with the OptimoRoute task at hand. Ask for a new order or the status of a route. Superkind understands the goal and picks the right actions.
- Order 4718 created
- Route R184 with 12 stops
- Arrival planned for 4:25 PM
Order 4718Waiting for your approvalSend route to driver now?3Superkind operates, you approve
Superkind completes the work in OptimoRoute and reports the result in Teams. Changes to orders, planning, or driver assignments wait for your approval. Every step is logged.
What can Superkind do in OptimoRoute?
Ask in plain English from Teams or Outlook. Superkind picks the right OptimoRoute actions, completes the work, and reports back. No workflows to build.
Create order
Creates an OptimoRoute order with order number, address, time window, load, and notes.
Get order
Retrieves an order by its order number with address, type, and delivery date.
Check scheduling information
Checks the driver, vehicle, stop number, and scheduled service time for an order.
Check address
Checks the geocoded address and reports ambiguous or partial matches.
Evaluate load
Evaluates the load requirements of an order against stored capacities.
Get routes
Retrieves all OptimoRoute routes for a date, driver, or vehicle.
Summarise stops
Summarises the ordered stop list of a route with addresses and service times.
Compare distances
Compares kilometres and duration across routes for the selected planning date.
Check route times
Checks start times, end times, and planned arrivals for an OptimoRoute route.
Find free capacity
Finds routes with available vehicle capacity for additional orders.
Start planning
Starts OptimoRoute optimisation for all orders on a selected date.
Get planning status
Shows the status and percentage progress of an OptimoRoute optimisation.
Stop planning
Stops a running OptimoRoute planning process by its planning ID.
Analyse feasibility
Checks whether orders are feasible with available drivers, vehicles, and time windows.
Get live position
Retrieves the current position of a driver on an OptimoRoute route.
Check arrival time
Returns the current ETA for a planned stop or order.
Detect delivery delay
Detects differences between the scheduled service time and current ETA.
Get breadcrumbs
Retrieves the recorded position history of a driver for a route.
List drivers
Lists available OptimoRoute drivers with serial number and assigned route.
Compare vehicle loads
Compares vehicle load and capacity for a planning date.
Check vehicle features
Checks which vehicles meet the features required by an order.
Match driver skills
Matches the skills required by an order with available drivers.
Delete order
Deletes an order from OptimoRoute by its order number.
Delete daily planning
Deletes all orders and planned routes for a specified date.
Send driver routes
Sends approved OptimoRoute routes to the driver app.
Export route plan
Exports the planned routes and stops for further analysis.
Get proof of delivery
Retrieves the proof of delivery for a completed order.
Summarise customer feedback
Summarises customer feedback recorded in OptimoRoute by route or period.
Superkind uses OptimoRoute together with your other systems
Ask for outcomes that span tools. The AI employee takes orders from your shops and spreadsheets, works in OptimoRoute, and delivers one finished result.
Superkind AI employees that work with OptimoRoute
Every role brings its expertise and uses OptimoRoute as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for OptimoRoute.
Yes. Superkind connects OptimoRoute through its Web Service API and a managed connector. Once connected, your team can ask the AI employee from Teams or Outlook to work with orders, routes, stops, and tracking. Access is limited to the agreed tasks and the permissions required for them.
An admin generates an API key in the OptimoRoute settings and provides it for the protected connection. We configure the connector with you, test the intended actions, and restrict its permissions. The AI employee can then use OptimoRoute from Teams or Outlook without individual employees sharing credentials.
It can create and retrieve orders, check scheduling information, read routes and stops, start optimisation, retrieve ETAs and live positions, and report delivery delays or proof of delivery. The list above shows typical actions using real OptimoRoute objects. Together, we define which tasks run independently and which require approval.
No. With Zapier or Make, you build triggers, map fields, and maintain individual steps when something changes. With the AI employee, you describe the desired result in plain English. Superkind picks the right OptimoRoute actions, connects shops, spreadsheets, or Outlook when needed, and asks if information is missing.
Only with your approval. Superkind can independently read and summarise routes, stops, and tracking. Sending a route to the driver app, deleting orders or daily planning, and other sensitive changes wait for a responsible person to approve them in Teams. Your team decides which actions count as sensitive.
Superkind is hosted in the EU, and we sign a GDPR data processing agreement. The AI employee receives only the minimum OptimoRoute permissions it needs. Model requests are not used for training. Every action is logged, so changes to orders, routes, and planning remain traceable and you can control access at any time.
OptimoRoute publicly starts at about 35 US dollars per driver per month with annual billing, and higher plans cost more. Zapier starts at about 20 euros per month and Make at about 10 euros per month, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.