Superkind for property management

In property management the same work comes back every week: answering tenant inquiries, coordinating tradespeople, reviewing leases, preparing bills. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the property management Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Trades Coordinator knows the issues from the Tenant Liaison

A tenant changeover, from move-out to move-in

How a tenant changeover in the Schneider office park runs through the four Superkinds

YouSlack

@Superkind The tenant in Hall 3 is leaving on 31 March. Handle the changeover.

  1. Tenant Liaison

    answers the outgoing tenant’s questions and schedules the handover

    Handover date
  2. Trades Coordinator

    commissions tradespeople for the renovation and coordinates dates

    Order confirmation With your approval
  3. Billing Preparer

    prepares the utility bill for the outgoing tenant

    Utility bill With your approval
  4. Lease Preparer

    prepares the new lease and checks the documents

    Draft lease With your approval
Result

The changeover is done. Billing, renovation and the new lease are settled.

OutlookExcelSharePoint

Tenant Liaison: takes care before you have to

Reads tenant inquiries in the inbox, replies using your templates and schedules viewing and handover appointments

management
You8:45

@Superkind Which tenant requests are open?

Tenant LiaisonSuperkind8:46

Three open requests, one of them urgent:

  • Hall 3, heating Fault reported Waiting for you
  • Office 7, keys Spare key ordered Done
  • Hall 1, parking Request forwarded Done

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Tenant Liaison. Answer standard requests and show me everything else."

  2. Connect the inbox and SharePoint. Superkind finds tenant data and templates there.

  3. Set what goes out alone: "Standard replies yes, anything involving costs or dates you show me first."

Google CalendarOutlookExcel

Trades Coordinator: gets tradespeople and tenants together

Sends requests to the tradespeople on your list, compares quotes and schedules the appointment with the tenant

Management
You10:30

@Superkind The heating in Hall 3 needs fixing. Get a quote.

Trades CoordinatorSuperkind10:32

Two quotes received, the cheaper one is €380:

  • Becker Ltd €380, available Tue Waiting for you
  • Lange Ltd €420, available Thu
  • Tenant informed Date set after approval

Set up in three steps

  1. Write in Teams: "@Superkind, when a defect is reported, get quotes from our tradespeople."

  2. Store your tradespeople list in Excel or SharePoint. Superkind sends requests by email.

  3. Confirm the rule: jobs are only placed after you approve the quote.

ExcelDATEVOutlook

Billing Preparer: does the maths so you don’t have to

Pulls consumption data from Excel and DATEV, creates the bill from your template and shows it to you for approval

management
You14:00

@Superkind Prepare the utility bill for Hall 3.

Billing PreparerSuperkind14:03

Bill ready. Additional payment €214, all consumption data from the meter list:

Utility bill Hall 3Excel file · consumption overview

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Billing Preparer. When a tenant moves out, prepare the utility bill."

  2. Connect Excel and DATEV. Superkind reads consumption data and bookings there.

  3. Store your billing template in company knowledge. Superkind fills it in and shows you the result.

WordSharePointOutlook

Lease Preparer: turns your yes into a lease

Takes the property data and the template from SharePoint and creates the lease as a Word document

Management
You11:00

@Superkind Kraus KG takes over Hall 3 from May. Prepare the lease.

Lease PreparerSuperkind11:03

Draft lease is ready. Area, rent and utilities taken from the property records.

Lease Kraus KGWord document · draft lease

Set up in three steps

  1. Write in Teams: "@Superkind, when a new tenant comes in, prepare the lease."

  2. Store your lease template in SharePoint. Superkind fills in tenant, area and terms.

  3. Confirm: no lease is sent before you approve it.

Frequently asked questions

Does Superkind message tenants without me?

Only standard replies, if you allow it. Anything involving costs, dates or contracts is shown to you first in Slack, Teams or by email.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including Outlook, Excel, SharePoint, DATEV and Word. Nobody has to learn a new tool.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge, and every Superkind uses it. So the Lease Preparer knows the handover date from the Tenant Liaison.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

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