Superkind for technical distribution
Answering inquiries, calculating quotes, checking lead times and processing orders.
In wholesale everything revolves around orders, stock levels and lead times. The same work comes back every day: capturing orders, checking availability, writing delivery notes, reminding customers. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.
Superkind Team
Every example is set at Schneider GmbH, a made-up company
Four Superkinds, each with one clear job. They all share the same company knowledge, so the Stock Checker knows the Order Clerk’s orders
How a bulk order from Weber AG runs through the four Superkinds at Schneider GmbH
@Superkind Weber AG ordered 200 seal kits and 50 flanges by email. Take care of it.
captures the order and creates it in the ERP
Order AU-2047checks stock levels and flags what needs reordering
Stock reportcreates the delivery note and the invoice
Delivery note LS-2047 With your approvalnotifies the customer about shipment and follows up
Shipping confirmationThe order is shipped. The customer has the confirmation.
Reads new orders from the inbox and Excel files, creates them in SAP and assigns them to the right customer
@Superkind Which orders came in today?
Three new orders since last night:
Write in Teams: "@Superkind, I need an Order Clerk. Read the orders from the inbox every morning and create them in SAP."
Connect the inbox and SAP Business One. Superkind asks for access, you click Connect for each.
Say when it runs: "Every morning at 8 in #sales." Superkind saves it as a routine.
Compares open orders with stock levels in SAP and tells you which items need reordering
@Superkind Do we have enough stock for the open orders?
Two items are running low, the rest is fine:
Write in Slack: "@Superkind, I need a Stock Checker. Check every morning whether stock covers the open orders."
Connect SAP Business One. Superkind reads stock levels and open orders.
Set when it flags: "Flag anything with less than 20 % buffer."
Takes completed orders from SAP, creates the delivery note and the invoice and shows them to you for approval
@Superkind Create the delivery note for AU-2047.
Delivery note and invoice are ready, waiting for your approval.
Write in Teams: "@Superkind, I need a Dispatch Writer. Create delivery notes and invoices from completed orders."
Connect SAP and Word. Superkind uses the template from your company knowledge.
Set the rule: "No delivery note goes out without my approval."
Sends the customer the shipping confirmation, reminds about open items and flags customers who have not ordered in a while
@Superkind Which customers should we reach out to this week?
Three customers have not ordered in over four weeks:
Write in Slack: "@Superkind, I need an Account Manager. Notify customers about shipments and flag anyone who has not ordered in a while."
Connect HubSpot and the inbox. Superkind reads customer data and sends confirmations.
Say when the report comes: "Every Monday at 2 pm in #sales." From then on it comes every week.
Only if you want it to. You decide what a Superkind may do on its own and what needs your approval. It shows you delivery notes and invoices first, in Slack, Teams or by email.
Superkind has 1,700+ integrations, including SAP Business One, Microsoft Dynamics and many more. Nobody has to learn a new tool.
Yes. Superkind reads orders from the inbox, Excel attachments and forms and creates them in the ERP. Unclear items are shown to you first.
You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.
Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.
The other departments and their Superkinds
Answering inquiries, calculating quotes, checking lead times and processing orders.
Taking orders, checking availability, planning deliveries and invoicing.
Answering inquiries, coordinating deliveries, handling complaints and syncing inventory.