Superkind for freight forwarding

In freight forwarding the same process runs every day: accepting orders, planning routes, tracking shipments, creating waybills. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the freight forwarding Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Shipment Tracker knows the Route Planner’s schedules

A shipment, from order to waybill

How a transport order for Schneider GmbH runs through the four Superkinds

YouMicrosoft Teams

@Superkind Schneider GmbH needs 4 pallets of pumps shipped to Hamburg. Tomorrow morning. Handle it.

  1. Order Intake

    accepts the order and checks availability

    Order confirmation
  2. Route Planner

    plans the route and assigns the truck

    Route plan
  3. Shipment Tracker

    tracks the shipment and reports status

    Shipment status
  4. Waybill Creator

    creates the waybill and the invoice

    Waybill + invoice With your approval
Result

The pumps are in Hamburg, the waybill is ready, and the invoice is sent.

OutlookExcelHubSpot

Order Intake: takes every order

Reads the request, checks weight and route, confirms the order and adds it to the list

Dispatch
You7:30

@Superkind Schneider GmbH wants to ship 4 pallets to Hamburg tomorrow.

Order IntakeSuperkind7:32

Order logged. 4 pallets, approx. 2.4 tonnes, Hamburg. Confirmation sent to Schneider.

  • Order 4 pallets → Hamburg Logged
  • Confirmation emailed to Schneider Done
  • Availability truck free tomorrow morning

Set up in three steps

  1. Write in Teams: "@Superkind, I need an Order Intake. Accept transport orders and confirm them."

  2. Connect Outlook and the order list. Superkind reads the requests and logs the orders.

  3. Say what goes automatically: "Confirmations right away, special transports only with my approval."

ExcelGoogle CalendarOutlook

Route Planner: builds every route

Reads the orders, checks vehicles and drivers and builds the best route for the day

dispatch
You8:00

@Superkind Plan tomorrow’s routes.

Route PlannerSuperkind8:03

Two routes planned:

  • Route 1 Truck-07, Hamburg via Hanover Planned
  • Route 2 Truck-12, Munich direct Planned
  • Drivers assigned and notified Done

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Route Planner. Plan the daily routes and assign the trucks."

  2. Connect the vehicle list and the calendar. Superkind reads the orders and builds the routes.

  3. Say when the plan arrives: "Every evening at 6 pm in #dispatch." Superkind saves it as a routine.

ExcelOutlookMicrosoft Teams

Shipment Tracker: knows where every shipment is

Checks the status of running transports, flags delays and tells the customer the expected arrival

Dispatch
You14:00

@Superkind Where is the Schneider shipment?

Shipment TrackerSuperkind14:01

Truck-07 is on the A7 near Hanover, on schedule. Arrival Hamburg around 5 pm.

  • Schneider shipment A7 near Hanover
  • Arrival approx. 5 pm
  • Status on time Done

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Shipment Tracker. Track transports and flag delays."

  2. Connect the transport list and Outlook. Superkind reads status updates and keeps you informed.

  3. Confirm the rule: status updates come automatically, customer notifications on delays only with your approval.

WordExcelOutlook

Waybill Creator: documents every transport

Takes the order data and creates the CMR waybill and the customer invoice

dispatch
You17:30

@Superkind Create the waybill for the Schneider shipment.

Waybill CreatorSuperkind17:33

Waybill and invoice are ready, waiting for your approval:

Waybill + invoice Schneider GmbHCMR waybill · Invoice INV-2048

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Waybill Creator. Create the waybill and invoice after every delivery."

  2. Connect the order list and Word. Superkind fills the template with the order data.

  3. Set the rule: "No waybill or invoice goes out without my approval." Superkind follows it.

Frequently asked questions

Does Superkind send waybills without me?

Only if you want it to. You decide what a Superkind may do on its own and what needs your approval. It shows you waybills and invoices first, in Slack, Teams or by email.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including Outlook, Excel, Word and HubSpot. Nobody has to learn a new tool.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge, and every Superkind uses it. So the Shipment Tracker knows the Route Planner’s schedules.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

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