Superkind for social service providers

At a social service provider the same work comes back every week: documenting cases, writing reports for funding bodies, applying for grants, compiling statistics. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the social service Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Report Writer knows the Case Recorder’s files

A new case, from intake to report

How the care of a new client runs through the four Superkinds

YouSlack

@Superkind New client referred by the youth office. Initial meeting was yesterday. Document the case.

  1. Case Recorder

    creates the case file and documents the initial meeting

    Case file
  2. Report Writer

    writes the care plan report for the funding body

    Report With your approval
  3. Funding Applicant

    applies for funding with the responsible office

    Funding application With your approval
  4. Statistics Builder

    creates the quarterly statistics for management

    Statistics
Result

The case is documented and the report is with the funding body.

WordSharePointOutlook

Case Recorder: keeps every case up to date

Creates the case file in Word, stores it in SharePoint and updates it after every meeting

social
You9:00

@Superkind Document yesterday’s initial meeting. Family M., child welfare support.

Case RecorderSuperkind9:03

The case file is created and the initial meeting documented:

  • Case file Family M. · created Done
  • Initial meeting Minutes in SharePoint Done
  • Next appointment In 2 weeks

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Case Recorder. Document our cases and maintain the files."

  2. Connect SharePoint and Outlook. Superkind stores the files and reads the meeting notes.

  3. Set the rule: "Keep files up to date after every meeting."

WordExcelOutlook

Report Writer: writes what the authority needs

Creates the care plan report in Word from the case data and sends it to the funding body after approval

Social
You10:30

@Superkind Write the care plan report for Family M. to the youth office.

Report WriterSuperkind10:34

The report is ready and waiting for your approval:

Care plan report Family M.Word · Child welfare · Progress + recommendation

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Report Writer. Write reports for funding bodies."

  2. Connect Word and Outlook. Superkind takes the case data and creates the report.

  3. Set the rule: "No report goes to the authority without my approval."

WordSharePointOutlook

Funding Applicant: takes care of the financing

Collects the documents in SharePoint, fills in the application in Word and tracks the approval by email

social
You13:00

@Superkind Apply for funding for the care project.

Funding ApplicantSuperkind13:04

The application is prepared and waiting for your approval:

Funding application care projectWord · Application to state office · all evidence attached

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Funding Applicant. File funding applications for our projects."

  2. Connect SharePoint and Outlook. Superkind collects the evidence and tracks the approval.

  3. Confirm: "No application goes out without my approval."

ExcelSharePointOutlook

Statistics Builder: sums up the numbers

Collects the case data in Excel, creates the quarterly overview and sends it to management

Social
You15:00

@Superkind Create the quarterly statistics for Q3.

Statistics BuilderSuperkind15:04

The statistics are ready:

  • Active cases 34 · 8 new
  • Closed 6 in Q3 Done
  • Report To management Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Statistics Builder. Create quarterly statistics."

  2. Connect Excel and SharePoint. Superkind collects the case data and builds the statistics.

  3. Say: "Every quarter by the 10th of the following month."

Frequently asked questions

Does Superkind send reports to authorities without me?

Only if you want it to. You decide what a Superkind may do on its own and what needs your approval. It shows you reports and applications first.

Can Superkind work with sensitive case data?

Yes. Superkind works in your tools and reads only what you connect. The data stays in SharePoint and Excel, and no model is trained on your data.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge, and every Superkind uses it. So the Report Writer knows the Case Recorder’s status.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

  • Superkind for sales

    Finding leads, preparing meetings, writing quotes and following up until the customer replies.

  • Superkind for HR

    Screening applications, scheduling interviews, preparing new colleagues and answering questions on leave and rules.

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