SatisMeter AI employee
A Superkind AI employee that analyses responses, prepares surveys, summarises NPS and CSAT, and prepares feedback for other systems inside SatisMeter. Message it in Teams or Outlook, it does the work in SatisMeter and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a SatisMeter AI employee?
A SatisMeter AI employee is an AI that connects to your SatisMeter account and completes work in it. It retrieves projects, surveys, and responses, analyses NPS and CSAT, maintains user data, and prepares feedback for your CRM. Superkind builds this AI employee with your company knowledge and delivers the finished result to wherever your team works.
Unlike workflow builders such as Zapier or Make, there is nothing to configure. No triggers, no zaps, nothing to maintain. You describe the outcome in plain English, the AI employee picks the right SatisMeter actions, chains them with your other systems, and asks for your approval before sensitive actions run.
SatisMeter collects and analyses customer feedback through NPS, CSAT, and other surveys across web, apps, and email.
You ask in Teams
Describe in plain English what you want to learn or complete about your customer feedback.
Superkind picks the actions
Selects the right SatisMeter actions and chains them with your other systems.
Superkind works in SatisMeter
Reads responses, analyses scores, and prepares surveys. Your real data.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in SatisMeter?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Analyse this month's SatisMeter responses and group comments by topic, sentiment, and customer segment.”
you, to @Superkind“Create an NPS form in SatisMeter for new customers, with a rating question and an open reason field.”
you, to @Superkind“Add new SatisMeter results with score, comment, and response date to the matching contacts in HubSpot.”
you, to @Superkind“Let me know here as soon as a new SatisMeter response arrives from a detractor, with score and comment.”
you, to @SuperkindHow does Superkind work with SatisMeter?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
SatisMeter is securely connected to Superkind. Add Teams, Outlook, and the systems where your team follows up on feedback. Superkind checks the SatisMeter connection and gets to work.
@Superkind create an NPS survey in SatisMeter for new customers with three questions and prepare it for publishing.
On it. I am creating the SatisMeter draft with its audience and questions.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to analyse SatisMeter responses or prepare a form. Superkind understands the goal and selects the right SatisMeter actions.
- NPS survey created
- 3 questions configured
- Audience: new customers
NPS survey draftWaiting for your approvalPublish NPS survey?3Superkind operates, you approve
Superkind completes the work in SatisMeter and reports in Teams what it found or prepared. Changes to surveys, users, or unsubscribes wait for your approval. Every step is logged.
What can Superkind do in SatisMeter?
Ask in plain English from Teams or Outlook. Superkind picks the right SatisMeter actions, completes the work, and reports back. No workflows to build.
Get project
Reads the name, default language, and settings of a SatisMeter project.
List project responses
Lists responses from every survey in a SatisMeter project for a selected period.
Compare project trends
Compares NPS, CSAT, and response counts for a SatisMeter project across periods.
Check project languages
Checks the default language and response languages used in a SatisMeter project.
List surveys
Lists SatisMeter surveys with their name, type, state, and project.
Get survey
Reads the questions, answer options, audience, and delivery method of a SatisMeter survey.
Get survey statistics
Gets the score, response distribution, and response count for a SatisMeter survey.
Create form
Creates a SatisMeter form with approved questions, languages, and audience.
Publish survey
Publishes a prepared SatisMeter survey for the defined audience.
List responses
Lists SatisMeter responses with answers, user, language, device, and timestamp.
Filter responses
Filters SatisMeter responses by survey, date range, score, or user trait.
Analyse responses
Groups scores and free text from SatisMeter responses by topic, sentiment, and segment.
Insert NPS response
Inserts an approved NPS response with score and comment into SatisMeter.
Export responses
Prepares SatisMeter responses with user traits and metadata for a CSV export.
List users
Lists SatisMeter users with their user ID, email address, and known traits.
Check user traits
Checks traits such as plan, language, or signup date for a SatisMeter user.
Update user
Updates a SatisMeter user and their traits for targeting and analytics.
Delete user
Deletes a SatisMeter user and removes their personal data.
List unsubscribed emails
Lists email addresses that are unsubscribed from SatisMeter surveys.
Update unsubscribed emails
Adds email addresses to the SatisMeter unsubscribe list or removes them from it.
Calculate NPS
Calculates Net Promoter Score from promoters, passives, and detractors in a survey.
Summarise CSAT
Summarises CSAT values, distribution, and comments from a SatisMeter survey.
Compare segments
Compares SatisMeter scores and comments by plan, language, or other user traits.
Detect text themes
Detects recurring topics and sentiment in open SatisMeter responses.
Track user event
Tracks an event for a SatisMeter user that can trigger a targeted survey.
Prepare CRM match
Matches SatisMeter scores and comments with the right contacts in HubSpot.
Create feedback report
Creates a report from SatisMeter scores, comments, and trends for Teams or Outlook.
Superkind AI employees that work with SatisMeter
Every role brings its expertise and uses SatisMeter as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for SatisMeter.
Yes. Superkind connects to your SatisMeter account through a managed connector. The AI employee can then retrieve projects, surveys, responses, users, and statistics. Your team assigns work from Microsoft Teams or Outlook. It receives only the SatisMeter permissions required for the agreed tasks, and every completed step is logged.
An admin provides the API key for the selected SatisMeter project and confirms the required permissions. Superkind checks the connection and assigns it to your AI employee. We set this up with you during onboarding. Your team can then start tasks using the approved SatisMeter data directly from Teams or Outlook.
It can read projects and surveys, filter responses, analyse NPS and CSAT, group free text by theme, check users and traits, and manage unsubscribes. It also prepares surveys and matches feedback with contacts in HubSpot. You decide during onboarding which SatisMeter actions it may complete independently.
No. You do not build triggers, zaps, or fixed sequences. Simply describe the desired outcome in Teams or Outlook. Superkind picks the right SatisMeter actions, combines them with HubSpot, Zendesk, or Notion when needed, and asks when details are missing. It presents changes to data or settings for your approval.
Only with your approval. Superkind can read SatisMeter data, analyse responses, and prepare drafts independently. Publishing a survey, deleting users, changing unsubscribes, or tracking events for real users requires an explicit yes in Teams. Your team decides which additional actions are sensitive and who is allowed to approve them.
Superkind is hosted in the EU and signs a GDPR data processing agreement with you. The AI employee receives minimal permissions for selected SatisMeter projects. Your data is not used for training. Access and actions are logged, so you can trace when each survey, response, or user was processed.
SatisMeter offers a free entry plan and a paid plan in the low hundreds of euros per month, depending on response volume. Zapier starts at about 20 euros per month and Make at about 10 euros, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.