Superkind for wholesale

In wholesale everything revolves around orders, stock levels and lead times. The same work comes back every day: capturing orders, checking availability, writing delivery notes, reminding customers. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

One order, from intake to delivery

How a bulk order from Weber AG runs through the four Superkinds at Schneider GmbH

YouMicrosoft Teams

@Superkind Weber AG ordered 200 seal kits and 50 flanges by email. Take care of it.

  1. Order Clerk

    captures the order and creates it in the ERP

    Order AU-2047
  2. Stock Checker

    checks stock levels and flags what needs reordering

    Stock report
  3. Dispatch Writer

    creates the delivery note and the invoice

    Delivery note LS-2047 With your approval
  4. Account Manager

    notifies the customer about shipment and follows up

    Shipping confirmation
Result

The order is shipped. The customer has the confirmation.

SAP Business OneOutlookExcel

Order Clerk: no order gets lost

Reads new orders from the inbox and Excel files, creates them in SAP and assigns them to the right customer

Sales
You8:15

@Superkind Which orders came in today?

Order ClerkSuperkind8:16

Three new orders since last night:

  • Weber AG 200 seal kits Created
  • Kraus KG 80 flanges Created
  • Möller GmbH 150 valves Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need an Order Clerk. Read the orders from the inbox every morning and create them in SAP."

  2. Connect the inbox and SAP Business One. Superkind asks for access, you click Connect for each.

  3. Say when it runs: "Every morning at 8 in #sales." Superkind saves it as a routine.

SAP Business OneExcelSlack

Stock Checker: knows what the warehouse needs

Compares open orders with stock levels in SAP and tells you which items need reordering

warehouse
You9:00

@Superkind Do we have enough stock for the open orders?

Stock CheckerSuperkind9:01

Two items are running low, the rest is fine:

  • Seal kit P4 120 in stock, 200 ordered Waiting for you
  • Flange DN80 80 in stock, 80 ordered Done
  • Valve V12 300 in stock, 150 ordered Done

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Stock Checker. Check every morning whether stock covers the open orders."

  2. Connect SAP Business One. Superkind reads stock levels and open orders.

  3. Set when it flags: "Flag anything with less than 20 % buffer."

SAP Business OneWordOutlook

Dispatch Writer: turns the order into a delivery note

Takes completed orders from SAP, creates the delivery note and the invoice and shows them to you for approval

Sales
You11:00

@Superkind Create the delivery note for AU-2047.

Dispatch WriterSuperkind11:02

Delivery note and invoice are ready, waiting for your approval.

Delivery note LS-2047Weber AG · 200 seal kits · Invoice RE-2047

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Dispatch Writer. Create delivery notes and invoices from completed orders."

  2. Connect SAP and Word. Superkind uses the template from your company knowledge.

  3. Set the rule: "No delivery note goes out without my approval."

HubSpotOutlookGoogle Calendar

Account Manager: keeps the customer in the loop

Sends the customer the shipping confirmation, reminds about open items and flags customers who have not ordered in a while

sales
You14:00

@Superkind Which customers should we reach out to this week?

Account ManagerSuperkind14:01

Three customers have not ordered in over four weeks:

  • Weber AG last order 5 weeks ago Waiting for you
  • Kraus KG last order 6 weeks ago Waiting for you
  • Möller GmbH orders regularly Done

Set up in three steps

  1. Write in Slack: "@Superkind, I need an Account Manager. Notify customers about shipments and flag anyone who has not ordered in a while."

  2. Connect HubSpot and the inbox. Superkind reads customer data and sends confirmations.

  3. Say when the report comes: "Every Monday at 2 pm in #sales." From then on it comes every week.

Frequently asked questions

Does Superkind create orders without my approval?

Only if you want it to. You decide what a Superkind may do on its own and what needs your approval. It shows you delivery notes and invoices first, in Slack, Teams or by email.

Does it work with my ERP?

Superkind has 1,700+ integrations, including SAP Business One, Microsoft Dynamics and many more. Nobody has to learn a new tool.

Can Superkind read orders from emails?

Yes. Superkind reads orders from the inbox, Excel attachments and forms and creates them in the ERP. Unclear items are shown to you first.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

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