Superkind for property management

In property management admin work never stops: answering tenants, commissioning tradespeople, preparing utility bills, reporting to owners. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the property management Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Utility Assistant knows the Tenant Contact’s reports

A repair request, from call to invoice

How a repair request in a Schneider property runs through the four Superkinds

YouSlack

@Superkind Tenant Mr Fischer, flat 3B, reports a water stain on the ceiling. Take care of it.

  1. Tenant Contact

    confirms receipt and asks for details

    Report logged
  2. Trades Coordinator

    commissions the tradesperson and schedules the visit

    Repair appointment With your approval
  3. Utility Assistant

    adds the repair cost to the utility account

    Utilities updated
  4. Owner Contact

    reports the repair and cost to the owner

    Owner report With your approval
Result

The stain is fixed, the cost is booked, and the owner is informed.

OutlookExcelHubSpot

Tenant Contact: first point of contact for tenants

Reads tenant emails and calls, confirms receipt, asks for details and adds the report to the list

Management
You9:00

@Superkind Mr Fischer reported a water stain in 3B.

Tenant ContactSuperkind9:02

Report logged. I’ve confirmed by email and asked Mr Fischer for a photo.

  • Report water stain ceiling, flat 3B Logged
  • Confirmation emailed to Mr Fischer Done
  • Photo requested, waiting Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Tenant Contact. Answer tenant queries and log reports."

  2. Connect Outlook and the tenant list. Superkind reads the emails and logs the reports.

  3. Say what goes automatically: "Confirmations right away, repair orders only with my approval."

OutlookGoogle CalendarExcel

Trades Coordinator: organises every repair

Picks the right tradesperson from the list, asks for a slot and coordinates access with the tenant

management
You10:30

@Superkind Commission a plumber for the water stain in 3B.

Trades CoordinatorSuperkind10:33

Plumber Maier offered Thursday 10 am. Shall I confirm with Mr Fischer?

  • Plumber Maier Thu 10 am proposed Waiting for you
  • Inform tenant after approval
  • Access key at office

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Trades Coordinator. Commission tradespeople and schedule the visits."

  2. Connect the trades list, the calendar and Outlook. Superkind picks the tradesperson and books the slot.

  3. Set the rule: "No commission without my approval." Superkind follows it.

ExcelDATEVSharePoint

Utility Assistant: handles the utility bill

Collects all cost items, distributes them by key across tenants and creates the bill

Management
You11:00

@Superkind Prepare the utility bill for Birkenweg 12.

Utility AssistantSuperkind11:08

Bill for 8 flats is ready. Two items need your review:

  • 6 flats complete Done
  • Heating 3B meter reading missing Waiting for you
  • Water 5A vacant, please check Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Utility Assistant. Prepare the annual utility bill."

  2. Connect the cost lists and DATEV. Superkind reads the items and distributes them by the stored key.

  3. Confirm the rule: every bill waits for your review before it goes to the tenants.

OutlookWordExcel

Owner Contact: keeps owners in the loop

Summarises repairs, costs and the property’s condition and writes the monthly report to the owner

management
You15:00

@Superkind Write the monthly report for the owner of Birkenweg 12.

Owner ContactSuperkind15:04

Report is ready and waiting for your approval:

Monthly report Birkenweg 12, NovemberEmail to owner · 1 repair, cost €380

Set up in three steps

  1. Write in Slack: "@Superkind, I need an Owner Contact. Send owners a monthly report."

  2. Connect Outlook and the property list. Superkind summarises the events and drafts the email.

  3. Set the rule: "No report goes out without my approval." Superkind follows it.

Frequently asked questions

Does Superkind commission tradespeople without me?

Only if you want it to. You decide what a Superkind may do on its own and what needs your approval. It shows you commissions and reports first, in Slack, Teams or by email.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including Outlook, Excel, DATEV and SharePoint. Nobody has to learn a new tool.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge, and every Superkind uses it. So the Utility Assistant knows the Tenant Contact’s reports.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

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