Superkind for quality management

In quality management everything revolves around documentation: writing inspection logs, recording complaints, tracking measures, preparing audits. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and no protocol goes out before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the QM Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Audit Prep knows the open measures from the Measure Tracker

A complaint, from intake to resolution

How a customer complaint about a leaking P4 pump at Schneider GmbH runs through the four Superkinds

YouMicrosoft Teams

@Superkind Weber AG reports a leaking P4 pump. Record it and start the inspection.

  1. Complaint Recorder

    records the complaint with all details and creates the case

    Case QM-118
  2. Inspection Logger

    creates the inspection log and documents the findings

    Inspection log With your approval
  3. Measure Tracker

    initiates the corrective action and tracks the implementation

    Action With your approval
  4. Audit Prep

    closes the case and archives everything for the next audit

    Case closed
Result

The complaint is resolved and documented for the audit.

OutlookSharePointExcel

Complaint Recorder: takes in every case cleanly

Reads the complaint from the inbox, records all details in the QM database and notifies the responsible department

Quality
You9:00

@Superkind Weber AG reports a leaking P4 pump, serial P4-20418. Record the case.

Complaint RecorderSuperkind9:02

Case QM-118 is created. Production is notified. The pump was delivered on February 12.

  • Case QM-118 in the QM database Done
  • Production notified Done
  • Inspection waiting for return Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Complaint Recorder. Record every complaint and create the case."

  2. Connect the inbox and SharePoint. Superkind reads the reports and creates the cases.

  3. Say what always goes in: "Article number, serial number, delivery date and the description of the issue."

SharePointWordExcel

Inspection Logger: records every finding

Creates the inspection log from the template, enters the results and saves it in SharePoint with the case

quality
You14:00

@Superkind The P4 pump P4-20418 has been inspected. Gasket defective, cause: assembly error. Document it.

Inspection LoggerSuperkind14:02

Inspection log IL-118 is in SharePoint. Cause assembly error is recorded, action still missing.

Inspection log IL-118Word in SharePoint · Case QM-118

Set up in three steps

  1. Write in Slack: "@Superkind, I need an Inspection Logger. Document the inspection results using our template."

  2. Connect SharePoint. Superkind knows the template under /QM/Templates.

  3. Confirm the rule: no inspection log is archived before your approval.

SharePointOutlookExcel

Measure Tracker: makes sure the fix gets done

Creates the action from the inspection result, assigns it to the responsible department and reminds about the deadline

Quality
You15:00

@Superkind The assembly error on P4-20418 needs training. Create the action.

Measure TrackerSuperkind15:02

Action CA-118 is created: gasket assembly training, deadline April 30. Production is informed.

  • Action CA-118 gasket assembly training Done
  • Responsible production, foreman Koch Done
  • Deadline April 30 Waiting for you

Set up in three steps

  1. Write in Teams: "@Superkind, I need a Measure Tracker. Create corrective actions and remind about the deadlines."

  2. Connect SharePoint and the inbox. Superkind creates the actions and sends reminders.

  3. Say when it reminds: "7 days before the deadline and again 1 day before."

SharePointWordExcel

Audit Prep: makes you audit-ready

Collects all open and closed cases, checks the actions and compiles the audit documentation in SharePoint

quality
You10:00

@Superkind The ISO audit is in June. Compile the documentation.

Audit PrepSuperkind10:04

The audit folder is in SharePoint. 12 closed cases, 2 open actions due by May.

  • Audit folder in SharePoint Done
  • Closed cases 12 Done
  • Open actions 2, due May Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, I need Audit Prep. Compile the documentation before every audit."

  2. Connect SharePoint. Superkind knows the folder structure under /QM/ and the action table.

  3. Say when it starts: "6 weeks before the audit the first version, 2 weeks before the final one."

Frequently asked questions

Can Superkind run inspections itself?

No. Your team runs the inspection. Superkind documents the results, creates the actions and tracks the implementation.

Does it work with our QM software?

Superkind has 1,700+ integrations. If your QM software has an API, Superkind can read and write there. Many teams use SharePoint and Excel, and that works out of the box.

Does Superkind help with certifications?

Superkind prepares the documentation and makes sure every case is recorded and every action is tracked. The certification itself is handled by the auditor.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

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