Superkind for medical technology

In medical technology documentation is not a side task but a requirement: tracking batches, creating inspection reports, recording complaints, updating regulatory files. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

One medical device, from production to release

How a batch of pressure sensors for Kraus KG at Schneider GmbH runs through the four Superkinds

YouMicrosoft Teams

@Superkind New batch of DS-100 pressure sensors for Kraus KG, 1,000 units. Document everything from the start.

  1. Batch Manager

    creates the batch and documents material and process

    Batch record
  2. Inspection Documenter

    creates the inspection report from test results

    Inspection report With your approval
  3. Complaint Recorder

    records a customer complaint and starts the analysis

    CAPA report With your approval
  4. Regulatory Assistant

    updates the technical documentation for regulatory

    Documentation update With your approval
Result

The batch is released, documented and the regulatory file is current.

SAP Business OneExcelSharePoint

Batch Manager: makes every batch traceable

Creates the batch in SAP, documents raw material batch, production parameters and test results and archives everything in SharePoint

Production
You7:30

@Superkind Create the batch for 1,000 DS-100. Material is 316L stainless, batch M-4420.

Batch ManagerSuperkind7:31

Batch CH-9001 is in SAP. Material 316L batch M-4420 documented. Production record is in SharePoint.

  • Batch CH-9001 created in SAP Done
  • Material 316L, batch M-4420 Done
  • Production record in SharePoint Done

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Batch Manager. Document every batch with material and process."

  2. Connect SAP, Excel and SharePoint. Superkind reads material master data and sets up the batch documentation.

  3. Say: "Every batch must be traceable to the raw material."

ExcelSharePointOutlook

Inspection Documenter: documents every test to standard

Takes the measurements from the lab, creates the inspection report per ISO 13485 and files it in SharePoint

quality
You11:00

@Superkind The DS-100 are tested. Create the inspection report for CH-9001.

Inspection DocumenterSuperkind11:02

Inspection report is in SharePoint. All 1,000 sensors within spec. No deviations.

Inspection report CH-9001Excel in SharePoint · ISO 13485

Set up in three steps

  1. Write in Slack: "@Superkind, I need an Inspection Documenter. Create inspection reports from our template."

  2. Connect Excel and SharePoint. Superkind uses the ISO 13485 template.

  3. Set the rule: "No inspection report goes to the customer without my approval."

ExcelSharePointOutlook

Complaint Recorder: handles every report without gaps

Records the customer complaint, collects the data from production and testing and creates the CAPA report from the template

Quality
You9:00

@Superkind Complaint from Kraus KG: five sensors with calibration error. Create the CAPA report.

Complaint RecorderSuperkind9:02

Complaint RK-0230 recorded. Root cause analysis points to calibration station 2. CAPA report is in SharePoint.

  • Complaint RK-0230 recorded Done
  • Root cause calibration station 2 Done
  • CAPA report in SharePoint Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Complaint Recorder. Record complaints and create CAPA reports."

  2. Connect Excel, SharePoint and Outlook. Superkind reads the batch records and creates the report.

  3. Confirm: CAPA reports only go to the customer with your approval.

SharePointWordOutlook

Regulatory Assistant: keeps the approval up to date

Updates the technical documentation when the design changes, checks completeness and flags when an update is needed

regulatory
You14:00

@Superkind We changed the DS-100 housing. Update the technical documentation.

Regulatory AssistantSuperkind14:02

Technical documentation updated: drawing, risk analysis and specification. Three documents waiting for your approval.

  • Drawing updated Done
  • Risk analysis updated Waiting for you
  • Specification updated Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Regulatory Assistant. Keep the technical documentation current."

  2. Connect SharePoint, Word and Outlook. Superkind reads the existing documentation and the changes.

  3. Set the rule: "No document is updated without my approval."

Frequently asked questions

Does Superkind know ISO 13485 requirements?

Superkind works with your templates. You put the ISO 13485 inspection template in SharePoint, and Superkind fills it with the data. You know the standard, Superkind keeps the documentation current.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including SAP, Excel, SharePoint and Outlook. Nobody has to learn a new tool.

Can Superkind create CAPA reports?

Yes. Superkind collects the data from production and testing, fills your CAPA template and presents the report for your approval.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

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