Opsgenie AI employee
A Superkind AI employee that checks alerts, coordinates incidents, looks up on-call responders, and summarises causes inside Opsgenie. Message it in Teams or Outlook, it works in Opsgenie and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a Opsgenie AI employee?
An Opsgenie AI employee connects to your Opsgenie account and completes the agreed tasks there. It checks alerts, summarises incident timelines, finds on-call responders, and takes the right actions. Superkind builds it with your company knowledge, services, and rules so every result fits your operations.
Unlike Zapier or Make, there is nothing to configure. You describe the outcome in plain English, the AI employee picks the right Opsgenie actions, chains them with Teams, Jira, or other systems, and asks for your approval before anything sensitive runs.
Opsgenie is a platform for alerting, on-call scheduling, and coordinated incident response.
You ask in Teams
Describe the alert or incident you want to check in plain English.
Superkind picks the actions
Selects the right Opsgenie actions and connects them with your stack.
Superkind works in Opsgenie
Checks alerts, on-call schedules, services, and incidents using your real data.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in Opsgenie?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Check whether today’s deployment triggered an Opsgenie alert and tell me its current status.”
you, to @Superkind“Explain the most likely cause of the open checkout error using the alert and its latest notes.”
you, to @Superkind“Create a Jira ticket for this Opsgenie incident with the cause, affected services, and responsible team.”
you, to @Superkind“Let me know here as soon as a new P1 incident opens, with service, on-call responder, and status.”
you, to @SuperkindHow does Superkind work with Opsgenie?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Connect Opsgenie and the systems your team uses. That includes Teams, Outlook, Jira, GitHub, and Slack. Superkind handles the secure connection. It can then read alerts, incidents, and on-call schedules in Opsgenie.
@Superkind please check the open checkout alert in Opsgenie, explain the cause, and create an incident.
On it. I am checking the Opsgenie alert, finding the cause, and preparing the incident.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to check an Opsgenie alert or summarise an incident timeline. Plain English is enough. Superkind picks the right actions itself.
- Checkout alert acknowledged
- Heartbeat checkout-api overdue
- Incident INC-731 created
Incident INC-731 createdWaiting for your approvalEscalate incident to on-call?3Superkind operates, you approve
Superkind completes the task in Opsgenie and reports back in Teams. It can include data from Jira or GitHub in the check. Sensitive changes wait for your approval. Every step is logged.
What can Superkind do in Opsgenie?
Ask in plain English from Teams or Outlook. Superkind picks the right Opsgenie actions, completes the work, and reports back. No workflows to build.
Search alerts
Finds alerts by query, status, priority, tags, team, or service.
Get alert details
Reads the message, description, responders, tags, details, and status of an alert.
Read alert notes
Lists the notes of an alert with author and timestamp.
Create alert
Creates an alert with message, priority, responders, tags, and details.
Acknowledge alert
Acknowledges an open alert for the responsible responder.
Close alert
Closes an alert with a documented note.
Add alert note
Adds a note with context or an investigation result to an alert.
List incidents
Lists incidents with status, message, priority, and affected service.
Get incident details
Reads the description, status, priority, tags, and affected services of an incident.
Create incident
Creates an incident with message, description, priority, and affected service.
Close incident
Closes an incident and documents the resolution in its timeline.
Check incident status
Checks the current status and latest changes of an incident.
Get on-call responder
Finds the person currently on call for an Opsgenie schedule.
List schedules
Lists schedules with timezone, rotations, and enabled periods.
Get schedule timeline
Shows the on-call responders for a schedule over a selected period.
Get escalation policy
Reads the rules, delays, and responders of an escalation policy.
Create schedule override
Replaces the regular on-call responder for a limited period.
List services
Lists Opsgenie services with team, description, and current status.
Get service details
Reads the owner, team, description, and relationships of a service.
Check service incidents
Finds open incidents assigned to a specific service.
List teams
Lists Opsgenie teams with description and members.
Get team details
Reads the members, roles, and assigned resources of a team.
Add team member
Adds an existing Opsgenie user to a team with a role.
List heartbeats
Lists heartbeats with status, interval, and latest activity.
Check heartbeat status
Checks whether a heartbeat is active or overdue.
List integrations
Lists configured Opsgenie integrations with type and status.
Superkind AI employees that work with Opsgenie
Every role brings its expertise and uses Opsgenie as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for Opsgenie.
Yes. Superkind connects your existing Opsgenie account through a managed connector. The AI employee can then work with alerts, incidents, schedules, escalation policies, teams, services, and heartbeats from Microsoft Teams or Outlook. It receives only the permissions required for the tasks your team has agreed with us.
An Opsgenie admin provides an API key with the required rights and limits access to match your tasks. We configure the connection with you, verify it using test data, and document the allowed actions. Your team can then message the AI employee directly from Teams or Outlook.
It can search alerts, read details and notes, summarise likely causes, check incidents, find current on-call responders, and retrieve services, teams, schedules, escalation policies, and heartbeats. Agreed actions such as creating an incident or adding an alert note are also possible. You define the exact responsibilities during onboarding.
No. Describe the outcome you want in plain English from Teams or Outlook. Superkind picks the right Opsgenie actions, connects them with Jira, GitHub, or Slack when needed, and reports the result. There are no trigger chains to build and no zaps to maintain. The AI employee asks when information is unclear.
Only with your approval. The AI employee can independently read, classify, and summarise alerts and incidents. Before it closes an alert, creates or closes an incident, adds a schedule override, or adds a team member, it waits for approval from a responsible person. Approval happens directly in Teams and is logged.
Superkind is hosted in the EU and we sign a GDPR data processing agreement. The connector uses minimal permissions limited to your agreed tasks. Your Opsgenie data is not used to train models. Access and completed actions are logged so your team can trace every step.
Known Opsgenie tiers for existing subscriptions start at about 9 US dollars per user per month, while new sales have ended. Zapier starts at about 20 euros and Make at about 10 euros per month, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.