ServiceM8 AI employee
A Superkind AI employee that creates jobs, coordinates schedules, checks inventory, and reviews documents inside ServiceM8. Message it in Teams or Outlook, it works in ServiceM8 and reports back with the result. Sensitive actions wait for your approval.
- Hosted in the EU
- GDPR data processing agreement
- Ready to start today
- Works in Teams, Slack and more
What is a ServiceM8 AI employee?
A ServiceM8 AI employee connects to your ServiceM8 account and completes work there. It creates jobs, checks customer histories, schedules appointments, reads Job Materials, and reviews Job Payments. Superkind builds it with your company knowledge, rules, and processes.
Unlike Zapier or Make, there is nothing to configure. You describe the outcome you need, the AI employee picks the right ServiceM8 actions, chains them with your other systems, and asks for approval before sensitive changes.
ServiceM8 is a platform for job management, scheduling, quoting, invoicing, and customer communication in trade businesses and mobile service teams.
You ask in Teams
Describe what you need for a job in plain English.
Superkind picks the actions
Selects the right ServiceM8 actions and connects them with your systems.
Superkind works in ServiceM8
Checks job cards, customers, schedules, materials, and payments in your real data.
Superkind reports back
Delivers the finished result to Teams or Outlook.
What can you ask Superkind to do in ServiceM8?
Messages you would actually send. Copy one, swap in your specifics, and Superkind takes it from there.
“Create a maintenance job from this order and carry over the address, contact, and line items.”
you, to @Superkind“Check inventory for the required Job Materials and list every missing quantity for job 1842.”
you, to @Superkind“Review this supplier document and assign its costs, materials, and delivery date to the matching job.”
you, to @Superkind“Let me know here as soon as a material delivery for tomorrow is delayed, and name the affected appointment.”
you, to @SuperkindHow does Superkind work with ServiceM8?
- Native integrations and connectors for 1,000+ tools
1Connect your systems
Connect ServiceM8 securely to Superkind. Add Teams, Outlook, SharePoint, and your accounting system. Superkind only uses the permissions it needs. Your AI employee is then available in Teams.
@Superkind create a ServiceM8 job for Tuesday from the order in Outlook and include every line item.
On it. I am checking the customer, appointment, and line items and creating the job in ServiceM8.
2Tell Superkind what you need
Message your AI employee in Teams like a colleague. Ask it to create a ServiceM8 job from an Outlook order. It reads the details and asks about anything missing. Plain English is enough.
- Job #1842 created
- Customer: Nordring Property Management
- Appointment: Tuesday, 10 AM
Job #1842Waiting for your approvalSend booking confirmation to customer?3Superkind operates, you approve
Superkind checks the customer in ServiceM8, creates the job card, and reports the result in Teams. Before it sends a booking confirmation or records a payment, it waits for your approval. Every step is logged.
What can Superkind do in ServiceM8?
Ask in plain English from Teams or Outlook. Superkind picks the right ServiceM8 actions, completes the work, and reports back. No workflows to build.
Create job
Creates a ServiceM8 job card with customer, work description, status, and purchase order number.
Update job
Changes the status, description, or purchase order number of an existing job card.
Search jobs
Finds jobs by status, date, customer, category, or purchase order number.
Summarise job history
Summarises the Job Diary, notes, messages, and status changes of a job card.
Check job queue
Shows open jobs in a Job Queue with priority and current status.
Create customer
Creates a Company with a billing address and an associated Company Contact.
Search customers
Finds Companies by name, address, email address, or phone number.
List contacts
Lists Company Contacts for a customer with roles and contact details.
Check customer history
Shows jobs, quotes, invoices, and messages for a Company.
Assign appointment
Creates a Job Allocation for a staff member and time window.
List appointments
Lists Job Activities by day, staff member, and scheduled period.
Check availability
Compares Job Allocations and Job Activities for a requested time window.
Summarise workload
Summarises scheduled Job Activities by staff member and day.
Check material inventory
Reads Materials with item number, cost, price, and available inventory.
List job materials
Lists every Job Material and Material Bundle on a job card.
Compare material demand
Compares required Job Materials with inventory in the Materials catalogue.
Update material inventory
Updates inventory, cost, or sale price for a Material.
List payments
Lists Job Payments with amount, date, method, and related job.
Record payment
Records a Job Payment for an invoice and assigns it to the job.
Review supplier document
Reads an attachment and identifies the matching job for its line items, costs, and delivery date.
Check outstanding balances
Compares invoice totals and Job Payments to identify outstanding balances.
Summarise job costs
Summarises Job Materials, labour time, and payments for the Job Costing view.
Search assets
Finds Assets by Asset Type, location, customer, or serial number.
Check forms
Reads Form Responses and identifies missing or unusual details.
List attachments
Lists photos, quotes, invoices, and other Attachments on a job card.
List tasks
Shows open Tasks with due date, owner, and related job.
Superkind uses ServiceM8 together with your other systems
Ask for outcomes across systems. The AI employee connects ServiceM8 jobs with emails, spreadsheets, documents, accounting, and customer data.
Superkind AI employees that work with ServiceM8
Every role brings its expertise and uses ServiceM8 as one of its tools.
Companies working with Superkind
Frequently asked questions
Everything you need to know about your AI employee for ServiceM8.
Yes. Superkind connects ServiceM8 through a managed connection. Once connected, your team can put the AI employee to work in ServiceM8 from Microsoft Teams or Outlook. It only reads the agreed areas and runs suitable actions. No custom code or workflow builder is required.
An admin connects the ServiceM8 account and confirms the required permissions. Together, we select only the areas the AI employee needs for your tasks, such as Jobs, Customers, Schedule, or Inventory. We then test the connection with a real example from Teams and document which actions run independently and which require approval.
It can search Jobs and Companies, create job cards, check Company Contacts, prepare Job Allocations, compare Materials and Job Materials, review Job Payments, and summarise the Job Diary, Attachments, Assets, and Form Responses. The ServiceM8 actions you actually use depend on your use case and the permissions you approve.
No. With Zapier or Make, you define triggers, fields, and individual steps, then maintain them when something changes. With the AI employee, you describe the outcome you need in Teams or Outlook. Superkind picks the right ServiceM8 actions, combines them with DATEV, SharePoint, or Excel when needed, and asks when important details are missing.
Only with your approval. Superkind can prepare a Job Payment or new Job Allocation and show you the affected data in Teams. The sensitive change is only executed in ServiceM8 after a responsible person approves it. Your team decides which actions require approval and who is allowed to provide it.
Superkind is hosted in the EU and signs a GDPR data processing agreement with you. The AI employee receives only the minimum ServiceM8 permissions required. Your data is not used to train models. Access and actions are logged so you can always trace which job card, Company, or payment was read or changed.
ServiceM8 charges for paid plans by job volume, not per user. Depending on the plan, pricing runs from the low double digits to the low hundreds per month. Zapier starts at about 20 euros and Make at about 10 euros per month, both plus setup time. Superkind is priced per use case, a fraction of a full-time hire.