Superkind for care services

In care services the same tasks come back every day: planning routes, documenting visits, keeping families informed, preparing billing. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the care services Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Billing Assistant knows the Route Planner’s schedules

A new patient, from intake to billing

How the intake of a new patient at Schneider GmbH runs through the four Superkinds

YouMicrosoft Teams

@Superkind Mr Müller starts care on Monday. Three visits per week, mornings.

  1. Route Planner

    plans the visits and assigns them to carers

    Route plan
  2. Record Keeper

    records the documentation after each visit

    Care report
  3. Family Contact

    sends the family a weekly summary

    Family update With your approval
  4. Billing Assistant

    prepares the monthly billing for the insurer

    Invoice With your approval
Result

The patient is taken care of, and the insurer gets the bill on time.

Google CalendarExcelOutlook

Route Planner: knows who needs to be where

Reads the patient list and carer availability and builds the weekly route plan from it

Care
You7:30

@Superkind What does Monday’s route look like?

Route PlannerSuperkind7:31

Three carers, nine patients. Here’s the assignment:

  • Anna B. 6 visits Assigned
  • Tom K. 5 visits Assigned
  • Lena M. 4 visits Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Route Planner. Create the route plan for next week every Friday."

  2. Connect the calendar and the patient list. Superkind asks for the sources, and you click Connect for each.

  3. Say when the plan is due: "Fridays at 2 pm in #care." Superkind saves it as a routine.

WordSharePointOutlook

Record Keeper: keeps everything on file

Takes the carer’s notes, enters them into the documentation and flags anything unusual

care
You11:20

@Superkind Visit at Mr Müller: blood pressure 140/90, medication given, no issues.

Record KeeperSuperkind11:21

Documentation updated. Blood pressure is on the high side, I’ll note it for the weekly report.

  • Care report updated in SharePoint Done
  • Blood pressure 140/90, upper range
  • Weekly report due Friday

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Record Keeper. Enter visit notes into the care documentation."

  2. Connect SharePoint and Word. Superkind stores the reports in your existing folder.

  3. Confirm the rule: flag anything unusual immediately, send the weekly report on Fridays.

OutlookWordMicrosoft Teams

Family Contact: keeps families in the loop

Writes a weekly summary for families and answers their follow-up questions from the inbox

Care
You15:00

@Superkind Send the Müller family the weekly summary.

Family ContactSuperkind15:02

The summary is ready and waiting for your approval:

Weekly report Mr MüllerEmail to Müller family · Week 48

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Family Contact. Send families a short summary every Friday."

  2. Connect Outlook. Superkind writes the emails and shows them to you first.

  3. Set the rule: "No email goes out without my approval." Superkind follows it.

ExcelDATEVOutlook

Billing Assistant: bills on time, every time

Collects the month’s visits, maps them to billing codes and prepares the invoice for the insurer

care
You9:00

@Superkind Prepare the billing for November.

Billing AssistantSuperkind9:04

Billing for 12 patients is ready. Three items need your review:

  • 9 patients complete Done
  • 2 patients new service, please review Waiting for you
  • 1 patient insurer change, please review Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Billing Assistant. Prepare the monthly billing for insurers at month-end."

  2. Connect the visit log and DATEV. Superkind reads the visits and maps the billing codes.

  3. Confirm the rule: every invoice waits for your approval before it goes to the insurer.

Frequently asked questions

Does Superkind email families without me?

Only if you want it to. You decide what a Superkind may do on its own and what needs your approval. It shows you emails and invoices first, in Slack, Teams or by email.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including Outlook, Excel, SharePoint and DATEV. Nobody has to learn a new tool.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge, and every Superkind uses it. So the Billing Assistant knows the Route Planner’s schedules.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

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