Superkind for medical care centers

At a medical care center the admin runs across multiple locations and specialties: scheduling consultations, forwarding findings, preparing billing, coordinating patients. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the medical care center Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Billing Checker knows the Scheduler’s appointments

One patient, from registration to billing

How a new patient at the center runs through the four Superkinds

YouSlack

@Superkind Mr. Müller calls and needs an appointment with orthopedics and then radiology. Take care of it.

  1. Scheduler

    schedules both appointments on the same day and sends the confirmation

    Appointment plan
  2. Findings Forwarder

    forwards the radiology findings to orthopedics

    Finding forwarded
  3. Billing Checker

    checks the services and prepares the billing

    Billing data With your approval
  4. Patient Informer

    informs the patient about the result and the next step

    Patient information With your approval
Result

The patient is taken care of, findings are forwarded and the billing is running.

Google CalendarOutlookExcel

Scheduler: coordinates every appointment

Checks the free slots of all doctors in the calendar, creates the appointments and makes sure follow-ups land on the same day

reception
You8:30

@Superkind Mr. Müller needs orthopedics and radiology on the same day.

SchedulerSuperkind8:32

Two appointments on Thursday. Müller gets the confirmation:

  • Radiology Thu 9:00 Scheduled
  • Orthopedics Thu 10:30 Scheduled
  • Confirmation by email Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Scheduler. Create appointments across all specialties and keep follow-ups on the same day."

  2. Connect the calendar and the inbox. Superkind knows the consultation hours of every doctor.

  3. Say how it works: "Show me the confirmation before you send it to the patient."

SharePointOutlookMicrosoft Teams

Findings Forwarder: gets the findings to the right doctor

Reads new findings in SharePoint, matches them to the patient and sends them to the treating doctor via Teams or email

Center
You11:00

@Superkind Müller’s radiology findings are in. Send them to orthopedics.

Findings ForwarderSuperkind11:01

Findings forwarded. Dr. Berger has them in SharePoint:

  • Patient Müller, T.
  • From Radiology, Dr. Koch Done
  • To Orthopedics, Dr. Berger Delivered

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Findings Forwarder. Forward new findings automatically to the treating doctor."

  2. Connect SharePoint and Teams. Superkind knows the patient assignments and the specialties.

  3. Say how it works: "Forward findings immediately, but inform me first on abnormal results."

ExcelDATEVOutlook

Billing Checker: makes sure nothing is missing

Matches the services rendered against the appointments in Excel, checks the billing codes and prepares the quarterly billing

reception
You15:00

@Superkind How does the billing look for this quarter?

Billing CheckerSuperkind15:02

Almost complete. Two patients are missing billing codes:

  • Services recorded 342 of 348 Done
  • Müller, T. MRI code missing Waiting for you
  • Berger, L. consultation code missing Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Billing Checker. Match services against appointments and flag missing codes."

  2. Connect Excel and DATEV. Superkind knows the billing rules and the service codes.

  3. Confirm the rule: "No billing without my approval."

OutlookWordSharePoint

Patient Informer: keeps the patient in the loop

Creates the patient information from the template in SharePoint, fills in the findings and sends it by email

Center
You16:00

@Superkind Let Mr. Müller know his MRI is clear and the next check-up is in three months.

Patient InformerSuperkind16:02

The message is ready. It is waiting for your approval:

Patient information Müller, T.Word · MRI findings + follow-up

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Patient Informer. Inform patients after their examination about the result."

  2. Connect Word and SharePoint. Superkind uses the template and fills in the findings.

  3. Confirm the rule: "No patient message without my approval."

Frequently asked questions

Does Superkind forward findings without me?

Findings between doctors are forwarded immediately, as you set it up. Messages to patients are shown to you first.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including Google Calendar, SharePoint, DATEV and Outlook. Nobody has to learn a new tool.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge. So the Billing Checker knows the Scheduler’s appointments and the Findings Forwarder’s records.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

Ready for your first AI employee?

Try Superkind