Superkind for nursing homes

In a nursing home, admin takes time that should go to the residents: writing duty rosters, keeping records, updating families, preparing billing. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the nursing home Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Records Keeper knows the roster from the Roster Planner

One week at the nursing home, from roster to billing

How a normal week at Schneider Nursing Home runs through the four Superkinds

YouSlack

@Superkind New week. Create the duty roster and take care of the documentation.

  1. Roster Planner

    creates the duty roster for the week

    Duty roster
  2. Records Keeper

    keeps the daily care records

    Care log With your approval
  3. Family Updater

    updates families on the status of residents

    Status emails With your approval
  4. Billing Assistant

    prepares the monthly billing for the insurers

    Billing file With your approval
Result

The week is documented and the families are informed.

Google CalendarGoogle SheetsOutlook

Roster Planner: organises the week

Checks who is available, accounts for leave and preferences and creates the weekly roster

nursing-home
You7:00

@Superkind Create the duty roster for next week. Lisa is on leave.

Roster PlannerSuperkind7:03

Roster done. Lisa is out, Tom covers her shifts. Everyone has been notified.

  • Monday early Tom, Anna Done
  • Monday late Marie, Jan Done
  • Backup in case of absence Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Roster Planner. Create the duty roster every week, accounting for leave and preferences."

  2. Connect Google Calendar, Google Sheets and Outlook. Superkind sees availability and the leave calendar.

  3. Set the rule: "Creating the roster is fine, mid-week changes you report to me."

Google SheetsGoogle DriveOutlook

Records Keeper: keeps every record current

Enters the care reports into the resident files and flags actions that are due

Nursing home
You18:00

@Superkind Enter today’s reports. Mrs Schmidt has a new medication plan.

Records KeeperSuperkind18:03

Reports entered. Mrs Schmidt’s medication plan is updated and flagged as a reminder for tomorrow morning.

  • Care reports 12 residents Done
  • Mrs Schmidt Medication plan updated Done
  • Reminder tomorrow 7:00 Done

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Records Keeper. Enter the daily reports and flag actions that are due."

  2. Connect Google Sheets, Google Drive and Outlook. Superkind reads the reports and updates the files.

  3. Confirm the rule: medication plan changes you report to me for review.

OutlookHubSpotGoogle Sheets

Family Updater: keeps the families in the loop

Sends families a short weekly email about how their family member is doing

nursing-home
You10:00

@Superkind Send the weekly updates to the families.

Family UpdaterSuperkind10:03

Eight emails prepared, all waiting for your approval.

  • Schmidt family Doing well, new medication plan Waiting for you
  • Weber family Condition stable Waiting for you
  • Others 6 emails Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Family Updater. Send families a short weekly email on how their family member is doing."

  2. Connect Outlook, HubSpot and Google Sheets. Superkind sees the contact details and the care reports.

  3. Set the rule: "Every email to families waits for my approval."

DATEVExcelOutlook

Billing Assistant: gets the numbers to the insurer

Collects the month’s services, matches them with care levels and creates the billing file

Nursing home
You14:00

@Superkind Create the billing for October.

Billing AssistantSuperkind14:05

Billing ready: 24 residents, all services logged. Two cases with changed care levels are flagged.

  • Residents 24 logged Done
  • Changed care levels 2 flagged Waiting for you
  • Billing file ready Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Billing Assistant. Create the billing for the insurers every month."

  2. Connect DATEV, Excel and Outlook. Superkind reads the services and care levels.

  3. Confirm the rule: billing only goes out with your approval.

Frequently asked questions

Does Superkind email families without me?

No. Every email to families waits for your approval. You review the text in Slack, Teams or by email and only then give the green light.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including DATEV, Google Sheets, HubSpot and Outlook. Nobody has to learn a new tool.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge. So the Billing Assistant knows the records and the current care levels.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

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