Superkind for automotive suppliers

As an automotive supplier the office work runs in the OEM’s rhythm: processing call-offs, creating delivery notes, writing 8D reports, preparing audits. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the automotive supplier Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Complaint Handler knows the Call-Off Manager’s delivery data

One call-off, from EDI to delivery

How a call-off for 2,000 valve housings at Schneider GmbH runs through the four Superkinds

YouSlack

@Superkind New call-off from Kraus KG: 2,000 VG-55 valve housings, CW 14. Process it.

  1. Call-Off Manager

    processes the call-off and checks capacity

    Call-off confirmed
  2. Delivery Assistant

    creates the delivery notes and the ASN

    Shipping papers With your approval
  3. Complaint Handler

    handles the complaint and creates the 8D report

    8D report With your approval
  4. Audit Assistant

    assembles the audit documentation

    Audit folder With your approval
Result

The 2,000 housings are delivered, documented and Kraus KG has all the papers.

SAP Business OneExcelOutlook

Call-Off Manager: processes every call-off on time

Reads the call-off from the inbox, checks capacity in SAP and confirms the delivery date to the customer

logistics
You7:00

@Superkind New call-off from Kraus KG, 2,000 VG-55, CW 14. Can we do it?

Call-Off ManagerSuperkind7:01

Capacity is fine. Call-off confirmed, delivery CW 14 Thursday. Material in stock.

  • Call-off Kraus KG 2,000 pcs VG-55 Done
  • Capacity Mill 3 free from CW 13 Done
  • Confirmation sent to Kraus KG Done

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Call-Off Manager. Process call-offs and check capacity."

  2. Connect SAP and the inbox. Superkind reads the call-offs and the machine schedule.

  3. Set the rule: "Confirm call-offs directly if capacity is available. Otherwise ask me."

SAP Business OneOutlookWord

Delivery Assistant: gets the paperwork shipment-ready

Creates the delivery note and ASN from SAP, prints labels and sends the dispatch notice to the customer

Shipping
You13:00

@Superkind The 2,000 VG-55 are packed. Finalize the shipping papers.

Delivery AssistantSuperkind13:02

Delivery note and ASN created. Labels printed. Dispatch notice goes to Kraus KG after your approval.

  • Delivery note created from SAP Done
  • ASN created Done
  • Dispatch notice to Kraus KG Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Delivery Assistant. Create delivery notes and ASNs."

  2. Connect SAP, Outlook and Word. Superkind uses your templates and customer master data.

  3. Confirm: dispatch notices only go out with your approval.

ExcelSharePointOutlook

Complaint Handler: resolves every complaint cleanly

Records the complaint, collects the data from production and quality and creates the 8D report to the customer’s template

quality
You9:00

@Superkind Complaint from Kraus KG: three housings with flash. Create the 8D report.

Complaint HandlerSuperkind9:02

8D report started. Root cause: tool wear on cavity 2. Containment and corrective action are entered.

8D report RK-0114Excel in SharePoint · Kraus KG

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Complaint Handler. Create 8D reports from complaints."

  2. Connect Excel and SharePoint. Superkind uses the customer’s 8D template.

  3. Set the rule: "No 8D report goes to the customer without my approval."

SharePointWordGoogle Calendar

Audit Assistant: makes the audit stress-free

Collects process descriptions, control plans and evidence from SharePoint, creates the audit folder and schedules the date

Quality
You10:00

@Superkind Kraus KG wants a process audit in May. Assemble the documents.

Audit AssistantSuperkind10:02

Audit folder with process descriptions, control plans and complaint overview is in SharePoint. Three date proposals go to Kraus KG.

  • Process descriptions 12 documents Done
  • Control plans 8 plans Done
  • Date proposals to Kraus KG Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need an Audit Assistant. Assemble the documents and schedule the date."

  2. Connect SharePoint, Word and the calendar. Superkind searches the documents in SharePoint.

  3. Confirm: date proposals to the customer only go out with your approval.

Frequently asked questions

Can Superkind create 8D reports to customer templates?

Yes. You put the customer’s 8D template in SharePoint, and Superkind fills it with production and quality data. Every customer can have their own template.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including SAP, Excel, SharePoint and Outlook. Nobody has to learn a new tool.

Does Superkind process EDI call-offs?

Superkind reads call-offs from your inbox or your ERP. If your EDI puts the call-offs there, Superkind works with them.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

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