Superkind for debt collection

In debt collection the same work comes back every week: recording claims, writing demands, checking incoming payments, contacting debtors. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the debt collection Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Payment Checker knows the Claim Recorder’s cases

One claim, from recording to payment

How an unpaid invoice from Schneider GmbH runs through the four Superkinds

YouMicrosoft Teams

@Superkind Weber AG has not paid invoice 2024-089 for 45 days. Start the collection.

  1. Claim Recorder

    records the claim and creates the case

    Case created
  2. Demand Writer

    creates the demand letter and sends it

    Demand letter With your approval
  3. Payment Checker

    checks the incoming payment and updates the status

    Status update
  4. Debtor Contact

    contacts the debtor when payment is missing

    Reminder With your approval
Result

The payment has arrived and the case is closed.

ExcelOutlookSharePoint

Claim Recorder: sets up every case cleanly

Reads the instruction email in the inbox, creates the record in Excel and stores the documents in SharePoint

Collection
You9:00

@Superkind New claim: Weber AG, invoice 2024-089, €4,200, 45 days overdue.

Claim RecorderSuperkind9:02

Case created. I pulled the invoice copy from the email and stored it in SharePoint.

  • Weber AG INV 2024-089 · €4,200 Created
  • Debtor Purchasing Weber AG
  • Documents Invoice + delivery note Done

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Claim Recorder. Create new collection cases."

  2. Connect Outlook and SharePoint. Superkind reads the instruction emails and stores the documents.

  3. Confirm: "Record the case and wait for my approval for the first demand."

WordOutlookSharePoint

Demand Writer: writes the demand, you approve it

Creates the demand from the template in Word, fills in the case data and submits it for your approval

collection
You10:30

@Superkind Create the first demand for Weber AG.

Demand WriterSuperkind10:32

The demand is ready and waiting for your approval:

Demand Weber AG · INV 2024-089Word · First demand · 14-day deadline

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Demand Writer. Create demands from our templates."

  2. Connect Word and SharePoint. Superkind takes the template and the case data.

  3. Set the rule: "No demand goes out without my approval."

ExcelDATEVOutlook

Payment Checker: sees immediately when money arrives

Reconciles the bank entries in DATEV with the claims list in Excel and reports closed cases

Collection
You14:00

@Superkind Did any payments come in today?

Payment CheckerSuperkind14:01

Two receipts today:

  • Weber AG €4,200 · INV 2024-089 Done
  • Kraus KG €1,800 · INV 2024-072 Done
  • Möller GmbH Open · INV 2024-095 Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Payment Checker. Check incoming payments daily."

  2. Connect DATEV and Excel. Superkind reconciles the receipts with the open claims.

  3. Say when it runs: "Every day at 2 pm in #collection."

OutlookWordExcel

Debtor Contact: follows up until the payment arrives

Creates reminder emails or call notes from the case data and sends them after your approval

collection
You15:00

@Superkind Möller GmbH has not paid after the second demand. Write a reminder.

Debtor ContactSuperkind15:02

The reminder is ready and waiting for your approval:

Reminder Möller GmbH · INV 2024-095Email draft · Final reminder before court order

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Debtor Contact. Write reminders to overdue debtors."

  2. Connect Outlook and Excel. Superkind takes the case data and creates the message.

  3. Set the rule: "No letter goes out without my approval."

Frequently asked questions

Does Superkind send demands without me?

Only if you want it to. You decide what a Superkind may do on its own and what needs your approval. It shows you demands and reminders first.

Can Superkind work with DATEV?

Yes. Superkind integrates with DATEV and reconciles incoming payments automatically. It reads and compares, but does not change any entries without approval.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge, and every Superkind uses it. So the Debtor Contact knows the Payment Checker’s status.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

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