Lightspeed AI employee

A Superkind AI employee that checks orders, looks up inventory, finds customer data, and prepares returns in Lightspeed. Message it in Teams or Outlook, it works in Lightspeed and reports back with the result. Before it changes inventory, sales, or payments, it waits for your approval.

  • Hosted in the EU
  • GDPR data processing agreement
  • Ready to start today
  • Works in Teams, Slack and more

What is a Lightspeed AI employee?

A Lightspeed AI employee connects to your Lightspeed account and completes work there. It checks sales, finds products, compares inventory, prepares returns, and summarises customer data. Superkind builds it with your company knowledge, rules, and product ranges, so it delivers results that fit your business.

Unlike Zapier or Make, there is nothing to configure. You describe the outcome in plain English, Superkind picks the right Lightspeed actions and chains them with your other systems. Before a sensitive action changes data, Superkind asks for your approval.

About Lightspeed

Lightspeed Retail is a commerce platform for point of sale, sales, payments, products, inventory, customers, and multiple outlets.

  1. You ask in Teams

    Describe the result you need from Lightspeed in plain English.

  2. Superkind picks the actions

    Selects the right Lightspeed actions and connects them with your systems.

  3. Lightspeed

    Superkind works in Lightspeed

    Checks sales, inventory, products, and customers in your real data.

  4. Superkind reports back

    Delivers the finished result in Teams or Outlook and asks before sensitive steps.

Try asking

What can you ask Superkind to do in Lightspeed?

Messages you would actually send. Copy one, add your details, and Superkind takes it from there.

Check every open order in Lightspeed and list missing payments or fulfillments that are still pending.

you, to @Superkind

Look up inventory for these five SKUs across all outlets and flag quantities below their reorder points.

you, to @Superkind

Check this customer’s latest order in Lightspeed and draft a short reply for Outlook.

you, to @Superkind

Let me know here as soon as a return exceeds 200 euros, then prepare the refund for approval.

you, to @Superkind
How it works

How does Superkind work with Lightspeed?

  1. Native integrations and connectors for 1,000+ tools

    1Connect your systems

    You connect Lightspeed securely to Superkind. Then add Teams, Outlook, and the systems your business already uses. Superkind receives only the permissions it needs and can then access Lightspeed from Teams.

  2. Lena Hoffmann9:12 AM

    @Superkind please check today’s returns in Lightspeed and prepare eligible refunds for approval.

    @SuperkindApp9:13 AM

    On it. I am checking the returns in Lightspeed and preparing the refunds.

    2Tell Superkind what you need

    Message Superkind in Teams like a colleague. Ask for open Lightspeed orders, current inventory, or the status of a return. Superkind understands the goal and picks the required Lightspeed actions.

  3. @SuperkindApp9:14 AM
    • 4 returns checked
    • Receipts complete
    • Refund for order 1842 prepared
    Lightspeed
    Return 1842 created4 items · 219 euros
    Waiting for your approvalRefund order 1842 now?

    3Superkind operates, you approve

    Superkind completes the task in Lightspeed and reports the result in Teams. Reading and summarising run independently. Changes to sales, inventory, or payments wait for your approval.

Actions

What can Superkind do in Lightspeed?

Ask in plain English from Teams or Outlook. Superkind picks the right Lightspeed actions, completes the work, and reports back. No workflows to build.

  • Sales and payments

    Search sales

    Finds sales by period, status, invoice, customer, outlet, or register.

  • Sales and payments

    Get sale details

    Reads line items, discounts, taxes, payments, and fulfillments for a sale.

  • Sales and payments

    Check payments

    Compares sale payments with the invoice total, payment type, and status.

  • Sales and paymentsNeeds approval

    Create sale

    Creates a sale with customer, products, quantities, and register.

  • Sales and paymentsNeeds approval

    Void sale

    Voids a sale and records the reason in its Lightspeed history.

  • Sales and paymentsNeeds approval

    Record return

    Records a return with items, quantities, and the related sale.

  • Inventory

    Get inventory

    Reads current inventory records for products, variants, and outlets.

  • Inventory

    Check reorder points

    Finds products whose outlet inventory is below its reorder point.

  • Inventory

    Explain inventory history

    Summarises historical inventory movements and adjustment reasons for a product.

