respond.io AI employee
A Superkind AI employee that summarises calls, records callbacks, organises conversations, and syncs contacts with your CRM inside respond.io. Message it in Teams or Outlook, it works in respond.io and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a respond.io AI employee?
A respond.io AI employee connects to your respond.io account and completes real work there. It reads conversations and call activities, summarises interactions, records callbacks, and updates contacts. Superkind builds it with your company knowledge, service policies, and ownership rules.
Unlike workflow builders such as Zapier or Make, there is nothing to configure. You describe the outcome in plain English, the AI employee picks the right respond.io actions, chains them with your other systems, and asks for your approval before sensitive changes.
respond.io is a customer conversation management platform that brings contacts, conversations, messages, calls, and workflows into one workspace.
You ask in Teams
Describe what you need in plain English.
Superkind picks the actions
Selects the right respond.io actions and chains them together.
Superkind works in respond.io
Reads conversations, summarises calls, and maintains contacts. Your real data.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in respond.io?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Summarise today’s calls in respond.io and list the customer need, outcome, and next step.”
you, to @Superkind“Create callbacks in respond.io for these three contacts and note the reason and preferred time.”
you, to @Superkind“Update the contact from this Outlook email in HubSpot and respond.io with their phone number and customer type.”
you, to @Superkind“Let me know here as soon as a call is missed, with the contact, time, and previous conversation.”
you, to @SuperkindHow does Superkind work with respond.io?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
We connect respond.io to Superkind and add Teams plus your other systems. An admin confirms access and the required permissions. Superkind can then securely access contacts, conversations, and call activities from Teams.
@Superkind summarise today’s missed calls in respond.io and record a callback for every contact.
On it. I am checking the call activities in respond.io and preparing the callbacks.
2Tell Superkind what you need
Message Superkind in Teams like a colleague and describe the result you need from respond.io. Ask for a call summary, a callback note, or a CRM comparison. Superkind understands the context and picks the right actions.
- 4 missed calls found
- 3 callback comments created
- Contact data checked in respond.io
3 callback comments createdWaiting for your approvalSend callback message to 3 contacts?3Superkind operates, you approve
Superkind reads the data in respond.io, completes the work, and reports the result in Teams. Changes to contacts, assignments, or outgoing messages wait for your approval. Every step is logged.
What can Superkind do in respond.io?
Ask in plain English from Teams or Outlook. Superkind picks the right respond.io actions, runs the work, and reports back. No workflows to build.
Search contacts
Finds a respond.io Contact by name, email address, phone number, or Contact ID.
Get contact details
Reads standard fields, custom fields, Tags, Lifecycle Stage, and assignee for a Contact.
Compare contact fields
Compares respond.io Contact Fields with the related properties in HubSpot.
Create contact
Creates a respond.io Contact with identifier, name, and the agreed Contact Fields.
Update contact data
Changes standard or custom Contact Fields for an existing Contact.
Delete contact
Deletes a respond.io Contact together with its stored conversation history.
List open conversations
Shows open respond.io Conversations with Contact, Channel, status, and assignee.
Get conversation history
Reads the Messages and Comments in a Conversation in chronological order.
Summarise conversation
Summarises the request, previous replies, sentiment, and next steps in a Conversation.
Find unassigned conversations
Finds open Conversations without an assignee and orders them by waiting time.
Assign conversation
Assigns a respond.io Conversation to a specific User or Team.
List incoming messages
Lists new incoming Messages with Contact, Channel, and received time.
Get message
Reads the content, message type, sender, and delivery status of a respond.io Message.
Draft response
Drafts a suitable response from the Conversation history and your company knowledge.
Send message
Sends an approved Message through the most recently used respond.io Channel.
List call activities
Lists respond.io Call Activities with Contact, direction, status, time, and duration.
Summarise calls
Turns a transcript and Call Activity into the request, outcome, and next step.
Find missed calls
Finds missed Calls and adds the latest known Conversation context for each Contact.
Record callback
Creates a Comment with the callback reason, preferred time, and assignee.
List workflows
Lists available respond.io Workflows with name, status, and trigger.
Check workflow status
Checks whether a respond.io Workflow is active and which conditions it uses.
Analyse routing
Explains from Workflow Steps how Contacts and Conversations are distributed.
Trigger workflow
Starts a selected respond.io Workflow for a specific Contact.
List channels
Shows connected respond.io Channels with name, type, and status.
List users
Lists Users in a respond.io Workspace with role, Team, and availability.
Analyse tags
Groups Contacts by respond.io Tags and shows counts and overlaps.
Superkind AI employees that work with respond.io
Every role brings its expertise and uses respond.io as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for respond.io.
Yes. Superkind connects respond.io through a managed connector. Your team can then give the AI employee tasks in respond.io from Teams or Outlook. It reads Contacts, Conversations, Messages, and Call Activities and only uses the functions and data required for your agreed use case.
An admin creates an access token for the Developer API in the respond.io Workspace settings and grants only the required permissions. We store the connection securely and test it with you. respond.io is then available to the AI employee in Teams and Outlook without individual users sharing login credentials.
It can read Contacts and Contact Fields, summarise Conversations, draft Messages, analyse Call Activities, identify missed Calls, record callbacks, and compare data with HubSpot. It can also assign Conversations, send Messages, or trigger Workflows. The actions it actually uses depend on your specific process and its permissions.
No. You describe the result you need in Teams or Outlook. Superkind picks the right respond.io actions and connects them with HubSpot or other approved systems when needed. Unlike Zapier or Make, you do not need to build or continually maintain triggers, branches, and field mappings yourself.
Only with your approval. Superkind can read Conversations, summarise Calls, and prepare response drafts independently. Before a Message is sent, a Contact is changed, a Conversation is assigned, or a Workflow is triggered, the AI employee waits for a responsible person to approve it. Your team decides which respond.io actions are sensitive.
Superkind is hosted in the EU and we sign a GDPR data processing agreement. The connector receives only the minimum permissions required for your use case. Your respond.io data is not used to train models. Access and actions are logged so your team can always trace what was read or changed.
Depending on the features, the publicly available respond.io paid plans sit in the low three-digit euro range per month. Zapier starts at about 20 euros per month and Make at about 10 euros, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.