GoCardless AI employee

A Superkind AI employee that checks open invoices, reconciles payments, reviews mandates, and creates reports inside GoCardless. Message it in Teams or Outlook, it does the work in GoCardless and reports back with the result. Sensitive actions such as refunds or cancellations wait for your approval.

  • Hosted in the EU
  • GDPR data processing agreement
  • Ready to start today
  • Works in Teams, Slack and more

What is a GoCardless AI employee?

A GoCardless AI employee is an AI that connects to your GoCardless account and completes work in it. It checks customers, mandates, payments, subscriptions, and refunds and takes the right actions. Superkind builds this AI employee with your company knowledge and delivers the finished result to wherever your team works.

Unlike workflow builders such as Zapier or Make, there is nothing to configure. No triggers, no scenarios, nothing to maintain. You describe the outcome in plain English, the AI employee picks the right GoCardless actions, chains them with your other systems, and asks for your approval before anything sensitive runs.

About GoCardless

GoCardless is a payment platform for bank payments, direct debits, recurring payments, payouts, and payment reconciliation.

  1. You ask in Teams

    Describe the payment outcome you need in plain English.

  2. Superkind picks the actions

    Selects the right GoCardless actions and chains them together.

  3. GoCardless

    Superkind works in GoCardless

    Checks payments, reconciles payouts, and prepares refunds. Your real data.

  4. Superkind reports back

    Delivers the finished result to Teams or Outlook.

Try asking

What can you ask Superkind to do in GoCardless?

Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.

Check all open invoices in GoCardless this week and show me overdue customers with their amounts.

you, to @Superkind

Reconcile today’s GoCardless payments against our invoice list in DATEV and flag every unexplained amount.

you, to @Superkind

Create a report of failed payments in August, grouped by reason and next collection attempt.

you, to @Superkind

Let me know here as soon as a payment arrives that cannot be matched to an open invoice.

you, to @Superkind
How it works

How does Superkind work with GoCardless?

  1. Native integrations and connectors for 1,000+ tools

    1Connect your systems

    GoCardless connects securely to Superkind. Add Teams and the systems your finance team already uses, such as Outlook, DATEV, or Microsoft Excel. Teams shows you as soon as the connection is ready. Superkind handles the setup and gets to work.

  2. Lena Hoffmann9:12 AM

    @Superkind please reconcile today’s GoCardless payments and prepare a refund for the duplicate payment.

    @SuperkindApp9:13 AM

    On it. I am reconciling the GoCardless payments and checking the duplicate receipt.

    2Tell Superkind what you need

    Message your AI employee in Teams like a colleague. Ask it to check open payments in GoCardless or reconcile a payout against invoices. Superkind understands plain English and connects GoCardless with your other systems. Any questions come straight back to Teams.

  3. @SuperkindApp9:14 AM
    • 18 payments reconciled
    • Payment PM123 identified twice
    • Refund RF123 created
    GoCardless
    Refund RF123 created125 euros · Payment PM123
    Waiting for your approvalSend refund RF123?

    3Superkind operates, you approve

    Superkind checks the data in GoCardless and reports the result in Teams. Refunds, cancellations, and new payments wait for your approval. You confirm the action directly in Teams. Every step in GoCardless is logged.

Actions

What can Superkind do in GoCardless?

Ask in plain English from Teams or Outlook. Superkind picks the right GoCardless actions, runs the work, and reports back. No workflows to build.

  • Customers

    Search customers

    Finds GoCardless customers by name, email address, or customer number.

  • Customers

    Get customer details

    Shows contact details, language, and metadata for a GoCardless customer.

  • Customers

    Check customer bank

    Checks a customer bank account with its status and currency.

  • Customers

    Create customer list

    Lists GoCardless customers by creation date or currency for a report.

  • Mandates

    Get mandate

    Shows the reference, status, scheme, and bank account for a mandate.

  • Mandates

    List mandates

    Lists active, pending, or failed mandates for a customer.

  • Mandates

    Check mandate status

    Checks whether a mandate can collect payments.

