Superkind for pharmacies

In a pharmacy, the advice comes with a pile of admin: checking stock, reordering from the wholesaler, billing prescriptions, reminding customers about refills. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the pharmacy Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Order Placer knows the stock levels from the Stock Checker

One weekly reorder, from stock check to billing

How the weekly reorder at Schneider Pharmacy runs through the four Superkinds

YouSlack

@Superkind It is Monday, check stock and reorder what is missing.

  1. Stock Checker

    compares current stock with minimum levels

    Stock list
  2. Order Placer

    orders missing items from the wholesaler

    Order With your approval
  3. Prescription Biller

    bills the past week’s prescriptions with the health insurers

    Billing file With your approval
  4. Customer Reminder

    reminds customers about refills and pick-up times

    Reminder emails
Result

Stock is replenished and prescriptions are billed.

ExcelOutlookGoogle Sheets

Stock Checker: knows what is missing on the shelf

Compares current stock in Excel with the minimum levels and reports what needs reordering

pharmacy
You8:00

@Superkind Check stock for this week.

Stock CheckerSuperkind8:02

Five items below minimum. Here is the list:

  • Ibuprofen 400 12 packs short
  • Nasal spray 8 packs short
  • Vitamin D 15 packs short

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Stock Checker. Check every Monday what fell below the minimum level."

  2. Connect Excel, Outlook and Google Sheets. Superkind reads the stock list and the minimum levels.

  3. Say when it runs: "Every Monday at 8 in #pharmacy." Superkind saves it as a routine.

OutlookExcelSAP Business One

Order Placer: restocks the shelves

Takes the shortages, finds the best-priced supplier and sends the order by email

Pharmacy
You8:30

@Superkind Order the five items that are below minimum.

Order PlacerSuperkind8:32

Order ready: three items from Gehe, two from Noweda. Shall I send it?

  • Gehe 3 items, €285 Waiting for you
  • Noweda 2 items, €142 Waiting for you
  • Delivery tomorrow morning

Set up in three steps

  1. Write in Teams: "@Superkind, I need an Order Placer. When items are short, put the order together and ask me."

  2. Connect Outlook, Excel and SAP Business One. Superkind reads the price lists and supplier terms.

  3. Confirm the rule: every order waits for your approval before it goes out.

ExcelOutlookDATEV

Prescription Biller: gets the prescriptions paid

Collects the week’s prescriptions, checks the data and creates the billing file for the health insurers

pharmacy
You10:00

@Superkind Create the prescription billing for last week.

Prescription BillerSuperkind10:03

Billing ready: 142 prescriptions, 3 with missing details. I flagged them.

  • Prescriptions 142 total Done
  • Missing details 3 flagged Waiting for you
  • Billing file ready to send Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Prescription Biller. Create the billing for the health insurers every week."

  2. Connect Excel, Outlook and DATEV. Superkind reads the prescription data and creates the file.

  3. Set the rule: "Billing only goes out with my approval, so I can check the flagged ones first."

OutlookGoogle SheetsGoogle Calendar

Customer Reminder: thinks ahead for your customers

Sends a friendly email when a medication is ready for pick-up or a refill is due

Pharmacy
You11:00

@Superkind Send today’s reminders.

Customer ReminderSuperkind11:01

Six reminders prepared: three pick-ups, three refills. All waiting for your approval.

  • Pick-up 3 customers Waiting for you
  • Refill 3 customers Waiting for you
  • Next reminder tomorrow 11:00

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Customer Reminder. Remind customers when their medication is ready or a refill is due."

  2. Connect Outlook, Google Sheets and Google Calendar. Superkind sees the customer list and pick-up dates.

  3. Confirm the rule: every reminder email waits for your approval.

Frequently asked questions

Does Superkind email customers without me?

Only if you allow it. You decide which emails may go out on their own and which need your approval. You can review customer reminders in Slack, Teams or by email before they are sent.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including DATEV, Excel and Outlook. Nobody has to learn a new tool.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge. So the Order Placer knows the stock from the Stock Checker without you explaining it again.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

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