Voiceflow AI employee
A Superkind AI employee that reviews transcripts, drafts replies, handles tickets, and monitors agents inside Voiceflow. Message it in Teams or Outlook, it works in Voiceflow and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a Voiceflow AI employee?
A Voiceflow AI employee is an AI that connects to your Voiceflow account and completes work in it. It searches transcripts, checks the knowledge base, creates tests, and monitors agents. Superkind builds this AI employee with your company knowledge and delivers the finished result to wherever your team works.
Unlike workflow builders such as Zapier or Make, there is nothing to configure. No triggers, no scenarios, nothing to maintain. You describe the outcome in plain English, the AI employee picks the right Voiceflow actions, chains them with your other systems, and asks for your approval before sensitive changes.
A platform for building, testing, publishing, and monitoring voice and chat agents with playbooks, workflows, and a knowledge base.
You ask in Teams
Describe what you need in plain English.
Superkind picks the actions
Selects the right Voiceflow actions and chains them together.
Superkind works in Voiceflow
Checks transcripts, creates tests, and maintains the knowledge base. Your real data.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in Voiceflow?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Summarise today’s open support ticket transcripts in Voiceflow by topic, urgency, and next step.”
you, to @Superkind“Draft a reply for this escalated ticket from the Voiceflow knowledge base and flag any missing information.”
you, to @Superkind“Assign the payment portal ticket in Voiceflow to the DACH support team and add the conversation context.”
you, to @Superkind“Let me know here as soon as Voiceflow detects an urgent ticket, with transcript, category, and reply draft.”
you, to @SuperkindHow does Superkind work with Voiceflow?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Voiceflow connects securely to Superkind. Add Teams, Outlook, and the systems where your support team works. The required permissions are assigned precisely. Superkind then manages the connection.
@Superkind summarise the urgent Voiceflow transcripts about the payment portal and create a test for the most common failing route.
On it. I am checking the Voiceflow transcripts and creating the matching test.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to summarise Voiceflow transcripts or create a test for a failing route. Plain English is enough. Superkind picks the right actions.
- 12 transcripts reviewed
- 3 tickets about payment route
- Payment portal test created
Payment portal testWaiting for your approvalPublish changes to Main?3Superkind operates, you approve
Superkind works in Voiceflow and reports the result back in Teams. It handles read only tasks independently. Publishing or changes to production environments wait for your approval. Every step is logged.
What can Superkind do in Voiceflow?
Ask in plain English from Teams or Outlook. Superkind picks the right Voiceflow actions, runs the work, and reports back. No workflows to build.
Get agent
Reads the global prompt, instructions, and settings of a Voiceflow agent.
Update agent
Changes the global prompt, instructions, or settings of a Voiceflow agent.
List playbooks
Lists every playbook in a Voiceflow environment with its instructions and tools.
Create playbook
Creates a playbook with a goal, instructions, and available tools.
Check workflows
Checks Voiceflow workflows, steps, and branches for missing or conflicting logic.
List documents
Lists every document in the Voiceflow knowledge base with its type and status.
Add URL document
Adds a URL as a new document in the Voiceflow knowledge base.
Add text document
Stores approved text as a document in the Voiceflow knowledge base.
Query knowledge base
Searches the Voiceflow knowledge base and returns the most relevant passages with sources.
Search transcripts
Finds Voiceflow transcripts by date range, project, status, or custom properties.
Get transcript
Fetches a Voiceflow transcript with turns, traces, metadata, and evaluation scores.
Summarise transcripts
Summarises Voiceflow transcripts by request, outcome, and open next step.
List properties
Shows the defined Voiceflow transcript properties with their type and use.
Set property
Sets a property such as category or ticket status on a Voiceflow transcript.
List environments
Lists Voiceflow environments with alias, draft state, and published version.
Clone environment
Copies a Voiceflow environment under a new alias for isolated changes.
Publish environment
Publishes the current draft of a Voiceflow environment as a named version.
Update traffic split
Redistributes Voiceflow traffic across environments for a controlled test.
Analyse conversation volume
Shows the number of Voiceflow conversations for a project, workspace, and date range.
Check usage
Checks Voiceflow interactions, unique users, and token consumption over a date range.
Compare tool usage
Compares calls to Voiceflow API tools, functions, playbooks, and integrations.
Analyse costs
Analyses model costs recorded in Voiceflow by transcript and date range.
List tests
Lists Voiceflow tests with their turns, checks, and latest results.
Start test run
Starts a Voiceflow test and reports the number of checks passed.
List projects
Lists Voiceflow projects in a workspace with their agent and environments.
Check API tools
Checks saved Voiceflow API tools, variables, and HTTP requests.
Superkind AI employees that work with Voiceflow
Every role brings its expertise and uses Voiceflow as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for Voiceflow.
Yes. Superkind connects the AI employee to Voiceflow through a managed connector. Your team can then assign work from Microsoft Teams or Outlook. It reads transcripts, checks the knowledge base, and works with tests, agents, and environments. It only receives the permissions required for the agreed use case.
An admin provides suitable Voiceflow access and confirms the required projects and environments. Superkind sets up the connector with you and checks the connection. Voiceflow is then available to the AI employee. Your team continues working in Teams or Outlook and never needs to share login details in messages.
It can search and summarise Voiceflow transcripts, draft replies from the knowledge base, set properties, run tests, and analyse conversations, tools, or costs. It can also inspect agents, playbooks, and environments. During setup, we agree which of these actions the AI employee should handle in your daily work.
No. You do not need to build triggers and steps in Zapier or Make. Tell Superkind the outcome you need in plain English. The AI employee picks the right Voiceflow actions and connects them with Teams, Outlook, or Zendesk when required. If details are missing, it asks before continuing.
Only with your approval. Superkind can inspect drafts, compare environments, and prepare a release. The step that publishes a Voiceflow environment to real traffic or changes a traffic split always waits for an explicit yes in Teams. Your team can also decide which other Voiceflow actions count as sensitive.
Superkind is hosted in the EU and signs a GDPR data processing agreement with you. The AI employee receives minimal permissions for selected Voiceflow projects and environments. Your data is not used for training. Access and actions are logged, so you can trace which transcript was read or which change was made.
Voiceflow uses usage based billing. Paid plans can reach the low hundreds of euros per month depending on usage and team size. Zapier starts at about 20 euros per month and Make at about 10 euros, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.