Superkind for reception

At the reception the same work comes back every day: registering visitors, booking rooms, distributing mail, routing inquiries. You hand this work to Superkinds. You describe it once in Slack, Teams or by email, they do it in your tools, and nothing gets sent before you approve it.

Superkind Team

Every example is set at Schneider GmbH, a made-up company

Meet the reception Superkinds

Four Superkinds, each with one clear job. They all share the same company knowledge, so the Inquiry Router knows the visitor list the Visitor Host prepared

One day at reception, morning to evening

How a typical day at the reception of Schneider GmbH runs through the four Superkinds

YouMicrosoft Teams

@Superkind New day. Prepare the visitor list, check the room bookings and take care of the mail.

  1. Visitor Host

    prepares the visitor list for the day and sends the welcome emails

    Visitor list
  2. Room Booker

    checks the room bookings and resolves conflicts

    Room plan
  3. Mail Distributor

    distributes the incoming mail to the right departments

    Mail distribution
  4. Inquiry Router

    routes inquiries to the right department

    Routing
Result

Every visitor is welcomed, the mail is distributed.

Google CalendarOutlookSlack

Visitor Host: knows who’s coming today

Reads the appointments from Google Calendar, creates the visitor list and sends each guest a welcome email with directions via Outlook

reception
You7:30

@Superkind Who’s coming today?

Visitor HostSuperkind7:31

Three visitors today:

  • Mr Lehmann, Berger GmbH 10:00, Room 3 Welcome email sent
  • Ms Weber, Weber AG 14:00, Room 1 Welcome email sent
  • Delivery DHL 11:00, Loading dock

Set up in three steps

  1. Write in Slack: "@Superkind, I need a Visitor Host. Send the visitor list and welcome emails every morning."

  2. Connect Google Calendar and Outlook. Superkind reads the appointments and sends the emails.

  3. Say when it runs: "Every morning at 7:30 in #reception." Superkind saves it as a routine.

Google CalendarSlackMicrosoft Teams

Room Booker: makes sure everyone has a room

Checks the room bookings in Google Calendar, flags conflicts in Slack and suggests alternatives

Reception
You8:00

@Superkind Any room conflicts today?

Room BookerSuperkind8:01

One conflict in Room 3:

  • Room 3, 10:00 Lehmann visit + Production meeting Waiting for you
  • Room 1, 14:00 Weber visit Done
  • Room 2 free

Set up in three steps

  1. Write in Teams: "@Superkind, check the room bookings every morning and flag conflicts."

  2. Connect Google Calendar and Slack. Superkind reads the bookings and suggests alternatives.

  3. Confirm the rule: rebookings only with your approval.

OutlookSlackSharePoint

Mail Distributor: every letter reaches the right team

Reads the incoming mail, assigns it to departments and notifies them in Slack

reception
You9:00

@Superkind What mail came in today?

Mail DistributorSuperkind9:02

Six items distributed:

  • Invoice supplier A Accounting Done
  • Contract Weber AG Sales Done
  • Package, no sender unclear Waiting for you

Set up in three steps

  1. Write in Slack: "@Superkind, distribute the mail to the right departments every morning."

  2. Connect Outlook, Slack and SharePoint. Superkind assigns the mail to departments.

  3. Say when it runs: "Every morning at 9 in #reception." Items without a clear match are flagged to you.

OutlookSlackHubSpot

Inquiry Router: sends every question to the right contact

Reads the general inquiries from the inbox, assigns them to the right department and forwards them in Slack

Reception
You10:30

@Superkind What inquiries came in today?

Inquiry RouterSuperkind10:31

Three inquiries routed:

  • Price inquiry centrifugal pumps Sales Done
  • Delivery complaint Customer service Done
  • Internship application HR Done

Set up in three steps

  1. Write in Teams: "@Superkind, route all inquiries from the general inbox to the right department."

  2. Connect Outlook, Slack and HubSpot. Superkind reads the inquiries and assigns them.

  3. Confirm the rule: inquiries without a clear match are flagged to you.

Frequently asked questions

Does Superkind reply to inquiries without me?

No. Superkind routes the inquiries to the right department. It only writes replies when you want it to and approve them.

Which tools do I need?

The ones you already have. Superkind has 1,700+ integrations, including Outlook, Google Calendar, Slack and Teams. Nobody has to learn a new tool.

Do the Superkinds know about each other?

Yes. What one Superkind learns goes into your company knowledge, and every Superkind uses it. So the Inquiry Router knows the visitor list the Visitor Host prepared.

What does it cost?

You can try Superkind for free, with up to 150 hours of work and no credit card. Business starts at €50 a month for unlimited users. €1 gets about one hour of work done. Every plan is on the pricing page.

Is my data safe?

Superkind keeps storage and AI models in the EU, is GDPR compliant and aligned with the EU AI Act. No model is trained on your data.

More use cases

The other departments and their Superkinds

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