YouTrack AI employee
A Superkind AI employee that checks issues, explains error causes, creates tickets, and monitors new incidents in YouTrack. Message it in Teams or Outlook, it works in YouTrack and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a YouTrack AI employee?
A YouTrack AI employee is an AI that connects to your YouTrack account and completes work in it. It checks issues and alerts, explains error causes, creates tickets, and maintains agile boards. Superkind builds this AI employee with your company knowledge and delivers the finished result wherever your team works.
Unlike Zapier or Make, there is nothing to configure. No triggers, no zaps, nothing to maintain. You describe the outcome in plain English, the AI employee picks the right YouTrack actions, chains them with your other systems, and asks for your approval before sensitive changes.
YouTrack is JetBrains’ platform for issues, agile boards, projects, knowledge bases, helpdesk, and time tracking.
You ask in Teams
Describe what you need in plain English.
Superkind picks the actions
Selects the right YouTrack actions and chains them.
Superkind works in YouTrack
Checks issues, maintains tickets, and reads activities.
Superkind reports back
Delivers the finished result directly in Teams.
What can you ask Superkind to do in YouTrack?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Check the latest deployment alert in YouTrack and tell me which open issues are connected to it.”
you, to @Superkind“Explain the most likely cause of this error from the YouTrack activities and comments.”
you, to @Superkind“Create a YouTrack issue for it in project OPS, with Critical priority and the right team.”
you, to @Superkind“Let me know here as soon as a new incident is created in YouTrack, including its cause and responsible team.”
you, to @SuperkindHow does Superkind work with YouTrack?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Connect YouTrack to Superkind. Add Teams and the systems your team already uses. Superkind checks the available projects and permissions. Your team can then start directly from Teams.
@Superkind please check the payment portal deployment alert against open YouTrack issues and create an issue for the cause.
On it. I am checking the alert, matching open issues, and preparing the new YouTrack issue.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to match an alert with open YouTrack issues. Plain English is enough. Superkind picks the right YouTrack actions.
- 3 issues completed in cycle
- Payment portal: On track
- Incident issue OPS-184 created
Issue OPS-184Waiting for your approvalAssign issue OPS-184 now?3Superkind operates, you approve
Superkind works in YouTrack and reports what it found in Teams. Sensitive changes in YouTrack wait for your approval. Every step is logged.
What can Superkind do in YouTrack?
Ask in plain English from Teams or Outlook. Superkind picks the right YouTrack actions, completes the work, and reports back. No workflows to build.
Search issues
Finds YouTrack issues by query, project, state, priority, tag, or assignee.
Read issue details
Reads the summary, description, custom fields, comments, and attachments of a YouTrack issue.
Create issue
Creates a YouTrack issue with project, summary, description, and custom fields.
Update issue
Changes the state, priority, assignee, or other custom fields of a YouTrack issue.
Delete issue
Permanently deletes a YouTrack issue with its comments and linked data.
Summarise comments
Summarises decisions, error clues, and open questions from an issue’s comments.
List issue links
Lists linked, dependent, duplicate, and parent issues with their states.
Read VCS changes
Reads VCS changes and pull requests linked to a YouTrack issue.
Create board overview
Summarises columns, sprints, and open issues on a YouTrack agile board.
Summarise sprint
Shows completed, open, and blocked issues in a sprint on the agile board.
Spot backlog risks
Finds overdue, blocked, or long unchanged issues in the YouTrack backlog.
Move issue to sprint
Moves a YouTrack issue into the selected sprint on an agile board.
Read project details
Reads the name, short name, lead, and description of a YouTrack project.
List custom fields
Lists the custom fields and bundles of a YouTrack project with available values.
List project team
Shows the members and roles of a YouTrack project team.
Create project
Creates a YouTrack project with name, short name, lead, and description.
Search articles
Finds articles in the YouTrack knowledge base by search text, project, or author.
Read article
Reads the title, content, attachments, and visibility of a YouTrack article.
Summarise articles
Summarises one or more YouTrack articles with decisions and instructions.
Publish article
Creates an article in the YouTrack knowledge base with title, content, and project.
List work items
Lists work items for a YouTrack issue with duration, date, author, and work type.
Summarise tracked time
Totals tracked time by issue, project, person, or work type.
Compare estimates
Compares issue estimates with recorded work items and shows variances.
Find users
Finds YouTrack users by name or login and shows their status.
List tags and searches
Lists visible tags and saved queries with owner and sharing settings.
Analyse activities
Analyses state changes, comments, and field updates from a YouTrack issue’s activity.
Superkind AI employees that work with YouTrack
Every role brings its expertise and uses YouTrack as one of its everyday tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for YouTrack.
Yes. Superkind connects your YouTrack instance through a managed connector. Your team can then task the AI employee from Teams, Slack, Outlook, or directly in the Superkind platform. It reads issues, agile boards, and projects and performs the agreed actions in YouTrack. It only receives the permissions required for its assigned work.
An admin provides the address of your YouTrack instance and approves access with a suitable account or token. Superkind then checks the available projects, custom fields, and permissions. We configure the connection with you and define which tasks can run independently and which changes require approval in Teams.
It can search, create, and update issues, summarise comments and activities, read issue links and VCS changes, inspect agile boards, and review sprints. It also works with projects, articles, work items, tags, and saved queries. Together, we define which YouTrack actions your AI employee will use during onboarding.
No. With Zapier or Make, you build triggers, steps, and field mappings and maintain them when something changes. With the AI employee, you describe the desired result in plain English. Superkind picks the right YouTrack actions itself, connects them with Teams, Outlook, or GitHub when needed, and asks questions when information is missing or a result is unclear.
Only with your approval. Reading, searching, checking, and summarising can run independently. Before Superkind deletes a YouTrack issue, creates a project, changes many custom fields, or publishes an article, it waits for a responsible person to approve the action in Teams. Your team decides which additional YouTrack actions count as sensitive.
Superkind is hosted in the EU and we sign a GDPR data processing agreement. The AI employee receives only the minimum YouTrack permissions it needs. Your data is not used to train models. Every action is logged so changes remain traceable. Access can be limited to selected projects and clearly agreed tasks.
YouTrack is free for up to ten users. Paid cloud plans start at about 5 US dollars per user per month as a guide. Zapier starts at about 20 euros per month and Make at about 10 euros, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.