shipcloud AI employee
A Superkind AI employee that creates shipments, retrieves shipping labels, checks tracking, and reports delivery problems in shipcloud. Message it in Teams or Outlook, it works in shipcloud and reports back with the result. Anything sensitive waits for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a shipcloud AI employee?
A shipcloud AI employee is an AI that connects to your shipcloud account and completes work in it. It creates shipments, retrieves shipping labels, checks tracking data, and organises pickup requests. Superkind builds this AI employee with your company knowledge and delivers the finished result to wherever your team works.
Unlike workflow builders such as Zapier or Make, there is nothing to configure. You describe the outcome in plain English, the AI employee picks the right shipcloud actions, chains them with your other systems, and asks for your approval before sensitive steps.
shipcloud is a shipping platform for shipping labels, tracking, returns, and multiple carriers through one central interface.
You ask in Teams
Describe what you need for shipping in plain English.
Superkind picks the actions
Selects the right shipcloud actions and chains them together.
Superkind works in shipcloud
Creates shipments, retrieves labels, and checks tracking data. Your real shipping data.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in shipcloud?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Create a DHL shipment in shipcloud for order 4711 and send me the shipping label.”
you, to @Superkind“Check the tracking status for shipment 4711 in shipcloud and draft a short customer reply.”
you, to @Superkind“Check every delayed shipment since yesterday and report each delivery delay with its tracking number to customer service.”
you, to @Superkind“Let me know here as soon as shipcloud shows a delivery problem, with the tracking number and next step.”
you, to @SuperkindHow does Superkind work with shipcloud?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
We connect shipcloud and Teams securely to your AI employee. Add Outlook, Shopify, JTL-Wawi, Shopware, or Google Sheets when needed. Superkind handles authentication and uses only the agreed permissions.
@Superkind please create a DHL shipment in shipcloud for order 4711 and retrieve the shipping label.
On it. I am checking the order and preparing the shipment in shipcloud.
2Tell Superkind what you need
Message Superkind in Teams like a colleague. Ask for a shipment, a shipping label, or the latest tracking status from shipcloud. Plain English is enough for the whole task.
- Shipment sc-84721 created
- Tracking number 00340434161094000012
- Shipping label PDF ready
Shipment sc-84721Waiting for your approvalCancel shipping label now?3Superkind operates, you approve
Superkind runs the right steps in shipcloud and reports the result in Teams. Changes to shipments or pickup requests wait for your approval. Every step is logged.
What can Superkind do in shipcloud?
Ask in plain English from Teams or Outlook. Superkind picks the right shipcloud actions, runs the work, and reports back. No workflows to build.
Create shipment
Creates a shipment with recipient, package dimensions, carrier, and service.
List shipments
Lists shipments with shipcloud ID, tracking number, carrier, and status.
Get shipment
Retrieves one shipment by its shipcloud ID with addresses and package data.
Update shipment
Changes the recipient, package dimensions, or shipping options of an existing shipment.
Delete shipment
Deletes a shipment that can still be cancelled by its shipcloud ID.
Get shipping label
Downloads the shipping label for a shipment in the stored label format.
Create shipping document
Creates an additional shipping document for an existing shipment.
Create tracker
Creates a tracker for a tracking number and its carrier.
List trackers
Lists trackers with tracking number, carrier, and current status.
Get tracker
Retrieves a tracker by its ID with status, events, and timestamps.
Check delivery status
Checks tracking events for delivery, delay, or a delivery problem.
Create order
Creates an order with shipping address, package data, and requested carrier.
List orders
Lists orders with ID, creation time, and linked shipments.
Get order
Retrieves one order with recipient, packages, and shipment data.
Reconcile shipping status
Reconciles an order with the status values of its linked shipments.
Request pickup
Creates a pickup request with carrier, time window, address, and packages.
List pickup requests
Lists pickup requests with carrier, pickup window, and status.
Get pickup request
Retrieves a pickup request by its ID with address and package count.
Find dropoff location
Finds carrier dropoff locations near an address.
List addresses
Lists stored sender, recipient, and return addresses in the shipcloud account.
Get shipping address
Retrieves the default shipping address stored in the shipcloud account.
Get returns address
Retrieves the default returns address stored in the shipcloud account.
Get invoice address
Retrieves the invoice address for the shipcloud account with company and contact details.
List carriers
Lists the carriers and services available for the shipcloud account.
Calculate shipping rate
Calculates the available rate for package data, route, carrier, and service.
Create shipment quote
Returns shipment quotes for sender, recipient, package, and shipping options.
Superkind uses shipcloud together with your other systems
Ask for outcomes that span tools. The AI employee connects shipping data from shipcloud with orders, emails, and spreadsheets and delivers one finished result.
Superkind AI employees that work with shipcloud
Every role brings its expertise and uses shipcloud as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for shipcloud.
Yes. Superkind connects shipcloud through a managed connector. Once connected, your team can put the AI employee to work in shipcloud from Microsoft Teams or Outlook. It reads tracking data, prepares shipments, and retrieves shipping labels. It only receives the permissions it genuinely needs for the agreed tasks.
An admin provides the credentials for the shipcloud account and confirms the required permissions. The connection is then available to the AI employee. We configure the connector together with you, check the intended carriers, and test typical tasks with safe sample data before Superkind works with your real shipments.
The AI employee can create and retrieve shipments, provide shipping labels and documents, check tracking data, read orders, prepare pickup requests, find dropoff locations, and compare shipping rates. The list above shows typical actions from the public shipcloud API. We define which ones Superkind handles for your team around the specific use case.
No. With Zapier or Make, you build triggers, fields, and individual steps and maintain them when something changes. With the AI employee, you describe the desired outcome in plain English. Superkind picks the right shipcloud actions itself, connects them with Teams, Outlook, or your commerce system, and asks when shipment details are missing.
Only with your approval. Superkind can read shipping data, check tracking, and prepare drafts independently. Changing or deleting a shipment, creating a tracker, or submitting a pickup request changes real shipping data. Those steps wait in Teams for approval from a responsible person. Your team decides which shipcloud actions count as sensitive.
Superkind is hosted in the EU, and we sign a GDPR data processing agreement. The AI employee receives only the minimum permissions needed for the shipcloud account. Model requests are not used for training. Access and completed actions are logged so your team can trace when shipments, tracking data, or addresses were read or changed.
shipcloud offers paid plans that often sit in the low hundreds of euros per month, depending on shipping volume and features. Zapier starts at about 20 euros per month and Make at about 10 euros per month, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.