Superkind for housing cooperatives

At a housing cooperative the same work comes back every week: answering tenant requests, commissioning tradespeople, preparing assemblies, compiling utility bills. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the housing cooperative Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Billing Creator knows the Repair Coordinator's open jobs

One utility bill cycle, start to finish

How the annual utility billing for the Schneider estate runs through the four Superkinds

YouSlack

@Superkind The 2025 utility billing is due. Start collecting the receipts.

  1. Tenant Advisor

    collects open tenant requests and answers the most common questions

    Replies
  2. Repair Coordinator

    checks open repair orders and commissions missing tradespeople

    Order overview With your approval
  3. Assembly Planner

    prepares the invitation to the members' assembly

    Invitation With your approval
  4. Billing Creator

    creates the utility bills from the collected receipts

    2025 bills
Result

The bills are ready and the assembly is scheduled.

FreshdeskOutlookSharePoint

Tenant Advisor: takes care of every request

Reads incoming requests in Freshdesk, looks up the answer in company knowledge and SharePoint and shows you the draft

management
You9:00

@Superkind What tenant requests came in this week?

Tenant AdvisorSuperkind9:01

Eight requests, five already answered. Three waiting for your approval:

  • Heating failure building 3 Tradesperson informed Done
  • Key reorder Reply prepared Waiting for you
  • Parking question Reply prepared Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Tenant Advisor. Answer tenant requests and show me the drafts."

  2. Connect Freshdesk, Outlook and SharePoint. Superkind reads the requests and tenant data.

  3. Confirm the rule: no reply goes out before you approve it.

Google CalendarOutlookExcel

Repair Coordinator: keeps every repair on track

Detects open repair reports, finds the right tradesperson in company knowledge, writes the order and tracks the appointment

Management
You11:00

@Superkind What is the status on open repairs?

Repair CoordinatorSuperkind11:01

Three open orders. The plumber for building 3 comes Thursday, the other two are waiting for confirmation.

  • Plumber building 3 Thursday 10 am Done
  • Electrician building 7 Appointment requested Waiting for you
  • Painter building 12 Appointment requested Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Repair Coordinator. Commission tradespeople for open repairs and track the appointments."

  2. Connect Google Calendar, Outlook and Excel. Superkind reads the reports and writes orders.

  3. Set the rule: "Do not commission any tradesperson over €500 without my approval."

WordOutlookGoogle Calendar

Assembly Planner: makes sure everyone shows up

Creates the invitation with the agenda in Word, sends it by email and adds the date to the calendar

management
You14:00

@Superkind Prepare the invitation for the March members' assembly.

Assembly PlannerSuperkind14:02

The invitation with the agenda is ready as a draft in Word. 48 members are on the mailing list.

Invitation members' assembly MarchDraft in Word · 48 recipients

Set up in three steps

  1. Write in Slack: "@Superkind, I need an Assembly Planner. Prepare invitations and agendas for member assemblies."

  2. Connect Word, Outlook and Google Calendar. Superkind creates the documents and sends the invitations.

  3. Confirm the rule: no invitation goes out before you approve the agenda.

ExcelDATEVOutlook

Billing Creator: calculates, you check

Collects receipts from DATEV and Excel, calculates each unit's share and shows you the bills for approval

Management
You15:30

@Superkind How far along are the utility bills?

Billing CreatorSuperkind15:31

42 of 48 bills are ready. Six are still waiting for receipts from the caretaker.

  • Completed bills 42 of 48 Done
  • Missing receipts 6 units Waiting for you
  • Sending After approval

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Billing Creator. Create utility bills from the receipts in DATEV and Excel."

  2. Connect Excel, DATEV and Outlook. Superkind reads the receipts and calculates each share.

  3. Set the rule: "Send no bill without my approval." Superkind shows you each one first.

Frequently asked questions

Does Superkind send bills to tenants without me?

Only if you want it to. You decide what a Superkind may do on its own and what needs your approval. It shows you bills and invitations first, in Slack, Teams or by email.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including DATEV, Excel, Freshdesk and SharePoint. Nobody has to learn a new tool.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge, and every Superkind uses it. So the Billing Creator knows the Repair Coordinator's open jobs.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

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