Superkind for customer service
Sorting requests, preparing replies, checking complaints and summing up every week what customers care about.
Superkind for accounting
Accounting is a lot of retyping, matching and chasing: pulling receipts out of the inbox, writing invoices, keeping an eye on open items. You hand this work to Superkinds. They work in DATEV, your ERP and your inbox, and no invoice goes out without your okay.
Superkind Team
Every example is set at Schneider GmbH, a made-up company
Meet the accounting Superkinds
Four Superkinds, each with one clear job. They all share the same company knowledge, so the Payment Reminder knows the payment terms from the invoices
- Invoice Writer Turns the order into the invoice. It only goes out with your okay.
- Payment Reminder Sends a friendly reminder when an invoice stays open.
- Receipt Booker Takes every receipt from the inbox, checks it and books it in DATEV.
- Month-End Helper Pulls the numbers together at month-end and reports what is missing.
One order, invoice to month-end
How Weber AG’s October order at Schneider GmbH runs through the four Superkinds
You
Slack
Slack @Superkind Weber AG’s October order is delivered. Get the invoice ready.
- Invoice Writer
turns the order into the invoice and shows it to you
RE-2041 With your approval - Payment Reminder
keeps an eye on the due date and sends a friendly reminder
Reminder - Receipt Booker
matches the incoming payment and books it in DATEV
Booked - Month-End Helper
adds everything to the month-end close and reports what is missing
Close checklist
Result
RE-2041 is paid, booked and in the October close.
Invoice Writer: the invoice is ready before you ask
Takes the order and delivery note from your ERP, writes the invoice with the right terms and shows it to you for approval
You9:12
@Superkind Invoice Weber AG for October please.
Invoice WriterSuperkind9:13
RE‑2041 is ready: €4,860 net, due in 30 days. Shall I send it?
RE-2041.pdfWeber AG · €4,860 net
Set up in three steps
Write in Slack: “@Superkind, I need an Invoice Writer. Turn every delivered order into the invoice.”
Connect your ERP, such as SAP Business One or lexoffice, and the inbox your invoices go out from.
Set the rule: “Show me every invoice first.” Only after your okay does it go to the customer.
Payment Reminder: open items do not get forgotten
Checks every morning which invoices are past their due date and writes the right reminder, friendly first, firmer later
You8:30
@Superkind Which invoices are overdue?
Payment ReminderSuperkind8:31
Two invoices are past due. The reminders are written:
- Kraus KG RE-2017 · 5 days Waiting for you
- Möller GmbH RE-2022 · 12 days Waiting for you
Set up in three steps
Write in Slack: “@Superkind, remind customers when an invoice is overdue.”
Connect DATEV and your inbox. That way Superkind sees what is paid and what is still open.
Set the steps: “Friendly after 3 days, with a deadline after 14 days. Show me the second one first.”
Receipt Booker: every receipt lands in DATEV
A new receipt in the inbox? Checked, matched and booked, without anyone typing. What does not fit comes to you
You11:20
@Superkind What came in today?
Receipt BookerSuperkind11:24
2 new receipts from the inbox. Both are booked in DATEV.
- Kraus KG Office supplies · €386.40 Booked
- Möller GmbH Maintenance October · €1,240 Booked
Set up in three steps
Write in Slack: “@Superkind, book every receipt from the accounting@ inbox in DATEV.”
Connect the inbox and DATEV. Superkind learns from your past bookings how you assign accounts.
Set when it comes to you: “Show me receipts over €5,000 and anything that does not fit.”
Month-End Helper: the close without the searching
Checks at month-end whether every receipt is in and booked, fills in your close checklist and tells you what is still missing
You15:40
@Superkind How is the October close looking?
Month-End HelperSuperkind15:41
Almost done. The checklist is up to date, one receipt is still missing:
- October receipts all booked but one
- Close checklist Excel in SharePoint Up to date
- Missing Fuel receipt Oct 14 Waiting for you
Set up in three steps
Write in Slack: “@Superkind, prepare the close every month.”
Add your close checklist, as an Excel file in SharePoint. Superkind keeps the steps in your company knowledge.
Say when it starts: “On the third working day of the new month.” Superkind saves it as a routine.
Frequently asked questions
Does Superkind book without me?
Only as far as you decide. You set what a Superkind may book on its own and what it shows you first, such as receipts above an amount or anything that does not clearly fit.
Does Superkind work with DATEV?
Yes. Superkind has 1,700+ integrations, including DATEV, SAP Business One, lexoffice and Excel. Nobody has to learn a new tool.
How does Superkind know how I assign accounts?
From your past bookings and your rules. What you correct once, Superkind keeps in your company knowledge, and every Superkind in your company follows it.
What does it cost?
You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.
Is my data safe?
Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.
More use cases
The other departments and their Superkinds
Superkind for purchasing
Checking orders, comparing quotes, rating suppliers and preparing contracts.
Superkind for management
Preparing meetings, summarizing reports, collecting signatures and tracking tasks.