Superkind for workshops

In a workshop, every job comes with more paperwork than wrenching: accepting orders, ordering parts, keeping customers posted, writing invoices. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the workshop Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Parts Orderer knows the job the Job Intake created

One repair, from call to invoice

How a pump repair at Schneider GmbH runs through the four Superkinds

YouSlack

@Superkind A customer called, his KSB pump is running rough. Create the job and take care of it.

  1. Job Intake

    creates the job and enters the customer details

    Job in the system
  2. Parts Orderer

    checks which spare parts are needed and orders them

    Order With your approval
  3. Customer Updater

    sends the customer the appointment and the progress

    Status email
  4. Invoice Writer

    writes the invoice from the logged hours and parts

    Invoice With your approval
Result

The job is done, and the invoice is with the customer.

OutlookHubSpotGoogle Calendar

Job Intake: makes sure no job gets lost

Reads the inquiries in the inbox, creates the job in HubSpot and blocks the appointment in the calendar

workshop
You8:15

@Superkind Customer Müller called, his pump vibrates. Log it.

Job IntakeSuperkind8:16

Job created. Customer details pulled from the inbox, Thursday appointment blocked.

  • Job W-0042 Pump vibrates Done
  • Appointment Thu 10:00 Done
  • Callback Confirm appointment Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Job Intake. When a request comes in, create the job and block the appointment."

  2. Connect Outlook, HubSpot and Google Calendar. Superkind asks for each tool, and you click Connect.

  3. Set what runs on its own: "Creating jobs is fine, but confirm appointments only after my approval."

SAP Business OneOutlookExcel

Parts Orderer: orders what the workshop needs

Looks up the warehouse to see if the part is in stock and orders it from the supplier if not

Workshop
You9:30

@Superkind For job W-0042 we need a KSB type 3 impeller. Check stock.

Parts OrdererSuperkind9:31

Not in stock. I asked the supplier, delivery in three days. Shall I order?

  • KSB type 3 impeller not in stock
  • Supplier KSB SE, 3 days
  • Order €185.00 Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Parts Orderer. For every job, check if the parts are in stock and ask the supplier if not."

  2. Connect SAP Business One, Outlook and Excel. Superkind reads the stock levels and price lists.

  3. Confirm the rule: orders over €100 only go out with your approval.

OutlookHubSpotGoogle Calendar

Customer Updater: tells the customer where their job stands

Sends the customer an email when the status changes, the part arrives or the appointment is set

workshop
You14:00

@Superkind The impeller for W-0042 arrived. Let the customer know.

Customer UpdaterSuperkind14:01

Email sent: part arrived, repair on Thursday as planned.

  • Status email Part arrived Done
  • Reminder Thu 10:00 Done
  • Completion email After repair Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Customer Updater. Send the customer an email whenever the job status changes."

  2. Connect Outlook and HubSpot. Superkind sees the jobs and the contact details.

  3. Say which emails may go out alone: "Status updates yes, appointment changes only with my approval."

lexofficeSAP Business OneOutlook

Invoice Writer: turns the job into an invoice

Takes the logged hours and parts from SAP, writes the invoice in lexoffice and sends it by email

Workshop
You16:00

@Superkind Job W-0042 is done, three hours plus impeller. Write the invoice.

Invoice WriterSuperkind16:02

Invoice RE-2026-118 is in lexoffice. Hours and impeller listed. Shall I send it?

RE-2026-118Invoice in lexoffice · €485.00

Set up in three steps

  1. Write in Teams: "@Superkind, I need an Invoice Writer. When a job is done, write the invoice."

  2. Connect lexoffice and SAP Business One. Superkind reads hours and parts and writes the invoice.

  3. Set the rule: "No invoice goes out without my approval."

Frequently asked questions

Does Superkind order parts without me?

Only if you allow it. You decide for each Superkind what runs on its own and what needs your approval. You can block orders above a certain amount, for example.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including SAP Business One, lexoffice, HubSpot and Outlook. Nobody has to learn a new tool.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge. So the Invoice Writer knows the job and the ordered parts without you explaining it again.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

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