Klarna AI employee
A Superkind AI employee that checks open invoices, reconciles payments, creates settlement reports, and handles disputes in Klarna. Message it in Teams or Outlook, it works in Klarna and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a Klarna AI employee?
A Klarna AI employee connects to your Klarna account and completes work there. It checks orders and open invoices, reconciles payments, retrieves settlement reports, and handles disputes. Superkind builds this AI employee with your company knowledge so its results match your accounts, rules, and accounting processes.
Unlike Zapier or Make, there is nothing to configure. No triggers, no zaps, nothing to maintain. You describe the outcome in plain English, Superkind picks the right Klarna actions, chains them with your other systems, and asks for your approval before anything sensitive runs.
Klarna is a payments platform for orders, flexible payment options, refunds, payouts, settlement reports, and disputes.
You ask in Teams
Describe what you need in plain English.
Superkind picks the actions
Selects the right Klarna actions and chains them together.
Superkind works in Klarna
Checks orders, reconciles payments, and creates settlement reports.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in Klarna?
Messages you would actually send. Copy one, swap in your details, and Superkind takes it from there.
“Check every open Klarna invoice this week and list its amount, due date, and order reference.”
you, to @Superkind“Reconcile yesterday’s Klarna payments with DATEV and flag every missing or duplicate accounting entry.”
you, to @Superkind“Create a report from the Klarna settlement reports by revenue, fees, refunds, and payout.”
you, to @Superkind“Let me know here as soon as a Klarna payment above €5,000 arrives, with its order reference.”
you, to @SuperkindHow does Superkind work with Klarna?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Connect Klarna with the required credentials. Add Teams and your accounting system. Superkind checks the minimum permissions required. Klarna is then accessible directly from Teams.
@Superkind check the open Klarna invoices, reconcile the payments, and prepare the unusual refund.
On it. I am checking the Klarna orders and preparing the refund for approval.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask Superkind to check open orders in Klarna or reconcile a settlement report. Plain English is enough. Superkind picks the right Klarna actions.
- 4 open Klarna invoices found
- 3 payments matched
- Settlement report created
Settlement report createdWaiting for your approvalRun the Klarna refund?3Superkind operates, you approve
Superkind completes the work in Klarna and reports the result in Teams. Refunds, cancellations, and dispute responses wait for your approval. Superkind first shows you all affected Klarna data. Every step is logged.
What can Superkind do in Klarna?
Ask in plain English from Teams or Outlook. Superkind picks the right Klarna actions, completes the work, and reports back. No workflows to build.
Get order
Gets a Klarna Order with its order amount, status, currency, addresses, and order lines.
List open orders
Lists open Klarna Orders with their authorization status, amount, and merchant reference.
Find order by reference
Finds a Klarna Order by its merchant reference or order number.
Check order lines
Checks a Klarna Order amount and order lines for discrepancies.
Cancel order
Cancels an uncaptured Klarna Order and releases its authorization.
Check delivery address
Reads the billing address and shipping address of a Klarna Order for review.
List captures
Lists every Capture of a Klarna Order with amount, reference, and time.
Get capture details
Gets order lines, shipping information, and captured amount for a Klarna Capture.
Capture order
Creates a full or partial Capture for an authorized Klarna Order.
Check shipping information
Checks carrier, tracking number, and shipping method in Klarna Shipping Information.
Release authorization
Releases the remaining authorized amount of a Klarna Order.
Get refund
Gets the amount, description, and order lines of a Klarna Refund.
List refunds
Lists every Refund for a Klarna Order with amount and time.
Issue refund
Creates a full or partial Refund for a captured Klarna Order.
Reconcile refunds
Matches Klarna Refunds against credit notes and entries in the accounting system.
List payouts
Lists Klarna Payouts by date range, currency, and payout status.
Get payout summary
Gets totals, fees, refunds, and the payout amount for a Klarna Payout.
List payout transactions
Lists every transaction in a Klarna Payout with type, amount, and reference.
Download settlement CSV
Downloads a Klarna Settlement Report as CSV for accounting reconciliation.
Reconcile payouts with invoices
Matches Klarna Payout transactions against invoices and credit notes in DATEV.
List disputes
Lists Klarna Payment Disputes by state, reason, amount, and response deadline.
Get dispute details
Gets the state, customer evidence, and history of a Klarna Payment Dispute.
Upload evidence
Uploads an evidence Attachment to a Klarna Payment Dispute.
Respond to dispute
Submits evidence and a representment response for a Klarna Payment Dispute.
Accept dispute loss
Accepts the loss of a Klarna Payment Dispute and closes the case.
Export activity
Exports Klarna Orders, Captures, Refunds, and Disputes for an internal review.
Superkind uses Klarna together with your other systems
Ask for outcomes that span tools. Superkind pulls data from Klarna, checks it against accounting systems or spreadsheets, and delivers one finished result.
Superkind AI employees that work with Klarna
Every role brings its expertise and uses Klarna as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for Klarna.
Yes. Superkind connects your Klarna merchant account through a managed connector. Your team can then instruct the AI employee from Microsoft Teams or Outlook. It reads Orders, Captures, Refunds, Payouts, and Payment Disputes and runs the agreed Klarna actions. It only receives the permissions it genuinely needs for your tasks.
An admin provides the credentials for Klarna API access and confirms the required permissions. The merchant account is then available to the AI employee for the agreed tasks. We configure the connection with you, limit its permissions to the minimum required, and test the first tasks using real examples from your payment operations.
It can check Orders and Captures, summarise open invoices, prepare Refunds, reconcile Payouts with DATEV, retrieve Settlement Reports, and handle Payment Disputes. The action list above shows common tasks. During onboarding, you decide which actions the AI employee runs independently and which ones require approval.
No. With Zapier or Make, you build triggers and individual steps and maintain them later. With the AI employee, you describe the result you need in plain English. Superkind picks the right Klarna actions, connects them to DATEV, Lexware Office, or Microsoft Excel when needed, and asks when important information is missing.
Only with your approval. Superkind can fully prepare a Klarna Refund or a response to a Payment Dispute, show you the amount, order reference, and affected evidence, and then wait for your confirmation in Teams. The sensitive action only runs in Klarna after you approve it. Your team decides which additional actions also require approval.
Superkind is hosted in the EU, and we sign a GDPR data processing agreement. The AI employee receives only the minimum Klarna permissions it needs. Your data is never used to train models. Every action is logged so your team can review which Klarna data was read, prepared, or changed after approval.
Klarna does not publish one universal merchant tier per user and month. Commercial terms depend on the market, payment product, and contract. Zapier starts at about €20 per month and Make at about €10 per month, both with setup and maintenance time on top. Superkind is priced per use case, at a fraction of the cost of a full-time employee.