MerchantPro AI employee
A Superkind AI employee that checks orders, looks up stock, prepares customer replies, and handles returns in MerchantPro. Message it in Teams or Outlook, it does the work in MerchantPro and reports back with the result. Sensitive actions such as refunds or inventory changes wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a MerchantPro AI employee?
A MerchantPro AI employee connects to your MerchantPro account and completes work there. It checks orders, reads inventory, analyses customer data, and prepares returns. Superkind builds it with your company knowledge, rules, and product information so its results fit your store.
Unlike Zapier or Make, there is nothing to configure. You describe the desired outcome in plain English, the AI employee picks the right MerchantPro actions and chains them with your other systems. Before it changes sensitive data or prepares a refund, it asks for your approval.
MerchantPro is an ecommerce platform for product catalogues, orders, inventory, customers, payments, and marketing.
You ask in Teams
Describe what you need in the store in plain English.
Superkind picks the actions
Selects the right MerchantPro actions and chains them together.
Superkind works in MerchantPro
Checks orders, inventory, and returns using your real store data.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in MerchantPro?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Check all today’s MerchantPro orders with an open payment status and summarise the unusual cases for me.”
you, to @Superkind“Show me current stock for every product variant below ten units, sorted by warehouse and sales volume.”
you, to @Superkind“Prepare a reply to this customer request after checking the order, payment, and delivery status in MerchantPro.”
you, to @Superkind“Let me know here as soon as a new return arrives, and prepare the return order for approval.”
you, to @SuperkindHow does Superkind work with MerchantPro?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Connect MerchantPro securely to Superkind. Add Teams and the systems your store team uses every day. Superkind handles the connection and checks the available MerchantPro data. The AI employee is directly accessible in Teams.
@Superkind please check the new return RMA-184 in MerchantPro and prepare the refund for approval.
On it. I am checking the return order in MerchantPro and preparing the refund.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to check open orders in MerchantPro or summarise low stock. Superkind understands the goal and picks the right MerchantPro actions.
- Return RMA-184 checked
- 2 items fully recorded
- Refund waiting for approval
Return order RMA-184Waiting for your approvalApprove refund for RMA-184?3Superkind operates, you approve
Superkind works in MerchantPro and reports in Teams what it found or prepared. Changes to orders, inventory, or refunds wait for your approval. Every step between MerchantPro and Teams is logged.
What can Superkind do in MerchantPro?
Ask in plain English from Teams or Outlook. Superkind picks the right MerchantPro actions, runs the work, and reports back. No workflows to build.
Search orders
Finds MerchantPro orders by date range, customer, delivery status, or payment status.
Get order details
Reads items, customer data, delivery method, payment, and internal notes for an order.
Check payment status
Shows the current payment status and related transaction for an order.
Change delivery status
Changes the delivery status of a MerchantPro order and can notify the customer.
Create return order
Creates a return order with items, collection method, and an internal note.
Search products
Finds products and variants by name, SKU, EAN, category, or status.
Get product details
Reads the description, variants, attributes, categories, prices, and delivery information for a product.
Create product
Creates a product with SKU, description, price, category, and variants in the MerchantPro catalogue.
Update product
Changes product data, variants, attributes, or categories for an existing catalogue entry.
Compare price lists
Compares list prices, net prices, total prices, and special prices for selected products.
Get inventory
Reads available quantities for products and variants in each MerchantPro warehouse.
Find low stock
Finds products and variants whose inventory falls below a defined quantity.
Compare warehouse inventory
Compares inventory for the same SKU across multiple MerchantPro warehouses.
Adjust inventory
Changes the quantity of a product or variant in a selected warehouse.
Search customers
Finds customer profiles by name, email address, customer group, or order history.
Get customer profile
Reads addresses, customer group, order count, order value, and additional customer fields.
Analyse customer groups
Compares static and dynamic customer groups using their orders and revenue.
Create reply draft
Creates a suitable reply draft from the customer profile, order, and delivery status.
List promotions
Lists active and scheduled MerchantPro promotions with rules, dates, and target group.
Analyse abandoned carts
Summarises abandoned carts by period, cart value, products, and customer group.
Check vouchers
Checks the validity, conditions, and use of a voucher code in MerchantPro.
Create promotion
Creates a promotion with a discount rule, product filter, customer group, and validity period.
Get sales statistics
Reads MerchantPro metrics for orders, revenue, customers, and product performance.
Get invoice documents
Retrieves invoice documents and receipts stored for an order.
Check delivery methods
Shows available delivery methods, costs, and restrictions for an order.
Export store data
Prepares an export of products, customers, or orders for Excel and connected systems.
Superkind uses MerchantPro together with your other systems
Ask for outcomes across tools. Superkind connects MerchantPro with communication, inventory management, accounting, and spreadsheets and delivers one finished result.
Superkind AI employees that work with MerchantPro
Every role brings its expertise and uses MerchantPro as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for MerchantPro.
Yes. Superkind connects MerchantPro through a managed connector. Once connected, your team can put the AI employee to work with orders, products, inventory, customers, and returns from Teams or Outlook. You do not need to build a workflow or write code. Access stays limited to the agreed tasks and required MerchantPro data.
An admin provides MerchantPro access and confirms the permissions required for the connector. Together, we choose which store data the AI employee can read and which actions it may prepare. MerchantPro is then available from Teams and Outlook. Superkind configures the connection during onboarding and tests it with your real tasks and approval rules.
It can check orders and payment status, find products and variants, compare inventory by warehouse, analyse customer profiles, create reply drafts, and prepare returns. It can also work with promotions, vouchers, price lists, and sales statistics. We align the MerchantPro actions available day to day with your processes, roles, and permissions.
No. With Zapier or Make, you define triggers, conditions, and individual steps, then maintain them later. With Superkind, you describe the desired outcome in plain English. The AI employee picks the right MerchantPro actions itself, connects them to Teams, Outlook, or your inventory system when needed, and asks when information is missing.
Only with your approval. Superkind can check inventory, returns, and payment information and prepare the next step completely. An inventory change, changed delivery status, or refund only runs after a responsible person approves it in Teams. You decide which MerchantPro actions are sensitive and who is allowed to approve them.
Superkind is hosted in the EU and we sign a GDPR data processing agreement. The AI employee receives only the minimum MerchantPro permissions it needs. Model requests are not used for training. Access and actions are logged so your team can trace changes. Sensitive write actions remain protected by the approval rules you define.
Paid MerchantPro plans start at about 35 euros per month, while larger plans reach the low hundreds of euros per month. Zapier starts at about 20 euros per month and Make at about 10 euros per month, both plus setup and maintenance time. Superkind is priced per use case, a fraction of a full-time hire.