  • MandatesNeeds approval

    Cancel mandate

    Cancels an active GoCardless mandate for future collections.

  • Payments

    Get payment

    Shows the amount, currency, status, charge date, and reference for a payment.

  • Payments

    List payments

    Lists GoCardless payments by customer, status, or charge period.

  • Payments

    Find failed payments

    Finds failed payments with their error codes and next available steps.

  • Payments

    Check payment status

    Checks the current status of a payment from pending to confirmed.

  • PaymentsNeeds approval

    Create payment

    Creates a GoCardless payment against an active mandate.

  • PaymentsNeeds approval

    Cancel payment

    Cancels a GoCardless payment that has not been submitted.

  • Subscriptions

    Get subscription

    Shows the amount, interval, status, and next charge for a subscription.

  • Subscriptions

    List subscriptions

    Lists GoCardless subscriptions by customer, status, or mandate.

  • Subscriptions

    Check next charge

    Finds the next charge date and amount for a subscription.

  • SubscriptionsNeeds approval

    Create subscription

    Creates a recurring GoCardless subscription with an amount and interval.

  • SubscriptionsNeeds approval

    Cancel subscription

    Cancels an active subscription and prevents future charges.

  • Refunds

    Get refund

    Shows the amount, status, reference, and related payment for a refund.

  • Refunds

    List refunds

    Lists GoCardless refunds by payment or creation period.

  • RefundsNeeds approval

    Create refund

    Creates a refund for a confirmed GoCardless payment.

  • Other

    Get payout

    Shows the amount, status, currency, and reference for a GoCardless payout.

  • Other

    List payouts

    Lists payouts with their arrival dates and included payment records.

  • Other

    Reconcile payments

    Matches payments and fees from a GoCardless payout against open invoices.

  • Other

    List events

    Lists GoCardless events for payments, mandates, and payouts in chronological order.

Works with your stack

Superkind uses GoCardless together with your other systems

Ask for outcomes that span tools. The AI employee pulls payment data from GoCardless, reconciles it with your finance stack, and delivers one finished result.

Matching AI employees

Superkind AI employees that work with GoCardless

Every role brings its own expertise and uses GoCardless as one of its tools.

Companies working with Superkind

CG Group
CG Real Estate
Ecobuilding
Nivocare
Lindenstrom
Tylrus
Lorvan
Voelpker
Voelpker
Lorvan
FAQ

Frequently asked questions

Everything you need to know about your AI employee for GoCardless.

Yes. GoCardless is one of the integrations Superkind connects through a managed connector. Once connected, your team can put the AI employee to work in GoCardless from Microsoft Teams or Outlook. No workflow builder and no code. The AI employee only gets the permissions it needs for the agreed tasks.

An admin authorises secure access to the required GoCardless account and confirms the necessary permissions. The connection is then ready for the AI employee. We configure it with you, test the access using a read action, and define which sensitive actions must always wait for approval in Teams.

It can retrieve customers, mandates, payments, subscriptions, refunds, and payouts, find open or failed payments, and reconcile receipts against invoices. It can also create reports for accounting and controlling. During onboarding, you decide which actions can run independently and which ones need approval.

No. With Zapier or Make, you build triggers, filters, and individual steps, then maintain them when something changes. With the AI employee, you describe the desired outcome in plain English. Superkind picks the right GoCardless actions, connects them with DATEV, Excel, or other systems, and asks questions when information is missing.

Only with your approval. Superkind can inspect the payment, calculate the amount, and prepare the action. Cancelling a payment, cancelling a mandate or subscription, and issuing a refund always waits for a yes from a responsible person in Teams. Your team can also decide which other actions count as sensitive.

Superkind is hosted in the EU and we sign a GDPR data processing agreement. The AI employee receives only the minimum GoCardless permissions it needs. Your payment data is not used to train models. Access and actions are logged so your team can see what was read, prepared, or executed after approval.

GoCardless charges for its payment services based on plan and usage, while advanced packages can sit in the low hundreds of euros per month. Zapier starts at about 20 euros per month and Make at about 10 euros, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.

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