Superkind for practice managers

In a practice everything happens at once: organizing appointments, preparing billing, reordering supplies, informing patients. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the practice Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Supply Orderer knows the schedule the Appointment Planner set

One week, Monday to Friday

How a typical practice week at Schneider GmbH runs through the four Superkinds

YouSlack

@Superkind New week. Plan the office hours, check the billing and order what is missing.

  1. Appointment Planner

    plans the office hours and sends appointment reminders

    Weekly plan
  2. Billing Assistant

    checks the open bills and prepares them

    Billing folder
  3. Supply Orderer

    orders missing supplies after your approval

    Order With your approval
  4. Patient Communicator

    informs patients about changes and reminders

    Notifications With your approval
Result

The week is organized and nothing falls through the cracks.

Google CalendarOutlookExcel

Appointment Planner: keeps the calendar under control

Reads the appointment requests in the inbox, adds them to the calendar and sends reminders to patients

practice
You7:30

@Superkind How does the week look?

Appointment PlannerSuperkind7:31

32 appointments entered. Monday and Wednesday are full, Friday has 4 spots left.

  • Monday 8 appointments, fully booked
  • Wednesday 10 appointments, fully booked
  • Friday 6 of 10 booked

Set up in three steps

  1. Write in Slack: "@Superkind, I need an Appointment Planner. Enter all requests and send reminders."

  2. Connect Google Calendar and Outlook. Superkind reads the requests and maintains the calendar.

  3. Say when to remind: "One day before by email." Superkind saves it as a routine.

ExcelDATEVSharePoint

Billing Assistant: has every bill in view

Compares the services in Excel with the billing data in DATEV and flags anything that is still missing

Practice
You10:00

@Superkind How does the billing for October look?

Billing AssistantSuperkind10:02

48 of 52 cases are complete. Four are missing: two findings and two signatures.

  • Complete 48 cases Done
  • Missing findings 2 cases Waiting for you
  • Missing signatures 2 cases Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Billing Assistant. Check every week whether all bills are complete."

  2. Connect Excel, DATEV and SharePoint. Superkind compares services and billing data.

  3. Say when to check: "Every Friday." Superkind reports open items in #practice.

ExcelOutlookSharePoint

Supply Orderer: makes sure nothing is missing

Checks the stock in Excel, spots what is running low and creates an order list that waits for your approval

practice
You11:30

@Superkind What do we need to order this week?

Supply OrdererSuperkind11:31

Three items below minimum stock. Order list is ready.

  • Gloves size M below minimum Waiting for you
  • Disinfectant below minimum Waiting for you
  • Paper rolls below minimum Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Supply Orderer. Check the stock and tell me what is missing."

  2. Connect Excel and Outlook. Superkind reads the stock and sends the order by email.

  3. Confirm the rule: no order goes out without your approval.

OutlookGoogle CalendarWord

Patient Communicator: keeps your patients in the loop

Sends appointment reminders, informs about practice changes and creates letters from your templates

Practice
You13:00

@Superkind Let the Wednesday patients know the practice opens at 10.

Patient CommunicatorSuperkind13:02

Message prepared for 14 patients on Wednesday. Waiting for your approval.

Practice info WednesdayEmail · 14 recipients

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Patient Communicator. Send reminders and updates to our patients."

  2. Connect Outlook and Google Calendar. Superkind knows who comes when.

  3. Confirm the rule: no message to patients goes out without your approval.

Frequently asked questions

Does Superkind see patient data?

Superkind only sees what you connect. You decide which fields it may read. Superkind stores nothing outside your tools.

Does it work with our practice software?

Superkind has 1,700+ integrations. If your practice software has an API, Superkind can connect. Otherwise it works with Outlook, Excel and your calendar.

Can Superkind send prescriptions or findings?

Only if you allow and approve it. Superkind prepares everything, but medical documents never go out without your approval.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

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