Simplesat AI employee
A Superkind AI employee that analyses answers, prepares surveys, and links feedback with customers, team members, and tickets in Simplesat. Message it in Teams or Outlook, it works in Simplesat and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a Simplesat AI employee?
A Simplesat AI employee is an AI that connects to your Simplesat account and completes work in it. It searches answers, links feedback to customers and team members, prepares surveys, and transfers results to your other systems. Superkind builds this AI employee with your company knowledge and delivers the finished result to wherever your team works.
Unlike workflow builders such as Zapier or Make, there is nothing to configure. No triggers, no zaps, nothing to maintain. You describe the outcome in plain English, the AI employee picks the right Simplesat actions, chains them with your other systems, and asks for your approval before sensitive changes run.
Platform for CSAT, CES, and NPS: surveys, answers, customer feedback, reports, and integrations for service teams.
You ask in Teams
Describe in plain English what you want to know or complete with your feedback.
Superkind picks the actions
Selects the right Simplesat actions and chains them together.
Superkind works in Simplesat
Searches answers, checks responses, and prepares surveys. Your real data.
Superkind reports back
Delivers the analysis or completed task to Teams or Outlook.
What can you ask Superkind to do in Simplesat?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Analyse this week’s Simplesat answers and summarise the most common reasons for negative feedback.”
you, to @Superkind“Create a short CSAT form in Simplesat for closed support tickets with a suitable follow-up question.”
you, to @Superkind“Add every new Simplesat result to the matching HubSpot contact with its rating, comment, and ticket ID.”
you, to @Superkind“Let me know here as soon as a new negative answer arrives, with the customer, ticket, and comment.”
you, to @SuperkindHow does Superkind work with Simplesat?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Simplesat connects through an API key with the required permissions. Teams and the systems your service team uses connect alongside it. Superkind checks the connection and can then read your feedback data.
@Superkind analyse yesterday’s negative Simplesat answers and prepare a response with the affected customers.
On it. I am checking the Simplesat answers and preparing the new response with the affected customers.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to analyse Simplesat answers or prepare a CSAT form. Plain English is enough, Superkind picks the right actions.
- 12 Simplesat answers checked
- 3 negative responses found
- Response #184 prepared
Response #184Waiting for your approvalSave response in Simplesat?3Superkind operates, you approve
Superkind completes the task in Simplesat and reports the result in Teams. Reading and analysis run independently. Changes to responses, customers, or surveys wait for your approval.
What can Superkind do in Simplesat?
Ask in plain English from Teams or Outlook. Superkind picks the right Simplesat actions, completes the work, and reports back. No workflows to build.
Get answer
Reads the rating, comment, sentiment, and follow-up answer from one Simplesat answer.
Search answers
Finds Simplesat answers by date range, survey, metric, sentiment, or comment.
Analyse sentiment
Groups answers by positive, neutral, and negative sentiment.
Summarise comments
Summarises recurring themes from free-text comments and follow-up answers.
Update answer
Changes the rating, comment, or publication status of a Simplesat answer.
List customers
Lists Simplesat customers with their name, email address, and linked fields.
Get customer profile
Gets the complete Simplesat customer profile by customer ID.
Match customer data
Matches Simplesat customers with contacts in HubSpot or Zendesk.
Sync customer profile
Creates or updates a Simplesat customer with its custom fields.
Bulk sync customers
Transfers multiple customer profiles into the Simplesat customer database at once.
Get team member
Reads the Simplesat team member with name, email address, and external ID.
Summarise member feedback
Links answers to the responsible team member and summarises their feedback.
Compare team performance
Compares CSAT, CES, or NPS across several Simplesat team members.
Sync team member
Creates or updates a team member in the Simplesat account.
Get response
Reads a Simplesat response with answers, customer, team member, and ticket ID.
Search responses
Finds responses by date range, survey, customer, team member, or ticket ID.
Group ticket feedback
Groups all answers in a response under the same ticket ID.
Check response tags
Shows the tags and linked metadata of a Simplesat response.
Sync response
Creates or updates a response with its answers and ticket metadata.
List surveys
Lists Simplesat surveys with their name, token, and related questions.
Create survey
Creates a Simplesat survey with its metric, questions, and follow-up logic.
Compare surveys
Compares response rate, ratings, and sentiment across multiple Simplesat surveys.
Send email survey
Sends a Simplesat survey to selected customers by email.
List questions
Lists Simplesat questions with text, order, metric, and answer choices.
Filter questions by metric
Filters questions by CSAT, CES, NPS, or a specific survey.
Check follow-up logic
Checks the rules, conditions, and follow-up questions of a Simplesat question.
Superkind AI employees that work with Simplesat
Every role brings its expertise and uses Simplesat as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for Simplesat.
Yes. Superkind connects Simplesat through a managed connector. Once connected, your team can put the AI employee to work with answers, customers, team members, responses, surveys, and questions from Microsoft Teams or Outlook. It only receives the permissions required for the tasks you agreed on.
An admin creates an API key in Simplesat with the required permissions. Superkind stores it securely and checks access to the agreed objects. The connection is then ready for the AI employee. We set it up with you and restrict the key to the areas that are genuinely needed.
It can search answers and responses, analyse comments and sentiment, match customers and team members, inspect surveys and questions, and transfer feedback to other systems. It can also update responses, customers, or team members and send surveys by email. We define the actions your team actually uses together.
No. With Zapier or Make, you build triggers, filters, and individual steps, then maintain them when something changes. With the AI employee, you describe the desired result in plain English. Superkind picks the right Simplesat actions, connects them with HubSpot or Zendesk when needed, and asks when information is missing.
Only with your approval. Superkind can read, filter, count, and summarise independently. Changes to answers, customers, team members, or responses, along with sending a Simplesat survey, wait for a yes from a responsible person in Teams. Your team decides which other actions count as sensitive.
Superkind is hosted in the EU and we sign a GDPR data processing agreement. The AI employee uses an API key with minimal permissions and only accesses the agreed Simplesat data. Model requests are not used for training. Every action is logged so your team can trace access and changes.
Public Simplesat plans start in the low hundreds of euros per month. Zapier starts at around 20 euros per month and Make at around 10 euros per month, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire, and completes work across several systems.