Superkind for veterinary practices

At a vet practice, there is a lot of admin besides treating animals: scheduling appointments, reminding owners, documenting findings, writing invoices. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the vet practice Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Records Keeper knows the appointment from the Scheduler

One day at the practice, from appointment to invoice

How a treatment day at Schneider Veterinary Practice runs through the four Superkinds

YouMicrosoft Teams

@Superkind Six patients today. Take care of appointments, reminders and billing.

  1. Scheduler

    schedules the appointments and confirms them with the owners

    Schedule
  2. Owner Reminder

    reminds the owners the day before the appointment

    Reminder emails
  3. Records Keeper

    documents the findings in the patient record

    Records updated With your approval
  4. Invoice Writer

    writes the invoice after the treatment

    Invoice With your approval
Result

All patients are treated and the records are complete.

Google CalendarOutlookHubSpot

Scheduler: keeps the practice calendar in order

Finds the next free slot, adds it to the calendar and sends the owner a confirmation

Practice
You8:00

@Superkind Mrs Schneider calls, her dog needs a vaccination. Book it.

SchedulerSuperkind8:01

Wednesday 10 am is free. Appointment set and confirmation sent to Mrs Schneider.

  • Appointment Wed 10:00, vaccination Done
  • Confirmation to Mrs Schneider Done
  • Reminder day before Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Scheduler. When an owner calls, find the next free slot and confirm it."

  2. Connect Google Calendar, Outlook and HubSpot. Superkind sees the practice calendar and owner details.

  3. Say what runs on its own: "Booking appointments is fine, changes you report to me."

OutlookHubSpotGoogle Calendar

Owner Reminder: makes sure no appointment is missed

Sends the owner a friendly email the day before with date, time and what to bring

practice
You9:00

@Superkind Send tomorrow’s reminders.

Owner ReminderSuperkind9:01

Four reminders prepared, all waiting for your approval.

  • Mrs Schneider Wed 10:00, vaccination Waiting for you
  • Mr Weber Wed 11:00, check-up Waiting for you
  • Others 2 reminders Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need an Owner Reminder. Remind owners the day before their appointment."

  2. Connect Outlook, HubSpot and Google Calendar. Superkind sees the appointments and contact details.

  3. Confirm the rule: reminder emails wait for your approval.

Google SheetsGoogle DriveOutlook

Records Keeper: keeps every record complete

Enters the findings, treatment and medications in the patient record

Practice
You12:00

@Superkind Vaccination done for Mrs Schneider’s dog, rabies and distemper. Log it.

Records KeeperSuperkind12:01

Logged: rabies and distemper, next vaccination flagged in twelve months.

  • Vaccination Rabies + distemper Done
  • Next appointment in 12 months Done
  • Patient record updated Done

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Records Keeper. After every treatment, enter the findings and medications in the record."

  2. Connect Google Sheets, Google Drive and Outlook. Superkind reads the treatment data and updates the records.

  3. Set the rule: "Updating records is fine, medication changes you report to me for review."

lexofficeGoogle SheetsOutlook

Invoice Writer: turns the treatment into an invoice

Takes the services and medications, writes the invoice in lexoffice and sends it by email

practice
You17:00

@Superkind Write today’s invoices. Six treatments.

Invoice WriterSuperkind17:04

Six invoices created and stored in lexoffice. All waiting for your approval.

  • Mrs Schneider Vaccination, €85 Waiting for you
  • Mr Weber Check-up, €45 Waiting for you
  • Others 4 invoices Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need an Invoice Writer. Write the invoice after every treatment."

  2. Connect lexoffice, Google Sheets and Outlook. Superkind reads the services and writes the invoice.

  3. Confirm the rule: no invoice goes out without your approval.

Frequently asked questions

Does Superkind send invoices without me?

No. Every invoice waits for your approval. You review it in Slack, Teams or by email and only then release it for sending.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including lexoffice, Google Sheets, HubSpot and Outlook. Nobody has to learn a new tool.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge. So the Invoice Writer knows the treatment and medications without you saying them again.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

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