Shipday AI employee
A Superkind AI employee that creates delivery orders in Shipday, checks tracking, finds drivers, and prepares delivery problem reports for you. Message it in Teams or Outlook, it works in Shipday and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a Shipday AI employee?
A Shipday AI employee is an AI that connects to your Shipday account and completes work in it. It does not just answer questions, it creates delivery orders, checks tracking data, finds available drivers, and prepares delivery problem reports. Superkind builds the AI employee with your company knowledge and delivers finished results wherever your team works.
Unlike Zapier or Make, there is nothing to configure. No triggers, no workflows, no ongoing maintenance. You describe the outcome in plain English, the AI employee picks the right Shipday actions, chains them with your other systems, and asks for your approval before sensitive changes.
Shipday is a delivery management platform for dispatch, drivers, routes, live tracking, and proof of delivery.
You ask in Teams
Describe what you need in plain English.
Superkind picks the actions
Selects the right Shipday actions and chains them together.
Superkind works in Shipday
Checks delivery orders, drivers, tracking, and status using your real data.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in Shipday?
Messages you would actually send. Copy one, add your specifics, and Superkind takes it from there.
“Create a Shipday delivery for order 4712 with pickup at 2 PM and include the delivery instructions.”
you, to @Superkind“Check the current tracking status of delivery 5831 and tell me the driver, ETA, and latest status.”
you, to @Superkind“Summarise every Shipday delivery delay today and prepare a report for the customer service team.”
you, to @Superkind“Let me know here as soon as Shipday detects a delivery problem, including order number, cause, and next step.”
you, to @SuperkindHow does Superkind work with Shipday?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Connect Shipday with its API key and add Teams plus your other systems. Superkind receives only the permissions it needs. In Teams, you can then see that Shipday is ready.
@Superkind please check delivery 5831 in Shipday and prepare a customer message if the delay continues.
I am checking the delivery order, driver status, and current ETA in Shipday.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to check a delivery order in Shipday or find an available driver. Plain English is enough, Superkind translates your request into the right Shipday actions.
- Delivery 5831 in transit
- ETA 2:35 PM
- Driver: Jonas Keller
Delay message createdWaiting for your approvalSend customer message now?3Superkind operates, you approve
Superkind opens Shipday, completes the work, and reports in Teams what it found. Changes to delivery orders, drivers, or third party bookings wait for your approval. Every step is logged.
What can Superkind do in Shipday?
Ask in plain English from Teams or Outlook. Superkind picks the right Shipday actions, completes the work, and reports back. No workflows to build.
Create delivery order
Creates a Shipday delivery order with order number, customer, pickup, dropoff, time windows, and delivery instructions.
Get delivery order
Retrieves a delivery order by order number with customer, costing, status, and assigned driver.
List active orders
Lists active Shipday delivery orders with order number, status, driver, and ETA.
Update delivery status
Changes a delivery order status, such as picked up, ready to deliver, or failed delivery.
Filter delivery orders
Finds delivery orders by time range, status, driver, or pickup identifier.
Create pickup order
Creates a Shipday pickup order with customer, pickup location, pickup time, items, and pickup instructions.
Get pickup order
Retrieves a pickup order with items, payment method, pickup instructions, time window, and current status.
List pickup orders
Lists Shipday pickup orders for a time range with order number, source, and status.
Check pickup status
Checks whether a pickup order is in progress, ready, done, or cancelled.
List drivers
Lists Shipday drivers with carrier ID, shift status, operational area, and active status.
Get driver location
Retrieves the last known driver location with its timestamp and carrier ID.
Check driver shift
Checks which drivers are on shift in Shipday and available for delivery orders.
Add driver
Creates a Shipday driver with name, email address, and phone number.
Remove driver
Removes a driver from the Shipday account using their carrier ID.
Assign driver
Assigns a delivery order to a driver using its order ID and carrier ID.
Check assignment
Shows the assigned driver and acceptance status of a Shipday delivery order.
Find unassigned orders
Finds active Shipday delivery orders without an assigned driver for dispatch.
Find available drivers
Compares the shift status, operational area, and latest location of Shipday drivers for a delivery order.
Get tracking link
Retrieves a delivery order tracking link for the customer to follow the current delivery.
Check ETA
Retrieves the current estimated arrival time of a Shipday delivery order.
Review activity log
Reviews placement, pickup, delivery, and expected times from a delivery order activity log.
Detect delivery problem
Finds failed or incomplete delivery orders and summarises the cause, driver, and latest activity.
Get delivery proof
Retrieves available proof of delivery details such as photo, signature, timestamp, or driver note.
Get delivery estimates
Retrieves availability, price, and wait time from connected third party delivery services for an order.
Book delivery service
Books an available third party delivery service for a Shipday delivery order.
Review costing data
Reads order cost, delivery fee, tip, discount, and tax from Shipday delivery orders.
Superkind uses Shipday together with your other systems
Ask for outcomes across systems. The AI employee takes orders from your commerce system, checks them against Shipday, and delivers one finished result.
Superkind AI employees that work with Shipday
Every role brings its expertise and uses Shipday as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for Shipday.
Yes. Superkind connects Shipday through a managed connector. Once connected, your team can put the AI employee to work in Shipday from Microsoft Teams or Outlook. There is no workflow builder and no custom code. The AI employee receives only the permissions it actually needs for your agreed delivery processes.
An admin stores the Shipday API key securely in the connector and confirms the intended access. We then test one read action and one action that requires approval. The connection is then available to the AI employee. During onboarding, we configure the specific tasks, permissions, and approvals together with your team.
It can create or retrieve delivery orders and pickup orders, check drivers and shift status, prepare assignments, read tracking links and ETAs, and detect failed deliveries. It can also compare estimates from connected third party delivery services. The list above shows typical actions. Together, we define which ones your team uses.
No. With Zapier or Make, you build triggers and individual steps and maintain them when something changes. With the AI employee, you describe the desired outcome in plain English. Superkind picks the right Shipday actions itself, connects them with Shopify, Outlook, or Teams when needed, and asks questions if details are missing.
Only with your approval. Reading delivery orders, tracking data, ETAs, and driver status can run independently. Assigning a driver, changing a status, or booking a paid third party delivery service waits for a yes from a responsible person in Teams. Your team decides which Shipday actions count as sensitive.
Superkind is hosted in the EU and we sign a GDPR data processing agreement. The AI employee receives only the minimum Shipday permissions for the agreed tasks. Your data is not used for training. Access, results, and approval actions are logged so your team can trace every step and control permissions precisely.
Shipday offers a free entry plan and paid tiers starting at the equivalent of about 20 euros per month. Broader plans reach the low hundreds of euros per month. Zapier starts at about 20 euros and Make at about 10 euros per month, both plus setup time. Superkind is priced per use case, a fraction of a full-time hire.