Lob AI employee
A Superkind AI employee that verifies addresses, prepares letters and postcards, and tracks delivery status in Lob. Message it in Teams or Outlook, it works in Lob and reports back with the result. Before it sends mail, issues checks, or deletes data, it waits for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a Lob AI employee?
A Lob AI employee connects to your Lob account and completes work there. It verifies addresses, prepares personalised letters or postcards, reads tracking events, and analyses deliveries. Superkind builds it with your company knowledge and delivers the results wherever your team works.
Unlike Zapier or Make, there is nothing to configure. You describe the desired outcome in plain English, the AI employee picks the right Lob actions, chains them with your other systems, and asks for your approval before sensitive actions.
Lob is a platform for automated letters, postcards, checks, address verification, and tracking physical mail.
You ask in Teams
Describe the mailpiece or analysis you need in plain English.
Superkind picks the actions
Selects the right Lob actions and connects them with your systems.
Superkind works in Lob
Verifies addresses, prepares mailpieces, and reads tracking events.
Superkind reports back
Returns the status and finished result in Teams or Outlook.
What can you ask Superkind to do in Lob?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Create a personalised letter in Lob for order 482 and prepare it for my approval.”
you, to @Superkind“Check our Lob Credits balance and list the mailpieces planned for this week.”
you, to @Superkind“Analyse this document and prepare a personalised payment reminder in Lob for approval.”
you, to @Superkind“Let me know here as soon as Lob reports a delivery delay, with recipient and tracking status.”
you, to @SuperkindHow does Superkind work with Lob?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
We connect Lob securely with an API key. Then we add Teams, Outlook, and the systems holding your recipient or document data. Superkind receives only the permissions it needs. It can then use Lob directly from Teams.
@Superkind please verify the recipient address from order 482 and prepare the letter in Lob for approval.
On it. I am verifying the address in Lob and preparing the letter.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to verify an address in Lob or prepare a letter from a document. Superkind gets the required data from Lob and your connected systems. It asks if anything is unclear.
- Address confirmed as deliverable
- Letter with 3 pages created
- Mail class: First Class
Letter for order 482Waiting for your approvalSend letter to production?3Superkind operates, you approve
Superkind verifies addresses, creates drafts, and tracks mailpieces in Lob. The result comes straight back to Teams. Before Lob produces a mailpiece or issues a check, Superkind waits for your approval. Every step is logged.
What can Superkind do in Lob?
Ask in plain English from Teams or Outlook. Superkind picks the right Lob actions, completes the work, and reports back. No workflows to build.
Verify US address
Verifies and standardises a US address with the Lob Address Verification result.
Verify international address
Verifies an international address and returns deliverability with corrected address fields.
Complete address
Completes a partial US address with matching suggestions from Lob Autocomplete.
Get address object
Reads a saved Address Object with recipient, company, and postal address.
Prepare postcard
Creates a Postcard with front, back, recipient, and mail class.
Prepare letter
Creates a Letter from a PDF or HTML Template with recipient and return address.
Prepare check
Creates a Check with amount, Bank Account, recipient, and optional attachment.
Get mailpiece
Reads details, status, and expected delivery date for a Postcard or Letter.
Cancel mailpiece
Cancels a Mailpiece within its available Cancellation Window.
List templates
Lists Lob Templates with description, current Published Version, and modification date.
Get template
Reads the HTML, variables, and Published Version of a Lob Template.
Create template
Creates a Lob Template with HTML, variables, and internal description.
Update template
Updates the description or content of an existing Lob Template.
Delete template
Deletes a Lob Template that should no longer be used for Mailpieces.
List campaigns
Lists Campaigns with name, status, schedule, and associated Creatives.
Get campaign
Reads the audience, Creative, budget, and status of a Lob Campaign.
Get creative
Reads the format, description, and Preview URLs of a Campaign Creative.
Analyse mailing audience
Summarises recipient count, used Creatives, and planned Mailpieces for a Campaign.
Get tracking events
Reads Tracking Events for a Mailpiece from production through delivery.
Check delivery status
Checks the current Mailpiece status and expected delivery date.
Detect delivery delay
Compares Tracking Events with the expected delivery date and reports deviations.
Analyse returned mail
Detects Returned Events and summarises the available return reason.
Get upload
Reads the status, filename, and metadata of an audience list Upload.
List bank accounts
Lists available Bank Accounts for Checks without confidential account details.
Check Lob Credits
Checks available Lob Credits for upcoming Print and Mail orders.
Analyse webhook events
Maps incoming Webhook Events to the matching Letter, Check, or Postcard Object.
Superkind uses Lob together with your other systems
Ask for outcomes that span tools. The AI employee connects recipients and documents from your systems with Lob and returns the finished status.
Superkind AI employees that work with Lob
Every role brings its expertise and uses Lob as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for Lob.
Yes. Superkind connects Lob through a managed connector. Once connected, your team can ask the AI employee from Teams or Outlook to verify addresses, prepare Mailpieces, and analyse Tracking Events. You do not need your own workflow builder. Access remains limited to the agreed Lob tasks and data.
An admin adds a Lob API key in the secure connection manager and selects the required permissions. We configure the connector with you and test it first using Lob Test Credentials. Live access is activated only after your review. We connect Teams and Outlook as working channels in the same step.
It can verify and complete addresses, prepare Letters, Postcards, and Checks, read Templates, analyse Campaigns, and monitor Tracking Events and returned mail. The list above shows typical Lob actions. You decide which actions the AI employee runs independently and which ones always require approval based on your process.
No. With Zapier or Make, you define triggers, fields, and individual steps yourself, then maintain them later. With the AI employee, you describe the desired result in Teams or Outlook. Superkind picks the right Lob actions, gets required data from your systems, and asks when details such as recipient or mail class are missing.
Only with your approval. Superkind can verify addresses, read information, and prepare drafts. Before Lob produces a Mailpiece, incurs postage, issues a Check, or deletes a Template, the AI employee waits for a responsible person to approve it. You decide who can approve and which additional Lob actions count as sensitive.
Superkind is hosted in the EU and signs a GDPR data processing agreement with you. The connector receives only the minimum Lob permissions required. Your data is not used for training, and model requests run without retention. Every verification, draft, and approved action is logged so you can trace access and changes.
Lob offers a free entry tier and paid platform editions starting in the low hundreds of euros per month, plus per Mailpiece costs. Zapier starts at about 20 euros per month and Make at about 10 euros per month, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.