  • InventoryNeeds approval

    Adjust inventory

    Records an inventory adjustment with quantity, outlet, and adjustment reason.

  • InventoryNeeds approval

    Prepare stock transfer

    Creates a stock transfer between Lightspeed outlets with products and quantities.

  • Products

    Search products

    Finds products by SKU, supplier, brand, tag, category, or variant.

  • Products

    Get product details

    Reads product name, SKU, price, brand, category, supplier, and variants.

  • Products

    Compare variants

    Compares prices, product codes, and inventory within a product family.

  • Products

    Check price books

    Reads prices and validity periods from Lightspeed price books.

  • ProductsNeeds approval

    Create product

    Creates a product with SKU, price, category, brand, and supplier.

  • Customers

    Search customers

    Finds customers by customer code, name, company, phone, or email.

  • Customers

    Summarise customer profile

    Summarises contact details, customer group, sales, and store credit for a customer.

  • Customers

    Analyse customer groups

    Compares customer groups by sales, frequency, and average basket value.

  • Customers

    Answer customer query

    Drafts a suitable answer from Lightspeed sales, fulfillments, and customer data.

  • Orders

    Check supplier orders

    Reads open supplier orders with supplier, products, quantities, and status.

  • Orders

    Reconcile stock receipts

    Compares received quantities with line items in a supplier order.

  • Orders

    Check supplier returns

    Shows open supplier returns with products, quantities, and shipping status.

  • OrdersNeeds approval

    Place supplier order

    Creates a supplier order with products, quantities, and destination outlet.

  • Other

    List outlets

    Shows Lightspeed outlets with address, timezone, and assigned registers.

  • Other

    Check audit events

    Reads audit events and makes changes to Lightspeed data traceable.

Works with your stack

Superkind uses Lightspeed together with your other systems

Ask for results across systems. Superkind cross references Lightspeed sales and inventory with your shop, ERP, accounting, or spreadsheets and delivers one finished result.

Matching AI employees

Superkind AI employees that work with Lightspeed

Every role brings its expertise and uses Lightspeed as one of its tools.

Companies working with Superkind

CG Group
CG Real Estate
Ecobuilding
Nivocare
Lindenstrom
Tylrus
Lorvan
Voelpker
Voelpker
Lorvan
FAQ

Frequently asked questions

Everything you need to know about your AI employee for Lightspeed.

Yes. Superkind connects Lightspeed Retail through a managed connector. Once connected, your team can put the AI employee to work with sales, products, inventory, and customer data from Microsoft Teams or Outlook. You need neither a workflow builder nor custom code. Access remains limited to the agreed tasks and permissions.

An admin authorises access to the Lightspeed account and confirms the required permissions. Together, we select only the areas the AI employee actually needs, such as reading sales, checking inventory, or preparing supplier orders. The connection is then available in Teams and Outlook. Superkind handles the technical setup with you during onboarding.

It can check Lightspeed sales and payments, find products and variants, compare inventory across outlets, summarise customer profiles, prepare returns, and review supplier orders. It can also include results from Shopify, JTL Wawi, lexoffice, or Google Sheets. You define which actions run independently and which need approval for your use case.

No. With Zapier or Make, you define triggers, steps, and field mappings, then maintain them when something changes. With the AI employee, you describe the desired result in plain English. Superkind picks the right Lightspeed actions itself, combines other systems when needed, and asks questions when information is missing. You do not build fixed automation workflows.

Only with your approval. Superkind can check a return, find the related order, and prepare a complete refund. The sensitive action runs in Lightspeed only after a responsible person approves it in Teams. The same applies to inventory adjustments, voided sales, and new supplier orders. Together, you define which actions must always wait for a yes.

Superkind is hosted in the EU, and we sign a GDPR data processing agreement. The AI employee receives only the minimum Lightspeed permissions required for your use case. Model requests are not used for training. Access and completed actions are logged, so your team can always trace which sales, products, inventory records, or customer data were processed.

Public Lightspeed Retail plans are roughly in the low hundreds of euros per month, depending on the package. Zapier starts at about 20 euros per month and Make at about 10 euros, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire. The key factor is which Lightspeed tasks the AI employee takes over.

Putting your AI to workContact ustogether